Greyhound Complaints and Reviews

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Greyhound
Main address: P.O. Box 660362 75266-0362 Dallas TX
214-849-8966, , http://www.greyhound.com/home/en/CustomerAssistanceRequest.aspx
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  • Jul 14
  • Transportation and Delivery
  • Grain Valley, Missouri
  • Greyhound Bus Service
  • 31

as the title says also the bus was 10 hours late plus a *** named virgal in Cincinnati was rude and wouldn't give us his supervisors name and walked away and refused to help us or answer questions what a *** he is. we will be coming for you hope I meet you in person I will tape you and send to all the media I can find. I will let every one know including any tv stations that will listen to me I... Read more

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On the bus now in Louisville Ky bus driver driving erratically swerving in and out of lanes , will not turn up air, its hot on a full bus, nasty attitude. This bus is rattling, hitting every groove in the road. This is the worse trip ever. Do not take greyhound bus from Chicago to Atlanta. #scared Add comment

     

  • Jul 10
  • Ground Transportation - Trains, Buses
  • Houston, Texas
  • Delayed Trip
  • 42

I travelled via Greyhound June 15, 2014 from Charlotte, NC to Wharton, TX and the first stop was Atlanta, GA –so far so good. After arriving in Atlanta, we had to wait about 1 ½ and when we finally boarded, we sat on the bus for at least an hour with no explanation (can you image sitting on a bus at the terminal for an hour) finally the driver came, boarded and said to us he was about to... Read more

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  • Jul 10
  • Transportation and Delivery
  • South Bend, Indiana
  • Customer Service
  • 46

Good morning, I am writing on behalf of my elderly father, who is now at the South Bend Indiana station. He has been there since 1pm yesterday (July 9th). He is currently traveling to Elyria, Ohio. He has used Greyhound six times in the last 3-4 months traveling back and forth to Elyria. This is the second time that he has had to stay overnight in a bus station. Both occurrences, he did... Read more

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  • Jul 10
  • Ground Transportation - Trains, Buses
  • Greenville, Indiana
  • False Advertising
  • 21

We went on line to buy the ticket, was showed a price of $151.00 tried to pay for it got a message telling us it could not be purchased on-line. We then went to the local Bus stop and the lady brought up the same but when we went to pay for it it cam up we had to pay 191.50 fr the ticket. We feel this is false in advertising, Given one price and having to pay another Even your rep. at the... Read more

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Hello I'm pissed at grayhound. They have been putting me through a bunch of ***. All I want is my luggage. I have no clothes because of them. I had my U.S. Air Force PT gear in that luggage alone with my Air Force basic training ring. They lost about $1650 worth of my things. It's all I had to my name now gone. I'm in North Carolina and they shipped my stuff to Tampa told to call Tampa and they... Add comment

     

  • Jun 29
  • Transportation and Delivery
  • Dallas, Texas
  • Overselling Tickets
  • 41

I purchased tickets to leave Pittsburgh, PA to Cincinnati, OH to leave at 7am 6/29/2014 and while waiting to board the bus, we were told that the bus was full. I had to talk to staff, who were yelling and treating customers poorly, to find a new way to Cincinnati. I was re-routed to Cleveland and had to ask the staff there for new tickets and to find a way to Cincinnati. Unfortunately, I was not... Read more

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  • Jun 24
  • Ground Transportation - Trains, Buses
  • Las Vegas, Nevada
  • Bus Travel
  • 45
Greyhound - damaged property,time off of work and gas
1 of 8

Not a very good first time experience, left Orlando Flordia on a Friday night was heading to las vegas,nv. We were going threw Texas when some one rear ended the bus on a on ramp the driver of the car ran from the accident,we were all transferred to another bus and we weren't allowed to grab our luggage. They said it would be at our next stop. On my next bus we had stopped in Abilene, there was... Read more

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  • Jun 21
  • Transportation and Delivery
  • Syracuse, New York
  • Overcrowded Bus
  • 36

Today is june 21. 2014 A while back my son bought tickets for bus transportation from greyhound. They apparently oversold the bus seats some customers chose to take a later because they didnt have enough seats on this bus, my son and his girlfriend have no choice but to take this bus they have yankee game tickets and would miss the game going on a later bus. My son and his girlfriend are sitting... Read more

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My name is verina bailey I was traveling to portland oregon from phoenix az and our bus broke down on us on our very first stop we stayed out there from like two in the morning til almost eight in the morning we were told we would receive a refund for the trouble this is my second time writing you in regards to this I asked for a response so that I'd know what is going on but haven't received... Add comment

 
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