Greyhound
Reviews and Complaints
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Verified ReviewerTook 63 dollars off my debt card for no reason
- Like to take money off of debt card without your consent
Preferred solution: Full refund
User's recommendation: Don't purchase a online ticket
Ticket
- Poor customer service when you finally get a number to call
Preferred solution: Let the company propose a solution
About my suitcase
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Fort Wayne, IndianaRéclamation
User's recommendation: Charlotte y Williamsport
Terrible service.drivers r horrible to passengers. Rude, picked arguments,swearing! Buses breaking down.
User's recommendation: Don't use greyhound
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaHarassment from driver
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasNecesito el reembolso de mis pasajes por favor
- No me han respondido a mi pedido
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Munich, BavariaLast Minute Cancelation, no Help with alternatives, missed flight
Preferred solution: The price for the new flight
User's recommendation: Do not book here if you need to ve somewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Louisville, OhioWill not refund ticket
User's recommendation: Do not use Greyhound. Travel by airplane, train or other means.
Why your bus always late do you value your customers?
Wrong bus
User's recommendation: DO NOT travel greyhound!!!!
Waiting for hours for the bus at park station to Richards
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Port Washington, New YorkNo response
They are not professional trained
Customer service printed my ticket out after I gave her receipt from Walmart she only gave me the return part so when approach the driver he was rude mam where you going because people were boarding he said this a returning ticket I said Sir I just received this from customer service well you need go back and deal with them that wasnt professional of him because he treated me like Im crazy or trying to get a free ride Im 63 retired and sick not broke so I struggle back with all my bags he could have went with me its his bus so long story short I was left at Atlanta station and had to Pat out of pocket to get to my destination trying to catch the bus at the Macon stop I was 15?minutes behind the bus call Maco greyhound pleaded with them to hold the bus they said no so when I got to Macon I had to pay a rider to take me to Albany returned on Friday then the was late but I waited no problem so why its okay for them to be late no apologies and I pleaded to wait 15 minutes on me in which I should not have been left in the first place the employees their looks like trash the place looks like a dump in Atlanta sure a disgrace I w retired and planed to travel by Greyhound but this problem have me reconsider this plan .Need to clean house in Atlanta and request a hearing and a refund after Im contacted Patricia Newell 404-731-****-cell contact number
Preferred solution: Full refund
Missed bus & dont want to lose money spent on ticket
User's recommendation: Be careful
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