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Greyhound

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121 complaints

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Greyhound Lines is an intercity common carrier of passengers by bus. Greyhound Lines was founded in 1914. The tagline of the company is: "Go Greyhound, and leave the driving to us!" Greyhound Lines is headquartered in Dallas, Texas. The company services thousands of destinations in the United States and Canada. Greyhound has a special program that allows the passengers to reserve a seat to have seating guaranteed.

In 2007, Greyhound Lines introduced new security measures such as requiring photo ID to be displayed before boarding, visual search of luggage, installation of video surveillance and other measures. Please try to contact Greyhound Customer Service directly prior to posting any complaints on this site.

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Greyhound Reviews

Anonymous
Greyhound - RUDE and BAD TEMPER

My friend was coming to visit me, I called him to let him know that I was going to be in the next town up, the bus was supposed to stop at this stop and I guess he was notified and...

#290960
Jan 22, 2012
40

Civilmad
Greyhound Bus jip me out of $24.00

The ticket agent at the Greyhound Bus station in Detroit, say I could get the senior discount and the Army discount round trip from Detroit to Washington, D.C. I had to buy a one ...

#290028
Jan 18, 2012
36

Anonymous
NO RESPECT FOR CONSUMERS AT Greyhound

For starters every driver except 2 were rude, offensive, and disrespectful. Drivers would not answer any questions or give an explanation as to what was going on. We were delayed 3...

#289080
Jan 14, 2012
66

Anonymous
Greyhound - Paid for ticket at 711

I paid for a ticket at a 711 and something didn't print right there I called and they said it would be fine and then I went to charlettesville va they put me on a bus but once ...

#288883
Jan 13, 2012
60

ThisisFlip
Greyhound

I left Tacoma, Wa on Greyhound @ 0855 on 12-30-11 - final destination St George, UT. I was due into St George @ 1425 on 12-31-11. After leaving Boise, Id our bus died in a small to...

#286339
Jan 04, 2012
109

Anonymous
Greyhound

Mailed out a package out of greenfield mass it was a farmhouse crock they lost it for over a month and finally traced it and it was all broken up had ins. on it now after it been h...

#284862
Dec 29, 2011
89

Anonymous
Greyhound is a scam

I bought a ticket to take a Greyhound bus ticket from Rawlins WY, to Rock Springs WY. I got there twenty minutes early. no bus, waited til half an hour after the scheduled arrival ...

#284362
Dec 27, 2011
125

Amilie
Greyhound bus travel - a sad adventure

My daughter and I thought it would be an adventure to take a greyhound bus several states away. Yes, it was an adventure! It started with the bus being an hour late, progressed t...

#284254
Dec 27, 2011
164

Anonymous
Greyhound rip-off

I booked a return trip Toronto-Brantford (on-line) for my son. I was horrified to find out that I was charged an additional $19.00 "Gift Ticket Fee" since I am not the traveller. T...

#283004
Dec 21, 2011
168

Chris Fo...
Greyhound - Screwed me over

I ordered a print at home ticket online. When I ordered the ticket, I was not near a printer so I assumed I could reprint the ticket at a later date. It is important to note that y...

#282320
Dec 17, 2011
166

Greyhoun...
Greyhound: 3 hr delay for broken wiper arm

My daughter is on a bus from Kelowna BC to Ontario, wiper arm broke in Golden BC, they sat for 3 hrs waiting for repair, weather was clear, they missed connecting bus in Calgary an...

#282168
Dec 17, 2011
162

Bardgc
Greyhound driver

I use a cane & the driver allowed 2 men to cut in front of me in line. The guy behind me told them they needed to get in the back of the line, but the driver just took their ticket...

#278829
Dec 02, 2011
201

Anonymous
Greyhound despicable customer service

My son purchased a ticket to return to college after Thanksgiving. The bus never showed up and when the bus station tried to call Greyhound they couldn't even get through to ...

#277835
Nov 28, 2011
190

Anonymous
Greyhound - Refund Policy is Terrible

This review is written in regards to the horrible customer service Greyhound provides. I purchased a bus ticket for my daughter. we never printed the ticket because the printer we ...

#277731
Nov 28, 2011
203

Anonymous
Greyhound is the WORST!

I dropped my daughters off at the greyhound bus terminal to catch the last bus back to school. The bus was 1 hour late arriving and when it did, they were informed that the bust w...

#277676
Nov 28, 2011
211

Anonymous
Greyhound - Horrible Company

This review is written in regards to the horrible customer service Greyhound provides. I purchased a ticket for a friend and printed the ticket for my own records only because at t...

