Greyhound - Bus Driver John Norris Unprofessional, rude, No people skills, unexceptable behavior and bullied an elderly woman.
After we boarded the bus from Orlando to Ocala Bus driver John Norris began to explain the rules of the bus lines. Fine, but his manner was so unprofessional I and my wife were shocked.
I felt like I was on a prison bus with a retired drill Sergent as a bus driver. He was a disgrace to the company and left me wondering if I would ever take your bus line again. This man he was so rude we were shocked. He wanted someone to challenge his authority.
I had to *** my tongue so as not to be detained. He demanded we follow the rules which he could of done in a professional manner. As a former Superintendent of Parks and Recreation I know people and disiplenary action must be taken, and I'm sure this is not the first time this has happened. I would like to know what action will be taken.
Thank you very much for your cooperation.
Augustine Lombardo. Travel date 4/25/2015 from Orlando, Fl to Ocala, Fl at 6:55pm
Product or Service Mentioned: Greyhound Bus Service.
Reason of review: Poor customer service.
Greyhound Cons: Bus driver attitude to me.