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  • Customers like
    • Bus drivers attitude3
    • Poor2
    • Luxury1
  • Customers don't like
    • Bus driver attitude to me5
    • Dirty and unsafe bus depots3
    • Extremely long delay3

  • 1 day ago
  • Ground Transportation - Trains, Buses
  • Ledyard, Connecticut
  • Bus Ticket
  • 6

I do not care if they are always late, but I had a ticket for a specific Greyhound bus at a specific time (the ticket conditions say the ticket will be void anywhere else). The bus arrived, but the driver told me that the bus was full and threatened to call 911 if I had something to complain and then took off. The local reps later told me Greyhound does this all the time. Avoid Greyhound! Or if... Read more

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  • 2 days ago
  • Ground Transportation - Trains, Buses
  • Springfield, Missouri
  • 7

I had an extremely uncomfortable experience this trip. Three legs of my trip have been crammed full which should not be allowed. I am extremely pissed at the sorry state of room on these buses. If my final leg is crammed full and I have no room I am going to demand a full refund and file a complaint with the BBB. They need to quit seeing how full they can cram these buses. Especially on overnight... Read more

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  • May 24
  • Ground Transportation - Trains, Buses
  • Schenectady, New York
  • Disabled Passenger Accommodations
  • 25

A Bus ticket was purchased Conf#5674555801, for myself, explaining that I was Disabled, and have a Brain Disease, and would need help all the way to my destination. That I would not be able to lift any Bags and all was Paid in advance, also when I left the Bus Station out of Myrtle Beach, I also paid additional $15.00 for a bag. When I arrive in Norfolk, Va. I explain to the Staff and Bus Driver... Read more

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Standing in line for 40 minutes bus is not here to go to Memphis I need a refund today Atlanta bus 5-22-15 Add comment

  • May 19
  • Ground Transportation - Trains, Buses
  • Arlington, Texas
  • Bus Ride
  • 16

Well on my way back home to McAllen on the bus that we have to ride to Dallas before getting my bus back home, stop at a truck pilot store just for everybody to get search didn't like the way they handle it cuz they see me with my daughter and she's sleeping in my lap wanting to check my bags for no reason which I didn't have a problem with that just think it's disrespectful cuz I'm not that ***... Read more

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  • May 10
  • Ground Transportation - Trains, Buses
  • Anaheim, California
  • Bus Arrival
  • 22

Pathetic Greyhound. I booked tkt from Anaheim to San Jose. Was scheduled to be picked at 2.10PM at Anaheim, and connecting bus at 4.15PM from LA. Bus did not arrive till 3 PM and we were constantly informed that bus is running late. finally at 3.15 we are informed that bus is broken and is cancelled. I will given a number to get further details (213 629 8401/8536). No one picked the phone and no... Read more

Was this review helpful? 0 1

Greyhound has the worst customer service possible. A mistake was made in purchasing a ticket and they are doing nothing as it was non refundable. All i wanted to do was change the day and they would not allow it, as it was not 24 hours prior to boarding. Will never use Greyhound again. Add comment

  • May 05
  • Ground Transportation - Trains, Buses
  • Orlando, Florida
  • Bus Service
  • 1
  • 1
  • 29

After we boarded the bus from Orlando to Ocala Bus driver John Norris began to explain the rules of the bus lines. Fine, but his manner was so unprofessional I and my wife were shocked. I felt like I was on a prison bus with a retired drill Sergent as a bus driver. He was a disgrace to the company and left me wondering if I would ever take your bus line again. This man he was so rude we were... Read more

Was this review helpful? 1 2

Bus number 86163 driver very nasty rude disrespectful...driver threaten riders ..lady crying massive delays driver missing for over 1 hour...horrible service greyhound will never get my money again Add comment

  • May 03
  • Ground Transportation - Trains, Buses
  • Slough, England
  • Bus Seats
  • 27

I got on the bus at Warrenton at 1 the morning of 2 May2015. Bus driver of Cityliner told me to find a place to sit. As my booked seat was taken by a man who would not move. There were woman sleeping across the 3 seats and I could not sit there. A man took pity on me and said I can sit next to him. After Klerksdorp the driver asked the co driver to take over. Then he sat on the 3 seats behind... Read more

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