#276447
Nov 21, 2011
256

Anonymous
Greyhound - Distressed Parent

My Mother booked a ticket with Greyhound. On the day and time of departure the Bus never arrived, left her stranded at the bus stop, only to let her know 2 hours later that the bus...

#274297
Nov 11, 2011
231

Tod89032
Greyhound DRIVER AND TERMINAL PERSONNEL ATTITUDE

In early October I took my first and most likely last trip on Greyhound from Las Vegas, NV to Tampa, FL. On the stopover in Amarillo TX the bus arrived on time with a 55 min layove...

#271783
Oct 31, 2011
248

Anonymous
Greyhound - Traffic Safety Dept attitude toward dangerous drivers

Just called the traffic safety number provided on Greyhound's website (800-723-3287). Person answering phone made it very clear that the Drivers Union controls such complaints...

#265795
Oct 03, 2011
270

FedUpFem...
Greyhound - Dangerous drivers, bad attitude of terminal personnel, inadequate scheduling

First leg of trip in September 2011 the driver was using a stick -- A STICK -- to hold down the gas pedal by propping it under the dash. If a cruise control isn't provided, ma...

#265786
Oct 03, 2011
276

Anonymous
Greyhound Bus Lines is horrible !!

Greyhound is the most disgusting company I have dealt with. My son boarded going from london ontario to Lindsay ontario...no one told him his 1 hr layover in toronto...meant he ha...

#264116
Sep 25, 2011
259

Anonymous
Greyhound Bus Company

Yes Greyhound Bus Services owes me 2,000 of compansation money for losing my lost luggage 2/21/07 at Oklahoma City when boarding a bus 2/20/07 from Las Vegas attending NBA All Star...

#261681
Sep 13, 2011
247

Anonymous
Greyhound Bus Co. Stations - Bathrooms

I travelled from Tampa, FL to Tacoma, WA. The most disgusting bathroom was in Atlanta. It was filthy and some stalls did not have any toilet paper. The rest of the stops were cl...

#260069
Sep 05, 2011
374

Anonymous
Greyhound - Bus and baggage

Greyhound left my bags at the atlanta terminal and that was after i seen them put them under the bus why would you take my bags back off the bus after you just loaded them on the b...

#259633
Sep 03, 2011
327

Namon
Greyhound Bus Lines Sucks!!!!!

My wife arrived Phoenix, Az. Greyhound Bus Terminal early on 9-2-11 for a 7:50am departure headed for Monroe,La. She was told by staff, that bus had a flat tire and would be late. ...

#259628
Sep 03, 2011
335

Anonymous
Greyhound - Illegitimate Charges

I tried to buy a ticket Aug. 24th 2011 and then on Aug 25th 2011, online but their web site kept saying their system was down. So I called to buy for my mother-in-law who speaks o...

#257699
Aug 25, 2011
255

Greyhoun...
Greyhound get my suitcase lost/stolen

I took a greyhound bus from New York City to Washington DC at 08/20/2011. With me was a suitcase, which contains my passport, a laptop and some cloth. After I arrived DC, the greyh...

#257046
Aug 22, 2011
369

Anonymous
Greyhound

My daughter stood out in the rain in New York City with many other passengers waiting for a Greyhound Bus that never arrived. The pick-up time was eight o’clock...

#256670
Aug 20, 2011
203

Bluebellie
Greyhound Crazy Driver

June 30, 2011 Greyhound Yorkdale to BarrieDriver said he thought he heard someone swear - over the intercom said passengers were not allowed to swear and he would decid...

#255817
Aug 16, 2011
182

Orlivamp
Greyhound - Lost bag

My fiancee and I were taking a trip from Tucson az to Gulfport Miss.(July 14-July 29) Getting there was no deal but coming back they lost my bag. They say on their website that cus...

#254493
Aug 10, 2011
339
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Related Information

Ground Transportation - Trains, Buses
Transportation is a vessel of any city. No city can survive without branched network of ground transportation like trains, metro or buses. Vehicles that refer to ground transportation are assigned to transport good. Many people use it at a time for some fixed price on some fixed routs according to schedules. At the same time such vehicles as school buses or excursion buses are not included to ground transportation because they serve very narrow purpose. Generally, ground transportation is an integral system and it contains technical equipment – buses and trains proper, tracks, maintenance of railway tracks and routs, routs planning and scheduling, service staff. Ground public transportation got progress at 19-20 century.

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