filters
state:
Show
city:
Show
product:
Show
You are better off eating a *** sandwich,than to expect a decent experience riding grey hound. The drivers need a lesson in humility,customer service and human decency ... so does the management .They must practice being tool bag *** in front of the mirror. They are...
Read more
3.5
I liked
  • Price
I didn't like
  • Condecending
  • Unprofessional driver
  • Demanding
#976060
Had Horrible snd terrible experience with Greyhound on 12/14/16. Bus was delayed for over 3 hours. I was suppose to be in New York from Pittsburgh to catch an international flight to London Heathrow. The bus that was suppose to arrive at 4 20am ended up getting to new...
Read more
#973006
I really hate you motherfu***** with a passion! Because of you guys horrible customer service i missed a funeral! You guys aren't ***! I. The past 3 months i would try to get a ticket to see my relative because of near death I missed trips and you motherfu*****...
Read more
1.0
#969696

Greyhound Customer Care Review

Greyhound
#978045
1.0
Details
Sacramento station employees are disorganized, rude, and have no priority. If there is an empty seat, they give it to whoever runs fastest, not to passengers who have been waiting the longest.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Short Review on December 15, 2016

Greyhound
#974165
*** greyhound piece of *** save ur self the hassle & headache I give them a - 10 satars------------
Comment
Show

Greyhound Staff Review

Greyhound
#969184
Driver very rude an is swirving all over the rd. Early this yesterday my wife was on bus that broke down 6 miles from bus station an say on side of rd for 7 horses an still to today have not received fefune that was promised
Comment
Show

Greyhound To Dallas Review

Greyhound
#969175
On bus now and driver is swerving all over the rd an gas bus so Hot you can breath .. .plus last yesterday wife was on bus that broke down 6 miles from bus station an was stuck on side of rd for 7hrs an still to this day never receive the refund that was promised
Comment
Show
4th December, Sunday, 5:30 AM, San Antonio, To Houston. The worst and most rude behavior which a driver can do to passengers. Greyhound should really consider what kind of drivers its hiring. The female driver was rude and strict on every step. While the bus was almost...
Read more
1.0
I didn't like
  • Rude driver 4th dec sun 5 30 am san antonio to houston
  • Employees with attitude
#966878
called to make round trip reservations for my daughter and I. after paying for the tickets I realized the ticket person made them for the wrong dates. found that out when I opened my on line email. should have known there would be a mess up due to ticket person didn't...
Read more
#965088
Poorly organized departures at Port Authority bus terminals by rude, low skills, union protected drivers who do not honor boarding number/ seat number or show any respect to their passengers. The buses labeled "Free Wi-Fi, Power outlets" neither was present. This...
Read more
2.4
#960887
Soo I ordered my ticket online the night before my trip, I have a plane ticket that leaves 3pm the evening after. I thought my ticket was for 10am; something told me to check it again. So 730 I check to see that the departure from ft pierce was at 820 so instantly get...
Read more
1.3
#960110
Greyhound driver number6244 left me in birmingham gave me 5 minutes to get my ticket or she said she was gonna leave me here.and the girl ahead of me at the ticket machinecouldnt even print out a her ticket.so iam sitting here wondering how come she didnt get left?...
Read more
5.0
#954071
I am writing to make a huge complaint against greyhound for the troubles of me receiving my travel voucher. I purchased my tickets back in May 2016 confirmation number 89193553. I mailed in my tickets in June 2016 and still as of yet received my travel voucher. I am...
Read more
1.0
I didn't like
  • Greyhound
  • Customer service
#951676
So for the first time in my life, I was moving out of state, from California to Colorado. Specifically Anaheim to Greeley. However I had not even got on the bus when problems began to arise. My bus driver was over an hour late, I was supposed to leave at 7:30, we did...
Read more
1.5
#951201