Horrible services.terrible customer service.they take your money and your bus breaks down or you get to New yorkand they tell you.they have no bus to New jersey.then on way home bus breaks down in pa.i called to ask for a refund.kept giving him my confirmation number on my ticket said there's no such number so I said I want get a refund he tells that's correct I was literally out on side of road on pa with the bus driver and bud load of people stranded at burger king in pa but the person on the phone was very rude and kept telling me I had no ticket.so I'm done with your sorry services.pisdy busses.no sockets work to charge devices,people taking seat putting all belongings in so u can't sit so they have seat to there selves.people stealing suitcases when getting off bus at there stop,shall I go on and on.

Location: Syracuse, New York

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