Greyhound Reviews

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Report my case and get a refund

I was ordered to get a 80$ partial refund and greyhound is still refusing to give it due to not enough information on your end
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ID
#3022811 Review #3022811 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

You guys are screwing me over. i went to the ER on your bus and during my trip.

as of now you guys are robbing me for a portion of my ticket and leaving me and my service dog to starve and die, stranded in an unfamiliar state of the country. a customer service rep contacted me saying he noticed that my trip was fulfilled and completed and that's a flat out lie. i have proof in writing that i was taken from your greyhound bus and taken by ambulance to the emergency room to be treated and all I'm trying to do is get back on the bus to finish my trip to Pittsburgh PA. Confirmation #7957****. please help!! Paulito Wilder 224-
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ID
#3022625 Review #3022625 is a subjective opinion of poster.
Preferred solution
just to finish my trip to Pittsburgh PA, tonight, 10/30/21 on the 7:20 departure from Youngstown Ohio. please!

Bus hour

Bus station close in Austin Texas at 11:59pm reopen 6:00am called automated service suckered connecting out of country people tracking bus giving me the wrong information saying the bus is 3 hours behind intact the bus was on time so I went home check by calling back the person said 3 2/2 so checking on line the 2:55 was on time had 15 minutes to drive 20 miles bus was pulling off had to flag down the bus this is sad you all don't communicate with each other and passengers
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ID
#3021588 Review #3021588 is a subjective opinion of poster.
Location
San Antonio, Texas

Ticket

Greyhound canceled my son's ticket without letting him know! We were told that if there was a change, that Greyhound would email us. We did not receive any email! It is an hour drive to the bus stop, just to find out that they canceled the ticket! This is the second time in a month that they have done that to us! I was told to call two hours before the scheduled departure to make sure that it was not canceled.

User's recommendation: Call ahead to make sure that they had not canceled your ticket!

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ID
#3016501 Review #3016501 is a subjective opinion of poster.
Location
Hays, Kansas

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Verified Reviewer
New Reviewer

Bus ticket

No complaints just need to get copy of a ticket purchase December 12th or 13th 2016. Purchased by Rod farmer of Agenda Kansas for Sean Stecklein. Traveling from Fort Worth Texas to Denver Colorado. Need copy of this ticket for a court case need it ASAP it can be emailed to my email address preferably. Thank you Pat stecklein 7203 to 07655 **** to 07655
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ID
#3016215 Review #3016215 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Copy of ticket purchase December 12th and 13th 2016 in the name of Sean stecklein. Purchased by Rod farmer traveling Fort Worth Texas to Denver Colorado

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Verified Reviewer
New Reviewer

Bus ticket

Trying to find a way to obtain copy of tickets purchase approximately December 12/13, 2016 by Rod Farmer of Agenda Kansas for Sean Stecklein (DOB 10/11/1994).. traveling from Ft Worth Texas to Denver Colorado. It is imperative that I get a copy of this ticket if it all possible as soon as possible. Actually need this by November 5th 2021 for a court hearing. If this can be obtained I would greatly appreciated as would Sean please get back to me as soon as possible either through this email or my number is 720-320-****. Thank you so much for your help sincerely Patricia stecklein
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ID
#3016187 Review #3016187 is a subjective opinion of poster.
Location
Olathe, Kansas
New Reviewer

763923****

I missed my bus and I keep trying to call greyhound to exchange my ticket. Im trying to get through however I had to take a survey to get this far which sucks. This service is horrible. All I want to do is exchange my tickets because I missed my bus home Ughhhhhhh

User's recommendation: I do want to use your service.

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ID
#3014796 Review #3014796 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$220
Preferred solution
Exchange my tickets. We need to go home. We need to get back to our jobs

I was late to the ceremony... Asking for a refund

I booked a trip to leave from a greyhound bus station that was no longer open. I didn't find out until I was physically there reading it from a note in the window in Chattanooga Tennessee. I Was devastated, it was very dark I had to pay for a Uber to take me to the right station on to had to wait for a extra 4 hours outside in the cold... Then coming back on my round trip I had to wait another 3 hours later than what the bus was scheduled to leave
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ID
#3006001 Review #3006001 is a subjective opinion of poster.
Loss
$158
Preferred solution
Full refund
New Reviewer

Regarding electronic voucher

Poor and unprofessional service traveling to Atlanta, GA from Memphis, TN on October 8th and returning to Memphis, TN from Atlanta, GA on October 11th
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ID
#3004108 Review #3004108 is a subjective opinion of poster.
Location
Memphis, Tennessee
Cons
  • Stranded
  • Stranded for 7 hrs
Loss
$92
Preferred solution
Full refund
New Reviewer
I purchased a ticket from Albany, NY to Spfld , Mass departure time 3:45pm. I decided I wanted to leave earlier and I had them reissue me a ticket for a $20.00 fee on top the original price of the original ticket $42.00. The departure time was 7:40am. I showed up at...
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ID
#3002844 Review #3002844 is a subjective opinion of poster.
Location
Albany, New York
Pros
  • Cheap way to travel
Cons
  • No service for purchased ticket
Loss
$62
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

To receive a Refund

I was at the Greyhound station for 4 hours and the bus never showed up.I kept calling the Greyhound checking customer service and They didnt answer to 8:00 am. I had been at the Greyhound station since 4:00am that morning. I stayed until 9:00 am.
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ID
#3000398 Review #3000398 is a subjective opinion of poster.
Location
Monroe, Louisiana
Loss
$109
Preferred solution
Full refund
New Reviewer

*** service

First driver that inwas supposdd to ride to buffalo with cursed me out because i wasnt pulling iut my bus ticket fast enough for him. Then when i told him to chill out he proceeded to tell me im not
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ID
#2995863 Review #2995863 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer
Greyhound - Exchange/refund
Greyhound - Exchange/refund
Greyhound - Exchange/refund
Greyhound - Exchange/refund
Greyhound - Exchange/refund
Greyhound - Exchange/refund
I came to go to work in orland ca lost my jobtried to get home to Oregon since Saturday nite. I had to get a motel cuz it was to late for a ticket to greyhound spent $100 for the nightSunday was tryin to get a ticket to greyhound an apparently no buses on sundayhad to...
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ID
#2990901 Review #2990901 is a subjective opinion of poster.
Loss
$264
Preferred solution
Full refund

Bus never came was waiting 4 hours

I was traveling from Monroe Louisiana to Dallas Texas. But the bus never showed up. Im requesting for a refund. Thank you!!!
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ID
#2975857 Review #2975857 is a subjective opinion of poster.
Location
Monroe, Louisiana

Non refund of ticket

I bought a refundable ticket and found when I got to the office to get my ticket they sold me a ticket that was not the correct one. I called to trade it for the correct ticket and was helped by being sold another incorrect ticket that should have been less money but I was charged the full amount of the original ticket. I ask for a refundable ticket again he said fine. The ticket was to the wrong location and I called again requesting a refund because I was going by Amtrak. I was informed they wouldn't refund me. The agent put my 144.00 dollar's in his pocket.
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ID
#2969872 Review #2969872 is a subjective opinion of poster.
Location
Takoma Park, Maryland