Latest review first
So I was supposed to go college visiting today and then I walk up to the counter to get my ticket. I needed a reference number which was completely ***, why cant they just ask for an id and credit card to make sure I'm the one who bought it online. anyways after 20...Read more
Before this incident, my experiences with Greyhound were not very notable. The buses were old and dirty, the drivers were somewhat brusque and the other passengers were not exactly the classiest folks in the world. But it got me from point A to point B at little...Read more
I traveled from Ny. to Tx. for my fathers funeral on greyhound coach and was treated poorly by staff. After I filed a complaint the next driver took myself and another off the bus to give us a warning as if we were terrorists. On the return trtip I filed another...Read more
greyhound bus lines was pd bus fare in advance to get my kids from flint michigan at 3:45pm on oct27 to arrive in atlanta georgia at approximately 10:10am on thursday oct 28 so they could go to his brothers graduation ceremony they charged me an extra 18 dollars...Read more
I bought my son a ticket i made it non refundable so he could not return it he missed his 1 st bus so i called they said when he left he could change ticket for a 15.00 dollar fee when he leaves so a couple days later my son was gonna leave on the last bus leaving...Read more
Im sitting here its 11pm waiting for my girl to arrive from laredo she got a ticket for a grayhound bus that suppose to depart at 2pm but they cancel and said she need to take the one at 7pm she went back at that time and they did again now she is taking another bus...Read more
miles standish im from colorado springs colorado.I went from co. spgs. Co. to Jacksonville No. Carolina to see my 5 grandchildren an my first daughter. I had not been on a Greyhound bus seance I got out of veitnam in 1973 ,now Ill never ride one again.I just retiered...Read more
I traveled on greyhound 8/2010 and the service was the worst. I wrote an email to the refunds department immediately. I did not hear from them unitl 2 wks ago. They stated that I would receive a refund, however, I called the number provided and you can never get...Read more
Greyhound in Sault Sainte Marie, Ontario - If your young, you must be a violent drunk.
I will never travel again aboard a Greyhound bus. Known for catering to all walks of life, even the lowly drunk is safe to travel on greyhound. Except if you are young and wearing a sideway baseball cap. While boarding the bus in Sault Ste Marie ONT, I was asked by the already agitated bus driver whether I had been drinking. After politely informing him I had consumed 1 beer more than an hour prior, (to help me fall asleep) he told me that me and my travel mates were not allowed on the bus. Even as we spoke two other HIGHLY intoxicated passengers exited the bus to smoke, and quickly re-entered the bus. Because of this we were forced to stay in town for a furthur 12 hours, our scheduled work in the next city was cut short. When asked why we were being treated this way, the bus driver told me, again aggressively that he "Can do what he wants". So again, if your homeless and drunk you can travel, but if you happen to wear a hat that insults the driver then you dont count. Thanks greyhound, now im just another passenger that will only spread bad words about your failing company.
Greyhound in Calgary, Alberta - Thieves among other things...
I have had NOTHING but aweful experiences with greyhound. I was harassed by security accusing me of being on drugs because I was shaking slightly due to drinking large amounts of coffee and the fact that i had raced to the station and almost missed my bus. A friend of mine once fell asleep on her bus and missed her stop. when she asked the driver what she should do, his answer was to stop immediately and kick her off in the POURING rain under an overpass. Buying tickets online with them is a real treat. I attempted to purchase a ticket online for a trip i was taking however once i completed everything, I was given a message saying my transaction didn't go through because "blah blah blah our website SUCKS" so i did it over the phone. when i returned from my trip I looked at my visa bill and had been charged for my ticket (80$) but there was also another charge from greyhound for 75$. A MONTH it took of calling greyhound customer service every two days being told to call back until finally they told me that transaction didn't exist. called my bank, they give me reference numbers for the transactions to give them to track. i call greyhound, attempt to give them the reference numbers and "NOPE THAT TRANSACTION NEVER HAPPENED DOESN'T MATTER THAT YOU HAVE REFERENCE NUMBERS IT NEVER HAPPENED". so i called my bank back, they informed me this happens ALOT with greyhound and had to put them under investigation and essentially force them to give me my money back. I had another issue with them yesterday that involves me wasting 200$ but that was partially my fault, however I feel they did an extremely poor job of assisting me with the problem. In summary, greyhound sucks, i'm offically boycotting them and will gladly walk or take a plane over using their services any day.
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