Latest review first
I needed to get my sisters home,so i called greyhound and asked to buy two adult tickets from florida to michigan,no problem with taking my money gave me a comfrimation # one sister left as planed,[my other sister hade to wait a week]she tryed to come home and...Read more
bought a ticke from greyhound from Flint Mi to Batesville Ms, with one layover in Chicago and one in Memphis. Left Flint arrived in Chicago approximately 4 hr. layover and waited for bus to Memphis which arrive on time at 6 pm. Got in line for bus to Memphis almost...Read more
I bought a ticket from Pittsburgh PA to Wilmington DE. On the ticket, depart at 5:00 am and arrive at 11:50 am. Actually, departed at 7:20 am and arrived at 5:10 pm. Greyhound never follows its schedule? For the minimum words of 100: I bought a ticket from...Read more
Greyhound in Los Angeles, California - Racists not giving refunds
I witnessed 2 different people who missed their connecting bus bc of their bus being late and the (black) customer service reps/security would not do anything to help them. it was sickening to watch! When anyone would go to the counter to ask questions they just acted so *** and didnt offer any assistance AT ALL...and it was interesting to see the security guards acting as csr's at times. my whole experience there was sickening. they keep the buses packed, and these men are bragging about how easy it is to transport drugs through there. never again. id rather *** WALK
Racist *** running greyhound
traveled from LA to vegas and was COMPLETELY DISGUTED with the customer service and bus drivers and then the *** i sat next to that kept moaning then put his hand on my lap. he was completely insane, i would doze off and he started talking loud on his cell phone, but you could tell he was just actually talking to hiimself. when this woman got out of her seat i moved into her chair and he started making comments like "im seating here, noone can sit with me". completely insane.and he was bragging about how much money from dealing and how they never checked his bags on the bbus.he had and the way he was holding onto that bag he was carrying im sure he had drugs in it. the bus driver was on some moronic bus driver power trip yelling at the passengers about how you couldnt talk on your phone (and whenever the blacks were yelling on their phones he never said anything), he yelled at me twice for standing up before he parked. whatever he needed to do to feel like a man. the people that work there (all black) were rude and angry the entire time.it was a disgusting experience altogether. im never putting myself through that *** again.
Greyhound is the worst travel service ever. I normally catch the train but it was sold out. Catching the bus is normally my last resort right after walking. On my way from memphis to new orleans for my college spring break, greyhound over booked the bus and 3 old men...Read more
Last night on 3/07/2011, I ordered a online ticket to travel to Oakland,ca from Sacramento. My bus was to leave at 8:15pm so I arrived at the bus station at 7:30pm. The ticket counter was dark and no one was working. A security gaurd told me that the rep had just went to lunch and would be gone for 30min. About 2min later I seen a lady behind the counter walking around and then sat down. I walked over to ask her about how to get a ticket when there is no one working and she responded with " I'm on my lunch" I asked if there is anyone that I could talk to and then she said "What part of I'm on my lunch that you don't understand" so I was so upset that I threw my food in the garbage can and walked out the door. When I came back 5min later, another person that was behind the counter said that I can go around to the shipping side and they will print out a ticket for me. They have horribel customer service in my opinion !!!
I bought a ticked online, knowing that they are non-refundable. My trip was canceled due to a snow storm. At the station, they told me that I could leave and use the tickets later without a problem. Now they are telling me that online tickets have to be used only...Read more
On February 26th I purchased a ticket for Mt. Laurel, NJ from NYC Port Authority. The ticket agent directed me to gate 83. Gate 83 had a sign posted for Boston and Connecticut, not Mt. Laurel. The other option given by the ticket agent was gate 82. No signs at gate...Read more
I ordered my bus tickets from Fort Leonard Wood, MO to St Louis Airport and on the day of, the bus was cancelled. I was not given any notice of this. There was no signage on the door stating this fact, so myself and 2 other passengers sat in front of the terminal...Read more
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