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Greyhound is in the dark ages

At the end of June, my wife and I departed from British Columbia on a cross-country motorcycle trip. Before we left, we shipped a backpack and a suitcase ahead of us to Sherbrooke, Quebec. The backpack arrived, the suitcase did not. Both were obviously part of the same shipment. We saw the tags tied onto both. We have had no luck getting any answers. When the individual stations were faxed by the original terminal, only a couple bothered to write back. We were told that they cannot track anything, despite the fact we were given a waybill number with the understanding they could. Despite numerous promises, nobody has called us back. Today, we were told that our lost baggage claim will not be processed for 60 days. Unbelievable!! It is the first shipping company I have dealt with that cannot tell you in minutes the last known location of a shipment. We want our suitcase back, not the $100 we will probably get, by the sounds of it. Get out of the dark ages, Greyhound!
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Author
Location
Charlottetown, Prince Edward Island
Review #130378 is a subjective opinion of poster.
1 comment
We bought a ticket from mesa to kingman az for our 13 year old son to meet his grandma in kingman. We, along with other passengers sat in mesa waiting for the bus to phoenix that was due to arrive at 10:55am, at about 11:10am, i asked the *** lady who was working, when...
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Anonymous
#335631

we tried to get my neices dad here for her mothers funrel we did not see where u had to have a credit card if u bought ticket on line for someone else and it had to be in tha...

Author
Location
Chandler, Arizona
Review #129187 is a subjective opinion of poster.
4 comments
Driver Ms. Simmons she talked continuously and loud with passengers even through a thunderstorm She talked long and loud about personal problems. Enough! I, an 81 year old woman, quietly asked her “to please lower her voice so i could rest..”, Later, she...
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Anonymous
#198456

*** it\'s dirt bags like that guy that work for greyhound learn some manners ***

Author
Location
Burton, Michigan
Loss
$88
Review #125686 is a subjective opinion of poster.
4 comments
After lost luggage, a stolen wallet, and a horrible 4 day experience with Greyhound, including a week of frustrating phone calls, emails, and such with Greyhound, I'm putting together a Call To Action against Greyhound. Please read below for more information:...
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Anonymous
#520121

Thank you so much for the info on who the CEO is. I have been looking for that for some time now. Because he is getting a letter from me and soon.

Author
Location
Englewood, Colorado
Loss
$1
Review #121588 is a subjective opinion of poster.
1 comment
August 2007 I left Montreal to move to Vancouver city of Canada. The purpose of this trip was establishing my Photography Exhibition and Gallery. I took a plane and my goods went through Greyhound Courier express. They gave me the above way bill no. and they said I...
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Anonymous
#15493

Speak *** English!

Author
Location
Burnaby, British Columbia
Loss
$8000
Review #117551 is a subjective opinion of poster.
8 comments
Twenty years ago, i enjoyed riding Greyhound. Bus drivers for the most part were pleasant and some even took a microphone while driving and entertained passengers with stories or gave a review of where we were headed and what we would see. i recently took a trip across...
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Anonymous
#357749

estoy buscando trabajo tengo 20 a~os de esperienza como chofer y soy bilingue tel.787-414-3572

Author
Location
Springfield, Missouri
Review #117369 is a subjective opinion of poster.
2 comments
I am outraged with greyhound. I have been a loyal customer of greyhound for thirteen years,. On friday march 1, 2008 Iwas scheduled to go to Eaton pa. My bus arrived an hour late and it took 5 hours to get there. something about a new driver. Well I got back on...
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Anonymous
#197930

dude *** greyhounds toilet water have a nice day

Author
Location
Capitol Heights, Maryland
Loss
$650
Review #115458 is a subjective opinion of poster.
14 comments
My friend was coming from Denver, CO to kansas for a 1 week visit. Everything went fine when he boarded the bus for Kansas. The day he was supposed to leave, we go to the bus station, and the bus never shows up. We were told by a greyhound representative that we...
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Anonymous
#1435706

Hey Greydog here... man I wish that driver could have gotten your bags off even faster than that! We should have a sit down with that driver-driver shouldn’t have even put you...

Author
Location
Kansas City, Missouri
Loss
$2000
Review #113894 is a subjective opinion of poster.