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Greyhound bus 1:00p on Sunday July 8, 2018 from Ithaca, NY to NYC: starting with two obnoxious and unhelpful counter women at the Ithaca bus station. Then the bus: shabby, unclean, elect outlets did not work, a/c was harsh, two metal rings at the bottom of my seat...
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Anonymous
GreyhoundDogsRunFast

You talk about Greyhound being "Slow and Shabby" like it is something unusual, out of the ordinary. What you describe is typical of all Greyhound Buses.

1.6
I didn't like
  • Shabby bus and the worst customer service
#1300525
THE STAFF AT GREYHOUND IS RUDE, DIFFICULT, and UNPROFESSIONAL AND ALMOST IMPOSSIBLE TO REACH. Larry at the Houston Terminal hung up on me and refused to give me his manager's information. I wanted to place a complaint because my mom took a bus from San Antonio to...
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Anonymous
someone

Greyhound tickets cost ten times what they should cost. Highway Robbery!

#1299100
My purse fell out in the overhead compartment on the bus
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Anonymous
aintgoingtoyostonomodollarjoe

my mama said that back in the 1950's when she would ride the bus that she used to climb up into the overhead bins and sleep up there. she said that she went inside the termina...

4.0
#1298879
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Greyhound - The worst bus schedule in the world an information giving by

5hiurs for a bus , I started at 545 an didn’t get a bus until noon because they had us running back an fourth, I could have taking the 915 had the girl not told us to go to Cesar for the 940 which never show up , just horrible I rather take bolt to Philadelphia an catch the train , plus there is always fighting an fussing in the line, just horrible all the way around
#1298497
Bed to talk to someone
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Anonymous
JOJO

Bed to talk to someone. What does that mean???

Anonymous
Shoo

Once when I was riding the Greyhound Bus, we were stopped in Tucson and some church lady came aboard the bus and handed each one of us a paper sack lunch with a sandwich, a li...

#1298293
The bus was five hours late an I could have been on the 925 Have your employee told us no bus would becoming to bally’s An go to Caesar’s which no bus was coming to Caesar so we had to go back to Bally, now I know *** happens but this was ridiculous an there’s always...
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Anonymous
DumpsterDiversWorkHardFOaDolla

One good thing about riding Greyhound is that it teaches you alot about Geography. You learn about all kinds of little hick towns that you otherwise would have gone an entire ...

#1298287
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Greyhound in Sacramento, California - My baggage was lost filed a claim

Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1296399
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Greyhound - Worst experience ever

My Dad travelled with greyhound from Toronto to Pittsburgh. First of all the driver left him at the next greyhound station and his bags never made it to his final destination. It took 5 days to get his bag back. Never got his other bags back. With over a million phone calls and visits to the greyhound station. Experiences with very rude personnel. I would never recommend greyhound to anyone ever. Take megabus if you can. Very poor customer service with greyhound.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1296350
Riding the Greyhound Bus is such an unpleasant experience that you should be refunded Double Your Back for the purchase price of your ticket. They pack you into their filthy buses like sardines, they keep stopping at every lick hick town along the way, they rip you off...
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I liked
  • Church people who gave us free sack luches in tucson
  • That god answered my prayers kept me from dying on bus
  • Cute picture of the greyhound on their logo
I didn't like
  • All of the 45 minute mcdonalds meal stops
  • Disgusting smell of the buses
  • Catching headlice from the filthy seats
#1296146

It's way too HOT on this bus.. I have been a passenger many times on Greyhound and never experienced anything like this. The other passengers are hot and shiny faces.The driver was notified and he said AC is on ... HIGH AS IT WILL GO.. THIS IS BAD BUSINESS. . I FEEL...
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Anonymous
ConcernedCitizen18

Once when I was riding the Greyhound Bus from Chicago to Cleveland the bus driver announced that we had the notoriety of being the last people who were ever going to be riding...

1.4
#1295604