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Greyhound lost my living and working goods
August 2007 I left Montreal to move to Vancouver city of Canada. The purpose of this trip was establishing my Photography Exhibition and Gallery. I took a plane and my goods went through Greyhound Courier express. They gave me the above way bill no. and they said I will be able to pickup items next month(sep 2008). This customer care communications took long time until Nov 2008 they declared officially the goods are lost and I can write an official claim. At the moment I made a claim and asked them to help me to find my lost luggages. They asked me to fax the claim files to Alberta, Customer care office of Greyhound in Canada then from there they will forward the request to HQ in USA. That was odd, this big company has not separated responsible management in Canada. It was a simple shipment from Montreal to Vancouver.(Ref. waybill no.) No money can recover the damage I’ve seen by loosing the film negatives which I took during past 20 years and also my reputation in art community. At the end of story in January 2008 , They offered me 100.00$ compensation which is not even the price of any case alone with out the inner items. The shipment costs 170.00$.The weight was around 100 pounds. They want embarrassing me , it is clear , but is this their policy , every body must buy the insurance for the items they want ship, if it is why they don’t declare it at the beginning.
Twenty years ago, i enjoyed riding Greyhound. Bus drivers for the most part were pleasant and some even took a microphone while driving and entertained passengers with stories or gave a review of where we were headed and what we would see. i recently took a trip across...
I am outraged with greyhound. I have been a loyal customer of greyhound for thirteen years,. On friday march 1, 2008 Iwas scheduled to go to Eaton pa. My bus arrived an hour late and it took 5 hours to get there. something about a new driver. Well I got back on...
My friend was coming from Denver, CO to kansas for a 1 week visit. Everything went fine when he boarded the bus for Kansas. The day he was supposed to leave, we go to the bus station, and the bus never shows up. We were told by a greyhound representative that we...
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