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The first bus was late.. so rescheduling my already 27 hr trip turned it into a 34 hr trip. Then in sacremento an attendant calls out the wrong bus number as loadin so a few of us stood at the door and watched our bus leave. I had to pay for a motel. Again......
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1.4
#1075105
Greyhound - Very very dissatisfied
I'm on bus 60542 Nashville TN to Cincinnati OH . The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...
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Anonymous
Anonymous

Take a plane next time everyone knows buses suck , new or old

2.4
I liked
  • That i could purchase online
#1074029
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no...
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1.0
I didn't like
  • Unprofessional bus driver
  • Filthy restroom unflushed waste
  • No wifi as promised
#1073251

Greyhound - Theft

Greyhound
#1076679
2.0
I had a miss printed ticket...told me to go ahead a travel....brought me half way to my destination..and told me I could no longer travel on that ticket ..put me off the bus in columbia,sc....gave my reissued ticket to another passenger....I c identity theft and inherentance scams...just another addition to my FtC investigation!!!!
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Greyhound - Butt punctured

Greyhound
#1068869
i rode the bus numbered fl86400 from jacksonville florida to columbus ohio . every seat is so bad that two metal objects poke into ones' butt cheeks . the condition of the seats are so damaged , you constantly slide down and out of the ' cushion ' . to top it all every stank *** person possible was on this bus . it was consistantly full , due to a holiday weekend , july 4th .
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Greyhound is by far the worst!!!!

Greyhound
#1056848
5.0
I made reservation and scheduled to leave charlotte.... My bus was suppose to have left at 4:20pm but didn't leave until 8:30pm.... Humbug!!!!!!!! Called customer service and they hung up on me.... Ridiculous!!!! No explanation nothing...... If anyone had a bad experience don't just say nothing, do something and maybe the BBB will get involved....
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Short Review on March 24, 2017

Greyhound
#1025061
4.2
I could thru here every 3 months and not one time has the front desk agent been friendly... Suggestion: send them to some customer service classes or fire everyone and start over fresh with some friendly upbeat people Vs the ghetto rude nd ignorant people you employee now
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My name is Brenda coultress I had a bad experience with the bus driver I have a disability with walk and holding on to my luggage and carry on bag he rush me to get on the bus and was not willing to help me put it up on the compartment I do have mental problems I cry...
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4.0
I liked
  • Bus drivers attitude
I didn't like
  • No help for disabled
#1072345
June 13, 2017 my grandson and I had traveled to DC to catch the Greyhound to Daytona Beach, Fla. That was the trip from ***, first the female bus driver did not know how to get to route 395 from the bus terminal. A passenger had to google it and give her directions....
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2.4
I didn't like
  • Life was in danger eight hours for bus
  • Rider experience from dc to richmond
#1066123
I have waited 5.5 hours to catch the bus. 4:00am Bus full. 7:45am Canceled in Cincinnati. , 8:30am bus Cant get on the bus. Ms. Attitude would not say why. This has been a mess. I have never had problems with Greyhound before. To put a lady off the bus with six...
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1.2
#1065046
Grandson stranded because of Greyhound lousy bus service
My grandson bought a ticket from Sioux City, Iowa to Duncan, Arizona. The bus was late for the layover and the passengers spent the night on the street because they wouldn't let them sleep in the terminal!! Next morning they caught the bus for Phoenix but the driver...
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2.5
#1061002
Greyhound Bus 30523 June 2, 2017 - Boarded for trip from Baltimore MD to Santa Maria CA for the purpose of attending a job interview in Santa Maria CA. I got invited to interview at the last moment and flights/train were too expensive. Thought to drive my own car, but...
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1.0
#1059395
I paid for a bus ticket. I was supposed to be picked up in Ukiah, CA on May 8, 2017 at 1:35. The bus never showed up, according to the bus tracker it drove right past me and the four other customers without stopping in the town. Greyhound is refusing to return the...
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1.0
#1045787
I am awaiting ticket refund since February 8th - thats 3 months! It is for my mom who is a senior and disabled. During the purchase of her ticket on-line she made a mistake, so we called Greyhound and had to re-buy the ticket while the original ticket supposed to be...
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1.0
#1043071