1.7
  • Bus drivers attitude3 votes
  • Poor2 votes
  • Luxury1 votes
  • Bus driver attitude to me4 votes
  • Dirty and unsafe bus depots3 votes
  • Extremely long delay3 votes
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  • Apr 14
  • Ground Transportation - Trains, Buses
  • Green Valley, Arizona
  • Luggage
  • 12
  • REVIEW RATING 4/5

They lost my luggage within 20 feet of the bus. it has been 6 weeks, and nobody, not even the corporate office will discuss it with me. Nobody answers their telephone, at the terminal where it was lost, or the destination, or the initial departure point, or even the corporate office. Broken A/C. consistently late departure and arrivals. Filthy laboratory, and terrible stench in the bus. Driver... Read more

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  • Apr 10
  • Ground Transportation - Trains, Buses
  • Port Charlotte, Florida
  • Driver
  • 12
  • REVIEW RATING 4/5

a worker at rahlie was very rude adriver pointed his finger in my face.name james. 2 drivers instigated aproblem.another driver smith ignore me when apassenger seat was on my sick knee an i could not move my leg.i was physically,emotionally ,an mentally abuse by grey hound workers.they are rude unprofessional,disgusted.i have been a grey hound customer forover9 yrs.im handicap and was bought to... Read more

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Overall i am disgusted by the greyhound staff. They harass their own customers and stand around and babble like morons all day. Granted, this is the quality which most of the customer service industry is occupied. Greyhound in particular has disgruntled people with attitude problems. Most of them should be fired for being such disgusting of human beings. Add comment

I'm a person with seizures disorder,my girlfriend get Ashman everything start in Shreveport LA they change our tickets just cause no driver but I'm not happy because y'all got us going all the way around just to get to Vegas Nevada is not right I need half of my money back or something is not right Add comment

  • Mar 24
  • Employees and Ex-employees
  • Denver, Colorado
  • Working Conditions
  • 48
  • REVIEW RATING 4/5

I work at Greyhound as a ticket agent and it is horrible. All these people have no idea what we go through. As a ticket agent, they dont give you much info on whats going on with the busses and whatnot and we're the ones being yelled at or cussed out. I am a very nice person and i have a lot of patience, but ever since i started working here, i have very low toleramce for rude people. I work the... Read more

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  • Mar 22
  • Ground Transportation - Trains, Buses
  • Homosassa, Florida
  • 14
  • REVIEW RATING 4/5

how do you put my life in that persons hands he or she about killed me 45 min ago should not be on the with that diver going down hy 19 in homosassa fl that driver should no t be on the road never get that bus to death thank i called your hows my driving get nothing please get back to me thank you john ok if I have to put 100 word in here I will this a way to put me off so you do not here from... Read more

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Just left Macon Georgia greyhound. Was literally accosted and and denied a ticket ,because a *** *** greyhound manager woke up in a bad mood,just want people to know greyhound sucks Add comment

  • Mar 21
  • Ground Transportation - Trains, Buses
  • Jackson, Tennessee
  • Bus
  • 31
  • REVIEW RATING 4/5

Planned a weekend trip to Nashville for a high school friend's birthday. 2 of us were going and bought our tickets online a week in advance. Got to the bus station an hour or so early and the bus was over an hour and half late. There was 4 of us waiting for the bus, 2older people and 2 of us. The older people got the seats. Our bags were checked and the bus driver said he had no more seats... Read more

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  • Mar 13
  • Ground Transportation - Trains, Buses
  • Valdosta, Georgia
  • Bus Driver
  • 33
  • REVIEW RATING 4/5

First time traveler. Was confused if I had to get back in the same bus. Coming off the bus, I tried asking the driver if I could ask him a question, and he didn't let me speak at all. And in returned yelled at me as if I was a child, to get behind a yellow line. I said if you aren't going to help me I need to at least go back on the bus and get my bag. He did not let me back on the bus and then... Read more

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  • Mar 10
  • Ground Transportation - Trains, Buses
  • Bus Schedule
  • 25
  • REVIEW RATING 4/5

What should have been an easy, less than 2-day trip turned into more than 3 due to late departures and arrivals. This company needs to improve their scheduling, re-educate their employees on customer service and keep their depots cleaner and free of homeless people. I was in Kansas City MO for 12 hours waiting and one particular man wandered in and out at will bumming whatever he could and was... Read more

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