State: California Clear all filters (53 of 836 reviews match)
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Greyhound in Victorville, California - Rude and unprofessional

The bus driver was very rude when speaking to me about an open seat at that time I asked him to watch his mouth he continued to be rude and even threaten to put me off the bus . When asked why was I being put off he said and I quote I can do what I want
1.0
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Number of Destinations
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Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1405885
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Greyhound in Sacramento, California - My baggage was lost filed a claim

Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
1.0
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Customer service
Discounts and Special Offers
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Level of Comfort
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Price Affordability
Product or Service Quality
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Value for money
Website
#1296399
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Greyhound in Vallejo, California - Urine for a ride

Okay so this Greyhound bus I'm on at the moment (number 8320) smells strongly of *** pure ammonia even in the front of the bus. I have bad asthma and I can hardly breathe.
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I booked my one way trip from Victorville to Santa Ana on 6/9/18. I booked this trip for this day and time so I would be able to attend my friends memorial service, which I ended up missing due to Greyhounds 2 hour late bus and the driver deciding to change the order...
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Anonymous
ConcernedCitizen18

No wonder so many people feel like they need "a couple of drinks" before boarding the bus. I can see why so there are so many people on the bus getting drinks. i've witnessed ...

1.0
I didn't like
  • Poor service
#1277311

Greyhound in Victorville, California - Bus delayed

Sitting waiting for my bus. It's 4 hours late, front desk gave my a number. Number told me to talk to front desk. Used this site to talk to a human, human said I have to wait 24 hours. I'll try to jump through more hoops until I get my refund.
1.8
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Additional Fees
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1255598
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My 78 year old aunt, which is terrified of planes, took the Greyhound from El Paso to Los Angeles. She spent 24 hours on the bus. When the arrival time came and she never showed Greyhound would not give us any details as to the bus’ whereabouts. The 12 noon arrival...
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1.0
I didn't like
  • Spent 24 hours on a 10 hour ride
#1121360
I am awaiting ticket refund since February 8th - thats 3 months! It is for my mom who is a senior and disabled. During the purchase of her ticket on-line she made a mistake, so we called Greyhound and had to re-buy the ticket while the original ticket supposed to be...
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1.0
#1043071
I travelled from Sacramento to Oakland last January 2017 and the bus got delay by more than 1 hour. I supposed to catch a plain going to Las Vegas, luckily I managed to catch the flight. While going back from Oakland to Sacramento, the greyhound bus got delay by more...
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Anonymous
Alfred

This must be reviewed by the management. This is not acceptable !!!!!!!

I didn't like
  • Custoner service delivery
#1008502
Hi, My Name Is Maria Jaramillo I want to complained about a Bus Driver that has been rude to me, this morning when it was time for me to get on the truck which it was schedule to departure at 9:05am i was on the bus already when my husband was trying to give me a cup...
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Anonymous
Riley

Contact your state:s Attorney Genral. Kerp all receipts & email cour complaint. Then call 888-368-7238, or go online to www.fmcsa.dot.gov (federal motor carrier safety adminis...

2.3
I didn't like
  • Bus driver attitude to me
  • I dont like it
#936751
Our bus broke down. We weren't communicated to during the process, nor allowed to leave or supported in finding alternative arrangements. I missed my appointment in LA. I have been trying to get a refund since February! Was told to send in a written request for the...
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Anonymous
Shoo

I think that President Donald Trump should be talked into taking a Greyhound Bus trip to show him all that has been going on. He would be extremely Pissed Off and would probab...

Anonymous
Anonymous

Contact your State's Attorney General. Helping citizens is their job. Mine helped & things are looking good. Best luck.