Latest review first
purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops. the ride from texas to oklahoma had no a/c. the ride back had a...Read more
Worst drivers ever, jacked up prison guard attitudes, liars, cheats and thieves. Need to be SHUT DOWN PERMANENTLY. FAULTY BUSES, HORRIFYING AND FINAL TRIP WITH THIS CRIMINALISTIC SO CALLED COMPANY. DISGUSTING, RUDE TO ELDERLY, STRAIGHT UP WRONG! NASTY BUSSES, DANGEROUS...Read more
I HAD NOT RIDEN A GREYHOUND FOR 30 YEARS, NEEDLESS TO SAY TECHNOLOGY HAS NOT LAGGED BEHIND. THERE IS A NEW MENACE ON OUR HIGHWAYS, CELL PHONES AND THE NEED FOR MANY TO DRIVE AND HANDLE THEIR CELL PHONES SIMULTANEOUSLY !! I, FOR ONE, TAKE EXCEPTION. SCIENTIFICALLY, THE...Read more
I didn't like
- Driver navigating cell phone while driving
On August 24th 2018, a Greyhound round trip ticket was purchased (physically, in person at the Detroit station) for transportation to St. Louis, MO. It was made clear to the ticket agent that the passenger in question, was to be at a funeral in St. Louis, MO at 12:00...Read more
Greyhound Lines Inc Mr Dave LeachCEO Emaildave.firstname.lastname@example.org Telephone214-849-8000 Websitehttps://www.greyhound.com Postal Address15110 N Dallas Pkwy Ste 600, Dallas, TX, 75248 When you try to call specific station, they don't answer and you end up talking to rep...Read more
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...Read more
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...Read more
Worst travel experience of my life. Delayed 12 hours, no AC, flat tire in the middle of the night, and abandoned by the “rescue” bus because my driver was rude to them. WiFi sucks, terrible food in the extremely dirty stations. The attendants were also rude and grumpy,...Read more
Left me and my 2 year is of daughter in Maryland because the 2 seats i purchased were not next to each other and the bus driver couldn’t even ask people to move around so i could get on now I’m steanded in a foreign city with no hotel or no money! And customer service...Read more
Lost my luggage. Bus late. Discriminated against. I am disable and did not get priority rights. I was not assisted off and on the bus properly. I was treated very rudely in Nashville, Tennessee at baggage check-in by the ticket agent. Very unclean buses and terminal...Read more
I didn't like
- Poor refund policy
- I dont like it
- Unpleasant smell of the greyhound buses
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