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One time when I was riding the Greyhound Bus, in the wake of 9/11, I was in line for a bus inside of the Houston, Texas Greyhound Bus Station. The security officers were hassling and hounding everyone and looking through people's bags and stuff. One gentleman who was...
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Review #1466377 is a subjective opinion of poster.
0 comments
I will like to get a full refund on both my tickets from Los Angeles to Ft Texas Amarillo Tx to Los Angeles. During theses trips I woke up to a passenger trying to steal my Apple Watch off my wrist told the bus driver nothing done headphones being stolen off the...
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Review #1464529 is a subjective opinion of poster.
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Greyhound - Bad baggage handling

Greyhound - Bad baggage handling
I lost my baggage from Nashville to Detroit, everything inside is new.. many times contact Greyhounds office.. : put a complain... Justin the Detroit claim baggage clerk was helpful.still waiting for response.
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Review #1462747 is a subjective opinion of poster.
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Greyhound - Baggage lost

Lost my big hard case purple color baggage from Nashville to Detroit,on January 15 to 16, everything in there is just brand new items...Company still looking for it... terrible.. I'm not happy at all.. Sad
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Review #1462740 is a subjective opinion of poster.
1 comment
This is my first time ever utilizing Greyhound. I went online to book a bus ticket for my son to return home from school from there website. It didn't give me the option of adding my son name as the passenger, yet. I selected the tickets put in the payment information...
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Anonymous
#1635894

You mean that you would actually put your son on the Greyhound bus alone? Shame on you! Someone please call Child Protective Services at once!

Author
Cons
  • Bad service
Reason of review
Order processing issue
Loss
$83
Preferred solution
Full refund
Review #1456486 is a subjective opinion of poster.
0 comments

WATCH OUT, GREYHOUND DOESN'T GIVE A F

You would be much better off standing at the side of the road and hitch-hiking to your destination than riding with Greyhound. With all of the money that you save on tickets you can treat whoever picks you up to a wonderful meal and a full tank of gas. Stay away from this dangerous and disreputable bus company, it sucks!
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Author
Reason of review
Poor customer service
Preferred solution
free bus trips for life not that i would want to take them
Review #1454408 is a subjective opinion of poster.
0 comments

Greyhound - Special lost ticket Chicago, IL kicking out

No one answers the phone, I bought another ticket no way to inform Chicago bus service on his situation. Omaha bus statio has helped me.
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Author
Reason of review
Poor customer service
Review #1452972 is a subjective opinion of poster.
0 comments

Greyhound - Complaint #1427393

Problem resolved. Greyhound found my luggage and returned to me.
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Reason of review
Good customer service
Review #1452347 is a subjective opinion of poster.
0 comments

Greyhound - Extremely Rude terminal employee

3.5
Details
Rode Greyhound today for first and last time. I can’t believe how rude I was treated by person at terminal in Louisville KY today. These employees need to realize that customers are how they get their paychecks. There’s a lot of competition in the travel industry and Greyhound could be top notch company but it needs to train its employees to be respectful to its customers. Poor management at the top that don’t give a hoot I guess.
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Author
Cons
  • Dirty and unsafe bus depots
Reason of review
Poor customer service
Review #1446556 is a subjective opinion of poster.
0 comments
I have a solution to many of the problems with Greyhound.They should start only filling up their buses halfway and give each passenger two adjacent seats. I'm sure that people would be willing to pay 50% more for their tickets to be able to have some private space...
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Review #1446509 is a subjective opinion of poster.