filters
state:
Show
city:
Show
category:
Show
product:
Show
We were late to the terminal because the ticket station took longer than anyone should ever be standing, then we were told to take the 1 pm to NYC (Only 30 minutes difference that's fine) - just to be held up at the gate and basically harassed by management (foreign...
Read more
2.2
#1087967
Greyhound OVERSELLS seats and when you get to the point of pickup (Greyhound Bus Terminal), you are told the seating is first-come, first-served! The bus does not make the scheduled stop indicated on your ticket. This has got to be the WORST service ever!! If you pay...
Read more
Anonymous
Denise

Bought two tickets to go to San Francisco with friend. When got home noticed small print that the date and time was wrong. Called customer service they said oh your bus just l...

#1086916
My email to Greyhound that bounced back as undeliverable ... I am writing to inform you on how appalled and disappointed I am with Greyhound Bus Lines customer service - phone and how passengers were treated. My mother, a senior citizen, was scheduled to depart New...
Read more
1.8
I didn't like
  • Late depatures
  • Poor service
#1083704

Greyhound - Theft

Greyhound
#1076679
2.0
I had a miss printed ticket...told me to go ahead a travel....brought me half way to my destination..and told me I could no longer travel on that ticket ..put me off the bus in columbia,sc....gave my reissued ticket to another passenger....I c identity theft and inherentance scams...just another addition to my FtC investigation!!!!
Comment
Show

Greyhound - Butt punctured

Greyhound
#1068869
i rode the bus numbered fl86400 from jacksonville florida to columbus ohio . every seat is so bad that two metal objects poke into ones' butt cheeks . the condition of the seats are so damaged , you constantly slide down and out of the ' cushion ' . to top it all every stank *** person possible was on this bus . it was consistantly full , due to a holiday weekend , july 4th .
Comment
Show

Greyhound is by far the worst!!!!

Greyhound
#1056848
5.0
I made reservation and scheduled to leave charlotte.... My bus was suppose to have left at 4:20pm but didn't leave until 8:30pm.... Humbug!!!!!!!! Called customer service and they hung up on me.... Ridiculous!!!! No explanation nothing...... If anyone had a bad experience don't just say nothing, do something and maybe the BBB will get involved....
Comment
Show

Short Review on March 24, 2017

Greyhound
#1025061
4.2
I could thru here every 3 months and not one time has the front desk agent been friendly... Suggestion: send them to some customer service classes or fire everyone and start over fresh with some friendly upbeat people Vs the ghetto rude nd ignorant people you employee now
Comment
Show
Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
Read more
Anonymous
Smitty

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

1.0
#1082454
I was traveling from Greenville South Carolina to Atlanta on April 29th when an employee of the greyhound corporation got lost while driving me to my connection. Because he got lost it made me miss my connection to Orlando. The next bus was 6 hours later. It took me...
Read more
#1080819
The first bus was late.. so rescheduling my already 27 hr trip turned it into a 34 hr trip. Then in sacremento an attendant calls out the wrong bus number as loadin so a few of us stood at the door and watched our bus leave. I had to pay for a motel. Again......
Read more
1.4
#1075105
Greyhound - Very very dissatisfied
I'm on bus 60542 Nashville TN to Cincinnati OH . The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...
Read more
Anonymous
Anonymous

Take a plane next time everyone knows buses suck , new or old

2.4
I liked
  • That i could purchase online
#1074029
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no...
Read more
1.0
I didn't like
  • Filthy restroom unflushed waste
  • Unprofessional bus driver
  • No wifi as promised
#1073251
My name is Brenda coultress I had a bad experience with the bus driver I have a disability with walk and holding on to my luggage and carry on bag he rush me to get on the bus and was not willing to help me put it up on the compartment I do have mental problems I cry...
Read more
4.0
I liked
  • Bus drivers attitude
I didn't like
  • No help for disabled
#1072345
June 13, 2017 my grandson and I had traveled to DC to catch the Greyhound to Daytona Beach, Fla. That was the trip from ***, first the female bus driver did not know how to get to route 395 from the bus terminal. A passenger had to google it and give her directions....
Read more
2.4
I didn't like
  • Life was in danger eight hours for bus
  • Rider experience from dc to richmond
#1066123