State: California Clear all filters (64 of 885 reviews match)
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1.0
Details
Bought a ticket to eureka from Sacramento the company had no drivers and had a delay of four hours making me miss my transfer in Oakland ca and the station closes at 1:00 am forcing me into the streets of Oakland on a Saturday night and got assaulted and then had to go...
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1 comment
Anonymous
#1728066

YOU SHOULD SUE THEM FOR A HUNDRED GO-ZILLION DOLLARS! AND THEY SHOULD ALSO APOLOGIZE TO YOU FOR NOT HAVING ANY PLACE SAFE FOR YOU WAIT FOR YOUR BUSES AT. THEY OUTTA BE ASHAMED OF THEMSELVES, BUT THEY THEY CAIN'T BE BECAUSE THEY ARE PSYCHOPATHS AND AREN'T CAPABLE OF IT.

Review
#1612050 Review #1612050 is a subjective opinion of poster.
Cons
  • Dont hire enough drivers for sold tickets
  • All employees were rude and non professional
Reason of review
Problem with delivery
Loss
$550
Preferred solution
Full refund
Tags
  • Worst Bus Company Ever
  • Greyhound Is Trash
1.1
Details
I was nearly assaulted by staff Hear me out 86894 bus number Sacramento to LA 11 pm delayed 45 minutes Driver first told me move bag off seat which I quickly moved. I said yeah yeah I’m putting my charger in the socket to charge my phone He repeated me mocking “yeah...
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2 comments
Anonymous
#1737334

brave girl. some them drivers act like wannabee mobsters.

in fact that can be what they are really after. not you or your money but maybe the real illegal goodies. you can tell when they have that lurid look in their faces. those and their support drivers are worse than prison wardens.

so regard it as stepping into a jail cell for the duration of the ride where all your rights are suspended. Thats my experience and observation even though their safety record is good to excellent.

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Review
#1595370 Review #1595370 is a subjective opinion of poster.
Cons
  • Disgusting
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • rude employee
  • rude lazy ripoff

Greyhound in Los Angeles, California - Violation of 4th Amendments Rights

On Thursday July 11 2019, my greyhound bus from Palm Springs to LA was one hour late. The driver said the bus was late because ICE ( Border Patrol) had boarded the bus and demanded passenger IDs. Most of the passengers on this route are Hispanic and do not know or are terrified to exercise their rights. Greyhound could refuse entry to the agents if they do not have a warrant or probable cause. But Greyhound is allowing this assault on our rights. Call Greyhound and tell them to knock this *** off. You can also go to the ACLU website and sign their petition to Greyhound.
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Review
#1585222 Review #1585222 is a subjective opinion of poster.
Pros
  • Cheap way to travel
Cons
  • Violation of 4th amendment rights
Reason of review
Violation of 4th amendment rights
Preferred solution
Stop allowing Border Patrol entry to your buses without warrant or probable cause
Tags
  • Violation Of Human Rights
1.0
Details
Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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4 comments
Anonymous
#1719628

" hate their job" No people don't hate their jobs, they hate people who use this played out cliche. It's a sure sign of a customer from *** People who utter this nonsense typically try to ruin the days of anyone they come across by asking questions they know someone in the trench isn't going to know the answer to while acting high and mighty. Please do not reproduce...

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Review
#1583654 Review #1583654 is a subjective opinion of poster.
Cons
  • No refund for a trip i couldnt take at fault of them
  • Poor customer service
  • Stranded
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund
1.0
Details
I had a weed pipe on my person...the driver said i wasnt allowed back on the bus because weed is illegal in CA and threatened me that god will punish me, and said to take The next bus
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1 comment
Anonymous
#1662249

As unpleasant as the whole Greyhound experience is, you need a toke just to be able to make it through your trip. I think that you should sue the britches off of Greyhound and make them pay you millions of dollars in pain and suffering. then you will have enough money to purchase your own "Magic Bus" and can be just like Willie Nelson traveling all over the country high as the treetops.

Review
#1493324 Review #1493324 is a subjective opinion of poster.
Reason of review
Poor customer service
I will like to get a full refund on both my tickets from Los Angeles to Ft Texas Amarillo Tx to Los Angeles. During theses trips I woke up to a passenger trying to steal my Apple Watch off my wrist told the bus driver nothing done headphones being stolen off the...
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Review
#1464529 Review #1464529 is a subjective opinion of poster.
1.0
Details

Update by user Jan 22

I received an email from David Leach, CEO Greyhound, who hemmed and hawed about corporate decision to discontinue Bolt Bus service between Los Angeles and Las Vegas (and California as a whole). After 4 paragraphs of talk-speak, he (or whoever is hired to answer his...

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Review
#1431767 Review #1431767 is a subjective opinion of poster.
Reason of review
Bad Business Practices
Preferred solution
Let the company propose a solution

Greyhound in Victorville, California - Rude and unprofessional

1.0
Details
The bus driver was very rude when speaking to me about an open seat at that time I asked him to watch his mouth he continued to be rude and even threaten to put me off the bus . When asked why was I being put off he said and I quote I can do what I want
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Review
#1405885 Review #1405885 is a subjective opinion of poster.
Reason of review
Poor customer service

Greyhound in Sacramento, California - My baggage was lost filed a claim

1.0
Details
Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
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Review
#1296399 Review #1296399 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Greyhound in Vallejo, California - Urine for a ride

Okay so this Greyhound bus I'm on at the moment (number 8320) smells strongly of *** pure ammonia even in the front of the bus. I have bad asthma and I can hardly breathe.
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Review
#1281252 Review #1281252 is a subjective opinion of poster.
Reason of review
Bad quality