Greyhound - All im asking is that when your working with the public remember to think before you speak.think before you speak
it was thursday january 2 2014 6am my daughter is taking the bus for the first time to see her boyfriend in conn.we get to the station enough time her bus leaves at 620.were in line to check in and the guy is taking tickets from other riders.my daughter goes over to ask if thats her bus he says yeah lets go get your bag my daughter is already nervous shes 19 i dont care if shes 9 or 40 shes going on a bus and the weather sucks.so shes like trying to hurry she says i guess im going so im going to hug her and the guy is like ok ok lets go.the bus wasnt going anywhere.then my daughter says where is my other ticket she had to change in albany hes like you didnt read the directions so know we have to copy it and hes tells the other guy hey so and so you need to copy this she didnt fo;;ow the instructions so copy it.and believe me it was not in a nice tone.my daughter was just looking at me like omg like happy freaking new year.i dont know if your going to be in customer service dont act like a ignorant *** to a young lady whether at work or out.would you like someone to treat your daughter like that.i really dont know how my husband held his tongue.i walked away saying i hope my daughter is ok.some people might read this and think it wasnt so bad oh well i want to be treated like i would treat them with respect
More Review Details
- Product or service
- Customer Service
- Review category
- Review rating
- 2 out of 5
You May Also Like
- "My wife and myself were on Southwest flight 4084 from Dallas Love field(DAL) to Washington Regan(DCA) on July 5th 2015. We chose to sit in the seats 18E and 18F...."
- "The following letter is what I sent to the President of Gray Line Bus Tours... you guessed it... no reply, they obviously don't care about their customers.Dear Grayline Official:On June..."
- "I'm highly recommening for anyone thinking to take any trip on Megabus especially out of New Orleans not too. You'll be standing out in the elements for hours . In..."
- "Ordered arrangement same day delivery, but received the next day, the arrangement ordered vs received was not even close to the same quality or value as promised. Customer service supervisor..."
- "TERRIBLE CUSTOMER SERVICE!!!!! I ORDERED FROM THEM AND ASKED FOR CUSTOM COLOR OF BURGANDY NOT ONLY DID I UPLOAD A PICTURE I WROTE A NOTE UNDER ORDERING DIRECTIONS THAT THE..."
- "This is the most upset and frustrated I have ever been. Do NOT purchase any of these SCAM items. First of all the do NOT work. Second of all they..."
- "I have purchased every year my costume from Pyramid collection as well as tops and skirts. I am 61 years old,(to let you know i am not just a young..."
- "Worst customer service Ever!!!! I ordered a black swimsuit with matching coverup to take to the beach. They sent the black swimsuit with a NAVY coverup. ..."
- "Absolute fraud!!! Provided me with false tracking numbers! I ordered two separate jerseys and later I find two foreign atm charges and two separate charges that were linked to..."