filters
state:
Show
city:
Show
category:
Show
product:
Show
Greyhound is the worst run company that I have ever had to deal with. I booked online a ticket on a Friday evening to travel from Grand Junction, CO to Denver, CO.the next day. On Saturday I took my e-mail confirmation to the counter with me to check in and get my...
Read more
1.7
I didn't like
  • Poor service
  • I did not like
  • Anything whatsoever
#930349
Reply to reviews
Holy smokes! Worst place of business in the world. Greyhound's bus driver prevented us from collecting our bags, smacked my girlfriend in the head and close the door on her leaving bruises...this was in early august. We obviously filed a complaint immediately after and...
Read more
I bought the ticket but realized I would not need it, so I tried to get refund. First of all, their refund system is so annoying. I thought I could get refund online or phone call, but they asked me to mail it to Dallas office, and the person on the phone was so...
Read more
#925383
Reply to reviews

Greyhound Baggage Policy Review

Greyhound
#952295
1.0
They took my suitcase and it was drivers fault it wasn't tagged! I want my suitcase!
Comment Be first to start a discussion
Show

Short Review for October 01, 2016, Pc_bad_quality

Greyhound
#928820
1.0
I dont know if the owner Greyhound is still alive, if i get him i will beat the *** of him. You *** *** keep *** your *** wifes. Dont open your eyes on what is happening to your baby *** company. Worst service ever in this entire universe. *** ***.
Comment Be first to start a discussion
Show

Greyhound Vehicle Driver Review

Greyhound
#927192
3.5
Today their bus from San Fernando to SFO scheduled to leave at 6:20 arrived almost 3 hours late but no information provided by the greyhound. Also when we got at the bus station at San Fernando valley, the driver of bus # 86520 was so rude. I stepped into the bus to asked her if this was the right bus but she rudely said " get off the bus".
Comment Be first to start a discussion
Show

Greyhound Customer Care Review

Greyhound
#923977
TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
Comment Be first to start a discussion
Show
Because of a mishap with the train my daughter is getting into Grand Central 15 minutes before her bus. She must pick up her ticket before being able to board the bus. By doing so, she will probably miss the bus. Greyhound will make her pay 20 bucks to reschedule if...
Read more
Anonymous
Anonymous

The root cause of the problem was a mishap with the train. Why are you bashing Greyhound? You are speculating as to what Greyhound would do before it happens. What really did ...

I didn't like
  • Greyhound
  • Bad service
#924427
Reply to reviews
REFUND?...........Dont ever expect one to come your way! The department has no idea what to do and I believed they have this endless loop so you NEVER want to get the refund. They have records of my calls and when I take the time to print and send off my unused ticket...
Read more
1.0
#922347
Reply to reviews
I shipped an automobile sunroof assembly from Augusta Ga to New York with an estimated travel time of 3 days. The package never made it to New York and I have been fighting Greyhound for over 5 months now. Each time I get someone, which is hard to do, they want some...
Read more
1.1
I didn't like
  • Customer service
#920397
Reply to reviews
It is 10pm and my husband is in Topeka, KS waiting for a bus to Denver that should have arrived to pick him up at 2pm! He needs to show up for a job in Denver and we are sure now that he will lose this job! How can someone run a business in this manner? In addition...
Read more
1.0
#917675
Reply to reviews
greyhound bus lines have broken the company to other subsidiaries so you have problems fighting them on complaints and the only people you can talk to from there is customer service which is a joke.I went to Toronto and on the way back the bus left 20minutes late and...
Read more
1.1
#911597
Reply to reviews
Took Greyhound bus from Washington DC Union station to Philadelphia. Waiting on line was confusing as the line (C) included 2 busses. We were not notified about this until the boarding started. Told to board the wrong bus and then were told to turn back. The staff was...
Read more
2.8
#910632
Reply to reviews
On august 18 ,2016i bought a ticket for my son from moegantown to boston copley station,wish the bus did not get on time at 5:15ans pick up my son ,at 7:20 pm when my son got to baltimore town ,the bus driver first of all didnt help my son takw out the ticket whenva...
Read more
2.7
#907324
Reply to reviews