Latest review first
Greyhound bus left my three children at the custom in canada more than 3-hours
My name is Adama Bah living a 2000 Davidson Avenue Apt 3B Bronx, NY 10453.On friday August,5 i both three ticket for my children from NEW-YORK, to Canada but the bus Driver left my children at the custom office in canada for three to Four hours. My children was traumatize by his act.They was crying, scare. It was 7 years boys, 15, and 14. How he can forget 3 passenger it is no right, not acceptable. I am very pissed.I Willie need an explanation, why the driver left my kids. i was call by custom.
Greyhound in Reston, Virginia - Bought a bus ticket asked 3 times to make sure ticket was refundable,and told it was ,but it wasent
i bought a bust ticket to help a friend get from portland to grand junction,i told the ticket agent i wanted the ticket to be refundable just incase it wasent used,i asked 3 times before i paid for the ticket and was told it was refundable buy purchasure ,me,when friend did not use it i tryed to get a refund and they told me it was not refundable and there was nothing i can do,i am disabled,an i am pissed,greyhound treats there customers like gold till they get there money after that your nothing to them,the ticket # i purchased is 77747412 is there anyone who can help ,my email is email@example.com thank you.
You would think that a company that has been in buisness for so long would have a pretty good grip on how things work!! Not these guys,, toledo ohio jefferson st terminal [arron] ,,very rude, threatening, no co-operation,, not a clue on how there own system works,,...
Greyhound's customer service sucks
I bought an adult ticket from Greyhound when I couldn't find my student card. I eventually found the student card in my purse and the agent at the ticket booth told me when I found my student card that I could refund the adult ticket if I purchased a student ticket. This was a LIE. Greyhound is telling me that the ticket is non-refundable. What's worse is that to use the ticket I have to pay an additional $15 which is the same price as the student ticket. I'm never using Greyhound again, all you get on the phone with them is illiterate slow customer service reps.
Greyhound Business Practices?
To whom it may concern, We purchased tickets from Greyhound Canada (Calgary) on June 27, 2010 for a return trip to Creston, B.C. which we intended to make on July 23, 2010 (as indicated on the tickets themselves). Because my wife Patty had to undergo emergency surgery on her left carotid artery (Peter Lougheed), we called Greyhound and inquired about a refund at that time but were informed that the tickets were good for one year from the date on the tickets. We therefore decided to hold off until this year before using the tickets. Patty had to unfortunately undergo surgery on her right carotid artery in June this year so we decided to await until this Saturday (july 23, 2011) prior to using these aforementioned tickets. When Patty called the local Greyhound offices yesterday, she was informed that the tickets were no longer valid as they had to be used within one year of the date of purchase (i.e., not within one year of the date on the tickets themselves, as we had been informed last year). As we cannot afford an additional $234.14 for replacement Greyhound tickets and, according to telephone conversations we had with the local Greyhound offices, it appears we cannot obtain refund of the initial purchase price (i.e., our initial outlay of $117.07/ticket), we should greatly appreciate your intervention in this case to obtain a just resolution to these claims. Thank you very much, beforehand, for your intervention in this request. Yours truly, Brian Bradley Phone: (403) 455 - 9353
Greyhound in The Pas, Manitoba - Injured my wrists
on july 06/11 i was coming from winnipeg on the greyhound bus. Along the way the bus driver slammed on his brakes to a dead stop. i have soe wrist from that day and i am going to a fracture clinic on july 19. Tjhis will cause me a few problems because my job requies me to use my hands and i am right handed. It is very painful and i'm not sure if they will heal for at least 3 months. i make 2000.00 bi-weekly. In cas i have another problems i will let you know. ( 204)9472-3860 Kathleen Delia Erickson Box156 Cranberry Portage, Mb R0B0H0
Greyhound - On july 09/11, i was coming frm wiinipeg to the pas, the bus broke to a dead stop to miss a horsr.
i was on the bus july 6/11 coming frm winnipeg to the pas. The bus driver suddenly bracked very hard and we all flying. I must have tried to brace myself and hurt both my wrists. one of wrists is possible fractured. I am going to a fracture clininc on the 19th in the pas, mb. I am afraid the driver did not stop to see if people were okay If i do have a fracture, I will be putting a claim in, because this my working hand i use for my job. I would like some information on how to proceed with this. Please contact me at( 204)472-3860 or firstname.lastname@example.org There were other people on that bus.
IVE BEEN WAITING FOR MY PACKAGE THAT WAS SENT FROM LAS VEGAS NEVADA TO SANTA MARIA CA, SOME HOW IT GOT SENT TO SANTA ROSA CA..IVE CALLED LAS VEGAS AND NO ANSWER..IVE CALLED SANTA ROSA AND THEY ARE RUDE AND LAZY..THEY HAVENT SENT MY PACKAGE..THEY RARELLY ANSWER THE...
Greyhound, are you kidding me?!
ive been waiting for my bike for over a month and a half now, and have been spam-calling greyhound all week to get no *** response whatsoever. heres the story: on may 11th, i traveled from charlotte, nc, to milwaukee, wi, and had a bike shipped with me. by the time i got to milwaukee 24 hours after getting on the bus in charlotte, my bike was nowhere to be found. turned out it was still a few states behind, according to the person i spoke to, so i gave him my then-cell number and he cheerfully told me id get a call when it arrived. 3 weeks later, on my new phone, i call them because i had yet to recieve a phone call. after a long, boring wait, i finally speak to a guy who tells me my bike is there and i can come get it whenever i want. i dont go there that day, because my fiancee had to work, nor do i go the next day, because of *** weather. two days after i call, he and i decide to go and pick it up, only to find that the day before, the crappy-weather day, it was shipped out to dallas, where they send all things that havent been claimed yet. problem is, theyre supposed to wait 3-4 weeks after the item arrives. in the case of my bike, they waited 2 weeks. after a week and a half of TRYING to understand what the *** is going on in dallas (their representatives hardly speak any *** english), i finally convince a hispanic gent to send my bike back to milwaukee. 2 weeks ago i filed a claim for it, and have been calling onver and over and *** over again since, left 3 messages, and have come under the suspicion that those bastards may have actually had the gall to BLOCK my phone number, considering every time ive called today, i always get a *** busy signal, but when i called on my fiancees phone, there was no busy signal. at that, greyhound, you may go *** yourselves. i can assure you i will never be using the greyhound again and insist to anyone who plans to travel out of state, if its an option, try driving instead. i see no reason why greyhound should profit from such *** customer service, and i assure you they will hear from me over and over and over and over and over again until i get my godd*mn bike.
My husband and I were travelling via Greyhound yesterday (Fri June 26th) from New York to Toronto. At the Buffalo terminal, we were notified that 'some how' our luggage was lost/misplaced/stolen! That is understandable. What is retarded and absolutely unacceptable is...
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