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  • Customers like
    • Bus drivers attitude4
    • Luxury1
    • Overall service outside chicago1
  • Customers don't like
    • Bus driver attitude to me5
    • Customer service4
    • Dirty and unsafe bus depots4

I was very disrespected by the driver of bus 6372 from reiligh to Atlanta I plan to file a civil suit I am a disabled vet Add comment

  • Jul 02
  • Ground Transportation - Trains, Buses
  • Tampa, Florida
  • Greyhound Bus Service
  • 35
  • REVIEW RATING 4/5

Hit & Miss with Greyhound. The drivers are professional yet arrivals are rarely on time. My experience from Hampton, VA to Reno NV was very trying on me. Toilet tanks need to be checked and flushed. Almost every bus the urine smell was extremely over powering. Things to improve on. Adjust the schedule for more time. Clean/redesign the depots. Especially New York and Kansas City! Enforce... Read more

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  • Jul 01
  • Ground Transportation - Trains, Buses
  • Rhome, Texas
  • Staff
  • 30
  • REVIEW RATING 4/5

Any other decent employer will terminate the employment of staff who are as rude, uninformed, nasty mouthed, disgusting attitude employees such as the ones taking up space and receiving a paycheck in your bus stations. Greyhound: get on the stick, read the bad reviews your company is getting due to your terrible employees and get rid of them. Hire new, at least somewhat trained staff to... Read more

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  • Jun 30
  • Ground Transportation - Trains, Buses
  • Lacey, Washington
  • Bus Ticket Booking
  • 38
  • REVIEW RATING 4/5

On 6/17/15 I called the ticket customer service number to purchase a ticket from Atlanta Georgia to Albany Georgia. I needed my bus trip to coincide with the arrival of flight. The lady was rude first and foremost but I have since found out that she was not only rude, she also did NOT give me some very important info. I chose to print my tickets myself. Upon printing them I found that she booked... Read more

Was this review helpful? 0 0

The absolute worst! Website is always down After 50 minute phone wait, The incompetent rep tried to sell me a ticket for twice the price that was advertised This company is awful Add comment

  • Jun 25
  • Ground Transportation - Trains, Buses
  • Virginia Beach, Virginia
  • Bus Service
  • 38
  • REVIEW RATING 4/5

My trip began in Phoenix, AZ on 6/15/15 ending on 6/17/I5. The buses were dirty from Phoenix, AZ to Richmond, VA. The bathroom had a foul odor from Phoenix to Richmond. The bathrooms on the bus were never cleaned. The rest of the trip from Richmond to Norfolk Virginia, the bus was fairly clean and the bathroom smelled better. It's a shame we had to wait until the last 2 hours of our trip to have... Read more

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  • Jun 21
  • Ground Transportation - Trains, Buses
  • Portland, Oregon
  • Bus Schedule
  • 46
  • REVIEW RATING 4/5

They think it is perfectly acceptable to be late, and leave a 16 year old on his own for 11 hours. That was just the trip there! Never even bother calling the customer service line, they can do nothing for you, only the terminal and/or the bus driver can make decisions. IF you can get a hold of the terminal, since they do not have numbers for their drivers, only the the terminal. If the terminal... Read more

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  • Jun 18
  • Ground Transportation - Trains, Buses
  • Philadelphia, Pennsylvania
  • Bus Ticket
  • 28
  • REVIEW RATING 3/5

WTF! Is wrong with this company yall Irvin Cobb location SUCK *** yall website and app ain't *** yall keep ducking ppl over like get yall *** seating organized y the *** are yall selling tickets n letting ppl pay priority which they make u pay when u get there if its booked making ppl waste there money my bf brought his ticket a wk in advance last time for a BOOKED BUS but yall let ppl on b4 him... Read more

Was this review helpful? 0 2

The buses are never on time. They don't tell you the bus is going to be late. Its the same excuse all the time. The employees are very very rude. I dont ever ride the bus, but i have to pick up friends or take them to the station and there is always a problem. This is the bus station in Dallas. Add comment

In Jackson,Ms. no driver sleep in bus with family for 7 hours,no food,no apology,people who we're complaining we're told fly next time.Six hours late getting home. Add comment

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