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I have waited 5.5 hours to catch the bus. 4:00am Bus full. 7:45am Canceled in Cincinnati. , 8:30am bus Cant get on the bus. Ms. Attitude would not say why. This has been a mess. I have never had problems with Greyhound before. To put a lady off the bus with six...
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1.2
#1065046
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Grandson stranded because of Greyhound lousy bus service
My grandson bought a ticket from Sioux City, Iowa to Duncan, Arizona. The bus was late for the layover and the passengers spent the night on the street because they wouldn't let them sleep in the terminal!! Next morning they caught the bus for Phoenix but the driver...
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2.5
#1061002
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Greyhound Bus 30523 June 2, 2017 - Boarded for trip from Baltimore MD to Santa Maria CA for the purpose of attending a job interview in Santa Maria CA. I got invited to interview at the last moment and flights/train were too expensive. Thought to drive my own car, but...
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1.0
#1059395
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Greyhound is by far the worst!!!!

Greyhound
#1056848
5.0
I made reservation and scheduled to leave charlotte.... My bus was suppose to have left at 4:20pm but didn't leave until 8:30pm.... Humbug!!!!!!!! Called customer service and they hung up on me.... Ridiculous!!!! No explanation nothing...... If anyone had a bad experience don't just say nothing, do something and maybe the BBB will get involved....
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Short Review for March 24, 2017, Pc_service

Greyhound
#1025061
4.2
I could thru here every 3 months and not one time has the front desk agent been friendly... Suggestion: send them to some customer service classes or fire everyone and start over fresh with some friendly upbeat people Vs the ghetto rude nd ignorant people you employee now
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Short Review for February 27, 2017

Greyhound
#1014369
1.9
My boyfriend daughter purchase a round trip ticket from Atlanta to Jackson, Ms the ticket was stolen the company want refund the money or reprint the ticket. Please people know greyhound bus has issues with their policy. You shouldn't have to buy another ticket. Please be careful when you travel with greyhound.
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Short Review for January 26, 2017, Pc_other

Greyhound
#997706
1.0
Don't do it. Greyhound is there only for the Benito's of the employees, the passenger is just an inconvenience to them.
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I paid for a bus ticket. I was supposed to be picked up in Ukiah, CA on May 8, 2017 at 1:35. The bus never showed up, according to the bus tracker it drove right past me and the four other customers without stopping in the town. Greyhound is refusing to return the...
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1.0
#1045787
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I am awaiting ticket refund since February 8th - thats 3 months! It is for my mom who is a senior and disabled. During the purchase of her ticket on-line she made a mistake, so we called Greyhound and had to re-buy the ticket while the original ticket supposed to be...
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1.0
#1043071
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I am an Asian-American college student who has been a loyal customer to Greyhound. I want to inform you of a rather disturbing incident that I experienced yesterday morning (4/24/17) at the Springfield, VA station. I was waiting for my bus at the Springfield station,...
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2.0
I didn't like
  • Attitude of bus drivers
  • Rude staff
#1039057
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I was supposed to take a greyhound bus this morning that was set to leave at 5:20 am I took an Uber to greyhound and arrived at 4:00 am they were not open so me and my companion waited outside for an hour until she arrived at 5:00 am When it was time to weight my bag...
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1.0
#1037202
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Scheduled for departure at 12am...i thought 12am the night of....i am stranded 4 states away from home with my daughter because we missed the bus....we have no money for food and no way to get home.....this is scary and they wont exchange for today...we are in a...
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silverfox1944
silverfox1944

I hope you and your daughter made it home safely. My grandson is stranded in Phoenix over 400 miles away from home. they won't honor his ticket and we had to send someone ...

#1026661
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My bus ticket was scheduled for departure on March 17th at 5:30am from Charlotte, NC. Since I live a distance from the bus station, I went there the day before at 4pm. For $8 i was told that I could store my suitcase up to 24 hours, I paid the $8 and waited overnight...
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Anonymous
Anonymous

Really? Im going to hate to say this but........DUUUUUHHHHH!!!I dont know your age, but missing luggage has been a staple of travel since the inception of flight travel!!!! Yo...

1.0
I didn't like
  • Disgusting
  • Lack of customer service
#1023076
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Greyhound Is The WORST!!! We had a ticket with a #5 on the boarding pass, and they boarded 12 people ahead of us. They then told us a bus was being sent from Baltimore and would be here in 45 minutes. An hour later we were told the bus was coming from Washington DC,...
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1.0
#1020000
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