Submit ›
or
1.8 Based on 118 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Bus drivers attitude 5
    • Cheap 2
    • Price 2
  • Customers don't like
    • Bus driver attitude to me 7
    • Bad service 6
    • Customer service 5
Advanced
search
loading...
More Less

AROUND THE 13TH OF MARCH 2016 I ORDERED 4 SEPERATE E TICKETS TO COMPLETE A TRIP WITH ME AND MY BROTHER AND RIGHT BEFORE THE TRIP STARTED I HAD SOME MEDICAL ISSUES WITH MY LEGS AS A RESULT ON RECIEVING SSDA AND VA BENEFITS MONTHLY.I PAID A TOTAL OF $567.50 FOR ALL 4 E TICKETS PLUS I SPENT A TOTAL OF $30.95 ON FAXES AND USPS PRIORITY MAIL TO SEE THEY GOT THE PROPER MEDICAL RECORDS PROVING MY CONDITION IS PERMANENT!THEY HAVE YET TO REFUND MY... Read more

Was this review helpful? 0 0

Driver Terry Griffith was supposed to leave TN at 6:10. She sat on the bus until 6:40 before allowing us on. When someone asked when she would open the door, she replied "When I'm good and ready". Two stops later, Terry said we had 10 minutes to stretch instead of the usual 15 because she was behind schedule. She started to close the door and a man told her the last passenger was still in the reststop bathroom. She said "Thats not my problem... Read more

Was this review helpful? 0 0

Grey hound has consistently *** me over every trip I take. For instance in New york's port authority I have been told "directly to Rochester" then spend 30 minutes in Syracuse making my arrival time significantly longer. Not only that the bus drivers and people who work at the station are never on the SAME PAGE. How hard would it be for greyhound to organize it's self? This business needs a reboot. I should not have to sit and wait 30 minutes at... Read more

Was this review helpful? 0 0

Bus drivers with the worst attitudes!! No concern to elderly and nasty mouth to the younger folks. Will never go Greyhound again!!

Add comment

Greyhound Phoenix Arizona 2115 East buckeye road charles s aka carlos as he said on intercom very rude individual he is African-American male in his 60's don't know if he was having a bad day but you don't bring personal life to work & treat paying customers like *** I was raised to respect my elders I just lost respect for you asked you a question acted like I didn't exist gave me smartass remark you don't even have respect for yourself I know... Read more

Was this review helpful? 0 0

thirty-five minutes late from tampa to orlando

Add comment

There's a gray haired women on the ticket counter in Phoenix,az on 24th & Buckeye rd. This women is insulting, debasing, disrespectful, conniving, rude etc. Get rid of her NOW!!!

Add comment

My bus was scheduled to leave at 4:35 bus don't pull off till 5:30 this is some *** and asked multiple times what was goin on who was assisting us ain't keep having a attitude with me cause my bus is a hour late and had no answers for me but we are cleaning the bus Smfh Read more

Was this review helpful? 0 0

well, i was told by clerk a that my bus would be leaving Atlanta Geogia at 9:25 that Friday night,so i left the cancer center early to get there i had use my bank card to pay for the ticket. well, the clerk said i could go to the airport to pick up ticket.when i got there the station their was closed. i sit out in the cold evening waiting didn't know my way around.i was'nt happy than the driver from the cancer center came back and got me because... Read more

Was this review helpful? 0 0

Non refundable ticket my *** Take your custimers money and cant reprint a ticket at the station? Weak excuse for thevery Never again, have fun going out of business. Uber this.

Add comment
Did not find what you were looking for?
 
×
You are reading about Greyhound.
Filing a new complaint about
×