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Greyhound Customer Service totally sucks!!!!!!! I requested a refund in May, turned in my ticket confirmation and everything but yet I still haven't received my refund!!!! They are the most unprofessional company to date!!!! It has been 5 months. I have to call them to...
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1.0
#1117478
Washington to NYC is late again today. They don't even give us the status of the situation. Extremely frustrating. I have to start to look into other companies who knows how to run bus service. I am surprise that in America this company is getting away with very bad...
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1.0
#1117443
driver told everyone on bus to turn off cell phones, no talking on cell phones, no talking to other passengers, would not let me off to use restroom at a stop where passenger were loading and unloading ( I've have taken this route many times, this was a stop that was...
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3.0
I liked
  • That i could purchase online
I didn't like
  • Angry bus driver
  • Attitude of bus drivers
#1111194

Greyhound - I bought a ticket for someone took 2 days to even get someo

Greyhound
#1111780
1.0
Details
To talk to they kept telling me to buy anthor ticket for twice the money please shut them down they are horrible i will never do service with them again
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Greyhound - Latebus

Greyhound
#1107908
3.2
Details
Late because greyhound bus was late.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Greyhound - Disappointed

Greyhound
#1097104
1.4
Details
Why did they stop the day schedule from Memphis to Sikeston
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Greyhound - 8 hours is too much withput wifi

Greyhound
#1095592
100mb wifi why thats about 20 emaila. Dpnt expect me to use this service again. Flying is mow my #1 choice. At hour 4 we were about to purchase food and drink. In Thailand an 8 hour trip costs 20.00 and includes snacks or lunch plus water and wifi Goodbye Greyhound
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SHUT GREYHOUND DOWN SAD MOSTLY POOR USE THIS LOW DOWN BUS CO. ONCE BEFORE CHRISTMAS THEY LOST ALL MY LUGGAGE GIFTS /MONEY LAPTOP ALL VANISH I AM DISABLED THEY PROMISE ME HELP WITH BAGGAGE THEN GREYHOUND WORKER IN UNIFORM TOOK MY BAGS TOLD ME TO HAVE A SEAT . MY BUS WAS...
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1.0
I didn't like
  • No reimburstment year now why
#1100546
I have already written "Pissed comments" # 1066123 & I just need to state to all the other passengers who have losses to be compensated for, that it will take a cold day in ---- in order for you to see any reimbursement monies. I have been dealing with Sylvia Borum,...
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1.5
I didn't like
  • Company losing my luggage
#1099786
My bag went missing at the Providence, Rhode Island, depot on April 30, 2017. I was told by the driver to put my bag on a pile with the others. The bag never made it to New York. I made many calls, waited many minutes on hold, spoke to several clueless customer...
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2.0
#1099674
Driving North on the I-15 between Victorville and Barstow at aprox. 9:45. Bus is behind us flashing lights and riding the bumper at 75 mph! We couldn't go any faster and couldn't change lanes (middle lane of three)because of traffic. Bus moves to the fast lane, passes...
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Anonymous
Anonymous

YawnnnnnnnnnnnnnnnnnSomething tells me there's more to you story than you're letting on. If this driver was so crazy, why didn't you call the police on them rather than post a...

#1094642
I bought a ticket in january for my daughter to cpme home for jon corp. She left Garnd Rapids and had to transfer to a bus in kalamazzo ai 9:40pm. The station closed at 10.00 and s h e was stranded for two hours. I called everynumber i could to get assuatance. Abd i...
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#1089202
We were late to the terminal because the ticket station took longer than anyone should ever be standing, then we were told to take the 1 pm to NYC (Only 30 minutes difference that's fine) - just to be held up at the gate and basically harassed by management (foreign...
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2.2
#1087967
Greyhound OVERSELLS seats and when you get to the point of pickup (Greyhound Bus Terminal), you are told the seating is first-come, first-served! The bus does not make the scheduled stop indicated on your ticket. This has got to be the WORST service ever!! If you pay...
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Anonymous
Denise

Bought two tickets to go to San Francisco with friend. When got home noticed small print that the date and time was wrong. Called customer service they said oh your bus just l...

#1086916