1.8
  • Bus drivers attitude2 votes
  • Luxury1 votes
  • Poor1 votes
  • Bus driver attitude to me3 votes
  • Extremely long delay2 votes
  • Bus crash1 votes
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  • From mobile
  • Greyhound
  • 2 days ago
  • by anonymous
  • #603324

Greyhound is the worst! Terrible customer service, disorganized, and incredibly uncomfortable. I had more respectful drill sergeants in basic, Then the employees for greyhound. Add comment

Drivers not know route takes us down roads in safe .a tripe that should have taken 8hours took three days .had to have police escort. No heat on bus .didn't know how to drive bus.cut off semi drivers how much is a person suppose to take everyone on this bus should get money back .even corporate office don't care about the passages as long as they make money greed gets people Add comment

  • Feb 27
  • Ground Transportation - Trains, Buses
  • Orange, Massachusetts
  • Bus Driver
  • 17
  • REVIEW RATING 4/5

Approached bus my nephew was about to board. Ask the driver a question. Without looking at me, he snapped back a snide answer, climbed on the bus, closed the door and drove away, leaving us standing there with no alternative but to chase the bus to the next terminal about 80 miles away, where my nephew ultimately boarded a different bus. As yet, I have received no reply from the Greyhound... Read more

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What was scheduled as a 34 hour bus trip has turned into a 4 day ordeal! I understand weather delays, but delayed passengers should be the top priority. I'm missing doctors appointments and now going to be home 14 hours before I have to leave again instead of the 3 days that were planned and greyhound doesn't even say they are sorry Add comment

  • Feb 20
  • Ground Transportation - Trains, Buses
  • San Francisco, California
  • Bus Departure
  • 24
  • REVIEW RATING 4/5

I WENT TO THE LAS VEGAS TERMINAL TO COMPLETE A ROUND TRIP GOING BACK TO MY HOME IN SAN FRANCISCO. I CHOSE THE 3:45AM DEPARTURE SO I WOULD ARRIVE BACK IN SF AT ABOUT 6PM THE SAME DAY, THURSDAY, 2/19/2015. I GOT TO THE TERMINAL AT ABOUT 2:45AM AND WAITED UNTIL ONE OF THE GOOF-BALL(MY OPINION) EMPLOYEES GOT EVERYONE IN LINE AT ABOUT 3:30. WE THEN PROCEEDED TO WAIT UNTIL ALMOST 4:15AM WHEN THEY... Read more

Was this review helpful? 0 1

  • Feb 20
  • Ground Transportation - Trains, Buses
  • Panama City, Florida
  • Bus Ticket
  • 16
  • REVIEW RATING 3/5

I purchased my son a ticket on line a week in advance. on feb 17th he got on the bus at 7 am the driver took the first ticket stub. he sat on the bus for 4 hrs they canceled the trip bad weather. my son tried to get on the bus every day after that and Friday the 20th they told him his ticket was no good because the first stub was missing. he informed them the DRIVER on the 17th bus took the... Read more

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  • Feb 18
  • Ground Transportation - Trains, Buses
  • Staff
  • 21
  • REVIEW RATING 4/5

When we got to the bus station at San Antonio I saw an incident where a security man got into a scuffle w/another man in the men restroom. He kept hitting him with a black jack/bot-am so hard around the neck and the head. The security continue hitting him so hard that soon he started bleeding from his head and bruise him around his neck and if that was not enough he cuff him. I thought to... Read more

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  • Feb 17
  • Ground Transportation - Trains, Buses
  • Lynchburg, Virginia
  • Bus Trip
  • 28
  • REVIEW RATING 4/5

On the bus from Columbus, OH to Lynchburg, VA, our bus driver (who had claimed to never have made the route before) attempted to make a sharp left turn, but hit a utility pole with the side of the bus, cracking two windows. The police showed up and did a few things (I'm not sure what it is that police do at situations like these), and I remember that everyone on the bus was very angry for the bus... Read more

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  • Feb 07
  • Ground Transportation - Trains, Buses
  • Manchester, New Hampshire
  • Bus Service
  • 34
  • REVIEW RATING 4/5

I recently opted to travel with greyhound instead of my regular travel company and I can tell you-it was my first and very last time to use their service. I was disappointed in the service I received on the way back from rochester to Boston. On arrival to Syracuse, I was left to continue to Albany where i was stranded and had to pay 147 for a hotel. I had asked a driver while I was in Syracuse,... Read more

Was this review helpful? 1 1

it's the horrific passengers I hate, loud cursing and even popping pills on the bus. ..it's horrific, they have no respect for you, white trash and ghetto bound. .I am a black female from lower queens New York but I refuse to be like some of the black ignorant people I have seen on this bus ..actually, Mexicans are the best to ride with, quite as a mouse and very respectful Add comment

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