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We went on greyhound bus because am track was more expensive and so I went on the bus the driver was a obese black women so we started on the trip we sat in the front it was fine for the first 10 miles until she reclined her seat we kept telling her to put the seat up...
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I liked
  • Price
  • Cheap
I didn't like
  • No service for purchased ticket
#1132924
I was intentionally sold a ticket for a broken down bus. I had to purchase a hotel room. I arrived home 22 hours after i was supposed to. I missed a whole day of work because of this. Was promised a partial refund for the inconvience. Told to wait 14 days. That was 16...
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1.0
#1132229
I️ had booked a ticket from Ann Arbor, MI to Grand Rapids the bus was supposed to leave at 8:30 am by 10 am the bus has not arrived and when it finally did they only allowed 3 people to board the bus because it was over booked (really!!!) we were informed that the next...
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1.0
#1129641

Greyhound - Awesome

Greyhound
#1126731
4.1
Details
I Enjoy riding this bus cause they have phone chargers and the bus is awsome
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Greyhound - Immigration

Greyhound
#1126646
Letting imigration on the bus to molest and harass passengers for no reasonable reason
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Greyhound - October 29,bus going from Philadelphia to Hampton Virginia

Greyhound
#1122981
1.0
Details
It happens October 29,2017,bus was driving from Philadelphia to Hampton, than bus sudenly stoped, because was broken, Passengers was waiting another bus for 4 hours,than another bus brought people to Richmond, Virginia, and Greyhound company dont care ,how people get to Hampton, they throw people how garbage, I will never use Greyhound company and don't recomend anybody
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Greyhound - They took my money and didn't give me a ride

Greyhound
#1121738
1.0
Details
Hidden fees not making scheduled stops on the itinerary no one answering the phones
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This is without exception, the worst run company in the history of human endeavor! As a professional driver, I have a reasonable understanding of logistics, safety and customer service, not to mention professional conduct! Not one of these is a strong point within The...
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1.1
#1128034
I was on a bus from San Diego to Phoenix. When I got to Phoenix the bus was delayed approximately 6 hours. I had to get to my destination so I changed my ticket I still was late I got on a bus from Phoenix to El Paso, and the driver was swerving and falling asleep at...
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#1125637
booked round trip trip ticket from San Diego Ca to prescott valley AZ when it came time to return to SD on 11/2/2017 the bus was supposed to be at the stop at prescott valley at 5:50am it was a no show waited and hour still no show, called their customer service and...
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1.2
I didn't like
  • Customer service
#1125101
My 78 year old aunt, which is terrified of planes, took the Greyhound from El Paso to Los Angeles. She spent 24 hours on the bus. When the arrival time came and she never showed Greyhound would not give us any details as to the bus’ whereabouts. The 12 noon arrival...
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1.0
I didn't like
  • Spent 24 hours on a 10 hour ride
#1121360
Greyhound Customer Service totally sucks!!!!!!! I requested a refund in May, turned in my ticket confirmation and everything but yet I still haven't received my refund!!!! They are the most unprofessional company to date!!!! It has been 5 months. I have to call them to...
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1.0
#1117478
Washington to NYC is late again today. They don't even give us the status of the situation. Extremely frustrating. I have to start to look into other companies who knows how to run bus service. I am surprise that in America this company is getting away with very bad...
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1.0
#1117443
driver told everyone on bus to turn off cell phones, no talking on cell phones, no talking to other passengers, would not let me off to use restroom at a stop where passenger were loading and unloading ( I've have taken this route many times, this was a stop that was...
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3.0
I liked
  • That i could purchase online
I didn't like
  • Angry bus driver
  • Attitude of bus drivers
#1111194