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Greyhound - Gotta blame somebody
Greyhound - Gotta blame somebody
Greyhound - Gotta blame somebody
Greyhound - Gotta blame somebody
Greyhound - Gotta blame somebody
Greyhound - Gotta blame somebody
My scheduled bus was 6 hrs late and the station was closed in Ogden Utah. I waited outside from 4:30 a.m. until 11a.m. Luckily a nice couuple came about 20 min after I got there so I was not alone. I also called 911 and they had someone to patrol the area. I caught the...
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Marci2017
Marci2017

I had similar experience on GH traveling from coast to coast - one bus/station filthier than the last... homeless people roam freely thru terminals and take up residence, whil...

#1006734
I reserved a ticket for my boyfriend and have the confermation number for 167.50 and when he went to pay he was charged 201.00 and when i called customer service the guy on the phone was very rude and just kept saying it was more because he paid at the bus station and...
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1.0
#1006615
I took the bus from Conyers Georgia to Fort Lauderdale Florida on the 1/5/2017. We changed bus in Atlanta where my suitcases were the first to be placed on the bus. However, when I got to to Fort Lauderdale, it was only to find out that the suitcase containing all my...
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Marci2017
Marci2017

GH SUCKS!

#1004671

Greyhound Customer Care Review

Greyhound
#986586
1.2
Details
It doesn't cost anything to be courteous and nice. I've never experienced such rudeness in my life. I saw no professionalism at all. The employees talked to you as if they didn't need our business. I was sitting down and a employee was sweeping the floor and ran into my foot. She didn't say excuse me , I'm sorry or nothing. I will never use this transportation system again!
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Greyhound Customer Care Review

Greyhound
#984578
If I could give this company negative stars I would. I booked the wrong date for my ticket and the website told me to call them to exchange them. They blatantly lied many times about exchanging tickets and bus locations and gave us wrong information. I will never ride on a Greyhound bus again! This company is a disgrace to humanity!!
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Greyhound Vehicle Driver Review

Greyhound
#981083
The bus driver wont let me on the bus with ticket in hand
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Greyhound Vehicle Driver Review

Greyhound
#978144
Bus driver is actually yelling at people for talking. Not like it is middle of night. 2:30 on afternoon . Came from ny. When we left providence for Boston. Started screaming at people for talking . They were not even that loud
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Unfortunately I purchased non-refundable $500. In bus fare, for c-mas vacation, I became ill, and was unable to go.....so after crying and begging, to maybe give me a $500. Credit...for a future trip....the grayhound customer service informed me that I needed a...
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1.0
#997880
Canadian greyhound customer. I also would give negative rating if I was able to. In the past couple months I have used the greyhound from petawawa a military town to Ottawa and my spouse used it once as well. It's a 2 hour and 40 min bus ride depending on weather. I am...
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1.0
#994779
I been takeing grayhound buses for 5 years had other problems before but tried to deal with it always takeing piñatas for my grandkids before last night tried to board my bus bus driver told me to put on bottom wich i already knew. Baggage guy says cant take piñata has...
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1.0
#989736
We are on our way from Dallas to Houston and it is a horrible ride. No plug ins,rickety rattling old bus swerving all over interstate. Why this old bus is still in service I don't know. It is downright terrifying. Not only is driver going too fast but I am not happy...
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#988170
THE INSIDE TICKET AGENT COULDN'T APPLY THE ONLINE TICKET PRICE AND DIDN'T KNOW HOW, THERE WAS A SNOW STORM IN BOSTON, SO I HAD TO GO TO ANOTHER GREYHOUND AND THEY COULDN'T APPLY THE PRICE, I PURCHASED 3 TICKETS, ../(AT FULL PRICE) BECAUSE THE TICKET AGENT TOLD ME TO GO...
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2.3
I didn't like
  • 3 nights travel instead of a new years eve travel
  • I went online for an online price ticket
  • Resulted in all other expenses
#985809
I booked my ticket online and reviewed the route from fort worth, Texas to san diego, CA. I caught the 5:25am bus with the time of arrival in San Diego a little after 5pm. But, this wasnt the case. Ive been on 6 busses and I still have two to go and Im nowhere near San...
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#984067
My son boarded a bus at the Lawrence Kansas bus bench, where the driver a black female who is one of the rudest people alive kept my sons drivers license and no one can contact the bus driver and she did not report her mistake so my son was then hassled the whole trip...
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1.0
#983715