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1 comment

Greyhound mesa az

We bought a ticket from mesa to kingman az for our 13 year old son to meet his grandma in kingman. We, along with other passengers sat in mesa waiting for the bus to phoenix that was due to arrive at 10:55am, at about 11:10am, i asked the *** lady who was working, when the bus would be here?, she said it was running late so a shuttle would be taking everyone to phoenix. At 11:45am, i asked again, when would the bus or shuttle be here, she said soon. The shuttle arrived at 11:55am and i mentioned that the bus from phoenix was scheduled to leave at 12:01pm and she told me and everyone else that was expected to get on the 12:01pm bus that not to worry, the bus would be waiting for them. I sent my son on this shuttle, provided by greyhound and he was on his way. About 45 minutes later i get a call from my son, he said, there was no bus in phoenix waiting for them and they told him the next bus would be at 9pm and he would have to wait. Thank god, i wasnt far and was able to go and get him. Greyhound would not refund our money and we are out 75 dollars.
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Author
Location
Chandler, Arizona
Review #129187 is a subjective opinion of poster.
4 comments
Driver Ms. Simmons she talked continuously and loud with passengers even through a thunderstorm She talked long and loud about personal problems. Enough! I, an 81 year old woman, quietly asked her “to please lower her voice so i could rest..”, Later, she...
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Anonymous
#198456

*** it\'s dirt bags like that guy that work for greyhound learn some manners ***

Author
Location
Burton, Michigan
Loss
$88
Review #125686 is a subjective opinion of poster.
4 comments

"Leave the driving to us, Greyhound. DON'T!" It's time WE drove Greyhound to action.

After lost luggage, a stolen wallet, and a horrible 4 day experience with Greyhound, including a week of frustrating phone calls, emails, and such with Greyhound, I'm putting together a Call To Action against Greyhound. Please read below for more information: It's time Greyhound was held accountable, so I'm putting this action together to get everyone who has ever had trouble with Greyhound's bus system to call and complain about their operating procedures, lack of customer service, amount of lost baggage, and anything else you can think of that you, or anyone you may know, want to address with Greyhound Lines, Inc. Action Dates: June 23 through 27, 2008 Action Time: 8:00 am to 5:00 pm Central Standard Time (so adjust the times for your time zone.) I believe if you can post this information in your Blog, on Message Boards, on Forums, or email it to your friends. If everyone then calls, sends letters, creates picket lines outside your local Greyhound station, faxes Greyhound and Laidlaw on June 23 through the 27th, perhaps they will understand just how unhappy everyone is with their bus service. Also, please consider finding and taking another bus service. If you know of a bus service, please list it so others can learn about them. I've listed one below, after all the other information. Unpublished location of Greyhound's Corporate Offices: Greyhound Lines, Inc. Criag Lentzsch, CEO 15110 Dallas Pkwy Dallas, TX 75248-4635 U.S.A. Do NOT call the listed phone numbers for Greyhound (214-849-8218 is given but only reaches a voice system and it's almost impossible to reach a live person on the 800-231-2222 official Greyhound number.), instead reach a live person by calling any of these unpublished numbers: Operator with Executive Office: 214-849-8219 Bryan: 214-849-8217 Ursala: 214-849-8215 Safety Dept: 214-849-8214 Claudette: 214-849-8213 Jennell: 214-849-8211 These are the numbers that I was able to reach people, however, you can try to reach other live people by dialing 214-849-82XX (put any number in for the XX) The Parent Company (the company that owns Greyhound) for Greyhound is: Laidlaw Inc. 55 Shulman Boulevard, Suite 400 Naperville, IL 60563 U.S.A. Phone: 630-848-3000 Fax: 630-579-6438 Other Bus Services: Trailways services some areas, so please see this website to see if they service the areas you are traveling: http://www.trailways.com/schedules.asp Another great website to find bus services: http://www.apta.com/links/transit_by_mode/bus.cfm
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Author
Location
Englewood, Colorado
Loss
$1
Review #121588 is a subjective opinion of poster.
1 comment

Greyhound lost my living and working goods

August 2007 I left Montreal to move to Vancouver city of Canada. The purpose of this trip was establishing my Photography Exhibition and Gallery. I took a plane and my goods went through Greyhound Courier express. They gave me the above way bill no. and they said I will be able to pickup items next month(sep 2008). This customer care communications took long time until Nov 2008 they declared officially the goods are lost and I can write an official claim. At the moment I made a claim and asked them to help me to find my lost luggages. They asked me to fax the claim files to Alberta, Customer care office of Greyhound in Canada then from there they will forward the request to HQ in USA. That was odd, this big company has not separated responsible management in Canada. It was a simple shipment from Montreal to Vancouver.(Ref. waybill no.) No money can recover the damage I’ve seen by loosing the film negatives which I took during past 20 years and also my reputation in art community. At the end of story in January 2008 , They offered me 100.00$ compensation which is not even the price of any case alone with out the inner items. The shipment costs 170.00$.The weight was around 100 pounds. They want embarrassing me , it is clear , but is this their policy , every body must buy the insurance for the items they want ship, if it is why they don’t declare it at the beginning.
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Author
Location
Burnaby, British Columbia
Loss
$8000
Review #117551 is a subjective opinion of poster.
8 comments
Twenty years ago, i enjoyed riding Greyhound. Bus drivers for the most part were pleasant and some even took a microphone while driving and entertained passengers with stories or gave a review of where we were headed and what we would see. i recently took a trip across...
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Anonymous
#357749

estoy buscando trabajo tengo 20 a~os de esperienza como chofer y soy bilingue tel.787-414-3572

Author
Location
Springfield, Missouri
Review #117369 is a subjective opinion of poster.
2 comments
I am outraged with greyhound. I have been a loyal customer of greyhound for thirteen years,. On friday march 1, 2008 Iwas scheduled to go to Eaton pa. My bus arrived an hour late and it took 5 hours to get there. something about a new driver. Well I got back on...
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Anonymous
#197930

dude *** greyhounds toilet water have a nice day

Author
Location
Capitol Heights, Maryland
Loss
$650
Review #115458 is a subjective opinion of poster.
14 comments
My friend was coming from Denver, CO to kansas for a 1 week visit. Everything went fine when he boarded the bus for Kansas. The day he was supposed to leave, we go to the bus station, and the bus never shows up. We were told by a greyhound representative that we...
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Anonymous
#1435706

Hey Greydog here... man I wish that driver could have gotten your bags off even faster than that! We should have a sit down with that driver-driver shouldn’t have even put you...

Author
Location
Kansas City, Missouri
Loss
$2000
Review #113894 is a subjective opinion of poster.