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  • Customers like
    • Bus drivers attitude3
    • Luxury1
    • Cheap1
  • Customers don't like
    • Bus driver attitude to me5
    • Dirty and unsafe bus depots4
    • Bad service3

  • 11 hours ago
  • Post
  • Lacey, Washington
  • 2

On 6/17/15 I called the ticket customer service number to purchase a ticket from Atlanta Georgia to Albany Georgia. I needed my bus trip to coincide with the arrival of flight. The lady was rude first and foremost but I have since found out that she was not only rude, she also did NOT give me some very important info. I chose to print my tickets myself. Upon printing them I found that she booked... Read more

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  • From mobile
  • Greyhound
  • 19 hours ago
  • by anonymous
  • #658576

The absolute worst! Website is always down After 50 minute phone wait, The incompetent rep tried to sell me a ticket for twice the price that was advertised This company is awful Add comment

  • Jun 25
  • Ground Transportation - Trains, Buses
  • Virginia Beach, Virginia
  • Bus Service
  • 12
  • REVIEW RATING 4/5

My trip began in Phoenix, AZ on 6/15/15 ending on 6/17/I5. The buses were dirty from Phoenix, AZ to Richmond, VA. The bathroom had a foul odor from Phoenix to Richmond. The bathrooms on the bus were never cleaned. The rest of the trip from Richmond to Norfolk Virginia, the bus was fairly clean and the bathroom smelled better. It's a shame we had to wait until the last 2 hours of our trip to have... Read more

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  • Jun 21
  • Ground Transportation - Trains, Buses
  • Portland, Oregon
  • Bus Schedule
  • 24
  • REVIEW RATING 4/5

They think it is perfectly acceptable to be late, and leave a 16 year old on his own for 11 hours. That was just the trip there! Never even bother calling the customer service line, they can do nothing for you, only the terminal and/or the bus driver can make decisions. IF you can get a hold of the terminal, since they do not have numbers for their drivers, only the the terminal. If the terminal... Read more

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  • Jun 18
  • Ground Transportation - Trains, Buses
  • Philadelphia, Pennsylvania
  • Bus Ticket
  • 14
  • REVIEW RATING 4/5

WTF! Is wrong with this company yall Irvin Cobb location SUCK *** yall website and app ain't *** yall keep ducking ppl over like get yall *** seating organized y the *** are yall selling tickets n letting ppl pay priority which they make u pay when u get there if its booked making ppl waste there money my bf brought his ticket a wk in advance last time for a BOOKED BUS but yall let ppl on b4 him... Read more

Was this review helpful? 0 1

The buses are never on time. They don't tell you the bus is going to be late. Its the same excuse all the time. The employees are very very rude. I dont ever ride the bus, but i have to pick up friends or take them to the station and there is always a problem. This is the bus station in Dallas. Add comment

In Jackson,Ms. no driver sleep in bus with family for 7 hours,no food,no apology,people who we're complaining we're told fly next time.Six hours late getting home. Add comment

  • Jun 09
  • Ground Transportation - Trains, Buses
  • Laredo, Texas
  • Staff
  • 52
  • REVIEW RATING 4/5

Bus driver Stephen Darrick is a rude, rude man who uses his "authority". To bully passengers. He rudely instructed a passenger, attempting to board the bus with a box, to get down with the box. It was obvious that the passenger did not speak English. He looked confused, then finally got off. He then took my ticket, and said, "GO." I am a fifty nine year old woman, and he had no reason to... Read more

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  • Jun 02
  • Ground Transportation - Trains, Buses
  • King Of Prussia, Pennsylvania
  • Bus Service
  • 46
  • REVIEW RATING 4/5

Yesterday night, I boarded in Cleveland to arrive at Washington (June 1st, 2015; Bus number: 6409). In Pittsburg everyone was asked to leave the bus (as their policy). When we boarded back at 2 am (june second), the driver realised that one of my carry on bags were too big to be carry on. And he started to make sentences such as "here, in the US.." (I am a foreigner). But his attitude was so rude... Read more

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  • May 31
  • Ground Transportation - Trains, Buses
  • Ledyard, Connecticut
  • Bus Ticket
  • 54
  • REVIEW RATING 4/5

I do not care if they are always late, but I had a ticket for a specific Greyhound bus at a specific time (the ticket conditions say the ticket will be void anywhere else). The bus arrived, but the driver told me that the bus was full and threatened to call 911 if I had something to complain and then took off. The local reps later told me Greyhound does this all the time. Avoid Greyhound! Or if... Read more

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