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So for the first time in my life, I was moving out of state, from California to Colorado. Specifically Anaheim to Greeley. However I had not even got on the bus when problems began to arise. My bus driver was over an hour late, I was supposed to leave at 7:30, we did...
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1.5
I didn't like
  • Everything
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Riding this trash is going to be the new "lost the bet" punishment. Here's some things I'd rather do than EVER think about doing this again.... ~Mosquitoes with the Zika virus ~Joy rides with OJ Simpson ~flint Michigan tap water ~ride the elevator with ray rice ~have a...
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1.1
#948946
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We just took a bus from Boston to New York City on a Friday late morning. It was one of the most unpleasant traps I can remember. This was a greyhound bus , I would guess old, with no trade tables, no seat pockets, no foot rest, and in operable Wi-Fi. The bathroom was...
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2.6
#940461
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Greyhound Staff Review

Greyhound
#969184
Driver very rude an is swirving all over the rd. Early this yesterday my wife was on bus that broke down 6 miles from bus station an say on side of rd for 7 horses an still to today have not received fefune that was promised
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Greyhound To Dallas Review

Greyhound
#969175
On bus now and driver is swerving all over the rd an gas bus so Hot you can breath .. .plus last yesterday wife was on bus that broke down 6 miles from bus station an was stuck on side of rd for 7hrs an still to this day never receive the refund that was promised
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Greyhound Bus Service Review

Greyhound
#963585
1.0
Overbooked bus. Extra hour wait in the cold, no updates and they had the nerve to get mad at us that are freezing and waiting. First time on Greyhound. Never again.
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Short Review for November 23, 2016

Greyhound
#960146
1.6
Will not use greyhound again if I need to go on the road trip in future l will drive myself
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On Oct 19, 2016 bus schedule # 3537 arrived an hour and 10 minutes late to Concord NH terminal. Departed Concord to Whiteriver Junction Vt. Bus driver or Greyhound never informed the passengers that a driver change will be required and there will be a 2 hr delay...
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#939199
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Never will I ever use Greyhound Baggage and Shipping for my luggage again. I have served my Country over 30 years of Military Service and for something like this to happen right be for I deploy is senseless and selfish. I have contacted Greyhound two after I had mailed...
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#938147
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Hi, My Name Is Maria Jaramillo I want to complained about a Bus Driver that has been rude to me, this morning when it was time for me to get on the truck which it was schedule to departure at 9:05am i was on the bus already when my husband was trying to give me a cup...
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Anonymous
Riley

Contact your state:s Attorney Genral. Kerp all receipts & email cour complaint. Then call 888-368-7238, or go online to www.fmcsa.dot.gov (federal motor carrier safety adminis...

2.3
I didn't like
  • Bus driver attitude to me
  • I dont like it
#936751
Reply to reviews
When we purchase on line, to save money, we are advised we can reschedule. What they DON'T tell us is we have to know before our travel date when we CAN go. What happens when we're sick and going away and can't travel until next summer? And right now we are not sure...
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Anonymous
Riley

Contact your state's attorney general & call 888-368-7238 (Motor Carrier Safety Adm). Share this privately with others here. We can hold Greyhound responsible & encourage chan...

1.9
I didn't like
  • Greyhound money grab
#936739
Reply to reviews
Very angry. As a senior with limited funds, I am disgusted with Greyhound Policy. Lots of EXTRA MONEY in in for THEM, while customers like me get FLEECED!!! 1) Booked a ticket on line. Know there is no refund, but one can reschedule for a $20 fee. Takes, what, 5...
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Anonymous
Riley

Contact your State Attorney General. They'll help you with a complaint & stand behind you while they submit your complaint. Good luck. It worked for me.

2.4
I didn't like
  • Cancellation policy
#936726
Reply to reviews
Here's the president of Greyhound. Send him a letter telling in detail what happened & how you want it resolved. Include copies of receipts, bag checks, etc. David Leach, president Greyhound Bus Lines Box 660362 Then contact your state's County Attorney Dallas, Tx...
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Anonymous
Anonymous

Sorry. "Federal Motor Carrier". I contacted them & got results.

#933081
Reply to reviews
Our bus broke down. We weren't communicated to during the process, nor allowed to leave or supported in finding alternative arrangements. I missed my appointment in LA. I have been trying to get a refund since February! Was told to send in a written request for the...
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Anonymous
Anonymous

Contact your State's Attorney General. Helping citizens is their job. Mine helped & things are looking good. Best luck.