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Horrible service all around. Stranded on side of hwy in texas.
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Anonymous
Shoo

You should have stuck out your thumb and hitched you a ride. You probably would have gotten there much sooner and also the person who picked you up would have probably have bo...

1.0
#1308121
Greyhound - STOLEN LUGGAGE
I PAID 130.00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN...
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Anonymous
JOJO

Good Luck. This happens more often than you think.

Anonymous
Anonymous

True They al work together and will rob you BLIND

1.0
#1307317
I bought two tickets to Greyhound from Newark, NJ to Scranton, PA on October 18, 2017, for returning the next day, and my husband couldn't travel with me at last minute, so I called to this not generous bus company customer service for request my refund, and the person...
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Anonymous
JOJO

You have a choice of non-refundable or refundable ticket,Maybe you bought a non-refundable ticket?

1.9
I liked
  • That i could purchase online
  • Seeing all the amazing scenery of america
I didn't like
  • Unfair refund policy
#1307047
Same *** different day. Rude employees rude bus driver's
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Anonymous
Shoo

Maybe they were aliens from outer space. Once when I was riding the Greyhound Bus, i walked away from the station to find something better to eat. I walked into a nice restaur...

1.3
#1304567
Why can't you offer any help with a real person? Instead u have that virtual *** and on top of that that last time I rode Greyhound they lost My luggage and the driver was a *** I got my luggage 5 days later.
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Anonymous
JOJO

If you received your luggage 5 days later it was missed handled,not stolen.

Anonymous
Shoo

Maybe you would have better luck talking to Elvis Presley. Look up and see if there are any psychics/fortune tellers in your area. Ask them to arrange a conservation with Elvi...

1.8
#1304495
I tried to purchase a round-trip ticket on Greyhound's "updated" website...got all of the way to the last step & a 1-800 came up, stating I would have to do this over the phone. I did; and, the Customer Service representative (overseas) was very polite...but, we did...
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4.0
I liked
  • Getting my discount codes to apply when it worked
I didn't like
  • But never arrived
  • Miscued directions and notices that were promised in the mail
#1302952
Hello this complaint is about poor service at the forsyth location downtown Atlanta the workers are over worked management sucks its not a safe environment, people have been shot at, the homeless has taken over this place, you have one worker cooking food, running the...
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Anonymous
JOJO

The local news station and bus depot manger can not be much help,Only upper manadgment in Dallas,TX. can do anything.

Anonymous
Shoo

Ah, Yes. I have been through the Atlanta Greyhound bus station many, many times. I remember their gift shop where they have a model of a Greyhound Bus for sale, and I thought ...

#1302766
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Greyhound - *** UP

They had no info concerning my luggage
#1301637
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Greyhound - Arrangement for a responsible 16 year old minor

Hung up on me accident
#1301534
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Greyhound - Eyhound bus broke down. Stranded

Greyhound bus broke down. Stranded over 2 hours! No one is telling us anything! This is my 1st Greyhound bus ride and I'm extremely disappointed! I was already apprehensive about riding the bus from Detroit MI to Atlanta Ga ! Please have someone contact me to discuss compensation fpr this horrible experience!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1301520