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I purchased a ticket in NY to arrive in fayetteville NC at 12:50am the bus got delayed in Rich. VA and we were stuck there hours with no new info I purchased a ticket in NY to arrive in fayetteville NC at 12:50am the bus got delayed in Rich.

VA and we were stuck there hours with no new infomation. The people behind the desk were very rude. I called the greyhound customer service with my wife on the phone and Ashmet and Merlie refused to give updated information. The said they had no idea what was going on and the people in Richmond should have some information.

I think it is terrible that i paid for an express ticket to get stuck in VA. I deserve some kind of refund. the ticket confirmation number is 3818319101.

It's 1am the next day as this is being written and i'm still stuck in virginia. There is no way the bus is arriving as promised.

Reason of review: Bad quality.

Preferred solution: Full refund.

Greyhound Cons: Stranded for 7 hrs, Custoner service delivery, Rude staff.

  • Terrible Service
  • Greyhound Unreliable
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ActiveElephantShrew651
#1740316

Sorry *** company.