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Greyhound in Los Angeles, California - Violation of 4th Amendments Rights

On Thursday July 11 2019, my greyhound bus from Palm Springs to LA was one hour late. The driver said the bus was late because ICE ( Border Patrol) had boarded the bus and demanded passenger IDs. Most of the passengers on this route are Hispanic and do not know or are terrified to exercise their rights. Greyhound could refuse entry to the agents if they do not have a warrant or probable cause. But Greyhound is allowing this assault on our rights. Call Greyhound and tell them to knock this *** off. You can also go to the ACLU website and sign their petition to Greyhound.
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Review
#1585222 Review #1585222 is a subjective opinion of poster.
Pros
  • Cheap way to travel
Cons
  • Violation of 4th amendment rights
Reason of review
Violation of 4th amendment rights
Preferred solution
Stop allowing Border Patrol entry to your buses without warrant or probable cause
Tags
  • Violation Of Human Rights

Greyhound in Los Angeles, California - My trip was cancelled today

Custumer service representitive hung up the phone on me
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Review
#1229029 Review #1229029 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I am awaiting ticket refund since February 8th - thats 3 months! It is for my mom who is a senior and disabled. During the purchase of her ticket on-line she made a mistake, so we called Greyhound and had to re-buy the ticket while the original ticket supposed to be...
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Review
#1043071 Review #1043071 is a subjective opinion of poster.
Reason of review
refund not received
Loss
$60
Preferred solution
Full refund

Greyhound in Los Angeles, California - 5-hour delay

4.0
Details
5-hour delay on the bus from LA to San Jose. Staff at SJ station said, 'Yes, the bus was late, but you should have booked an express bus.' I didn't even get an apology for the absurd delay. 14 hours from LA to San Jose!! (Megabus does SJ-LA in 6 hours.) The driver did not know the way, had to ask the passengers the whole time where to go. Seats are very uncomfortable (window seats have some metal pieces that hurt a lot, plastic support for the seat belt is located right next to where your head should be on the seat, seats are incredibly hard), no curtains... Good luck if you travel at night and try to get some sleep!!
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Review
#813745 Review #813745 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Customer service
  • Discomfort
  • Delay
Reason of review
Bad quality
Loss
$24
Preferred solution
Let the company propose a solution
Tags
  • discomfort

Greyhound - Baggage Policy Review from Los Angeles, California

1.7
Details
I bought a ticket to travel by Greyhound. Got to the bus station 1h before and they just told me to wait. When boarding they would not let me because I did not have tickets on my bags. . Which they never told me I needed. .. so I went to get and the person responsable got mad at me because I was late and left me at the station. . I paid 75 bucks and they left me... And everybody was rude to me. . Like I was supposed to know but I'm from outside USA...
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#675456 Review #675456 is a subjective opinion of poster.
Reason of review
Pricing issue

Los Angeles Greyhound Can't Pick Up The Phone

Another passenger took our bag by mistake. She brought it right back to Greyhound in LA. We called LA Greyhound for 4 hours, during business hours, and no one ever picked up the phone. Called customer service, waited at least 15 minutes on each occasion before someone live came on the line, and they either gave me the same phone number no one would pick up, or put me on hold and ended up hanging up on me every time. Finally gave up after 4 hours. They dod not deserve to stay in business. They cost more, are rude, and can't pick up a phone. Definitely MegaBus or Bolt next time.
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#480334 Review #480334 is a subjective opinion of poster.
Loss
$500
My wife was going to Stockton Ca. from Riverside Ca.! The bus was supossed to pick the people from the Riverside Ca. station @8PM.! There were 11 to 12 people @ the station.It so happened the bus never got there just like all the other "HORROR STORIES" I have read!Some...
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1 comment
Anonymous
#1191800

You have used up your allotted exclamation marks. Please refrain from using anymore as you will be stealing them from others!!!!!!!!!!!

Review
#405795 Review #405795 is a subjective opinion of poster.
Loss
$20
Tags
  • Minibus
MY SON BOUGHT A TICKET ON THE GRAYHOUND BUS FROM LOS ANGELES CA TO OKLAHOMA CITY ON FEB 23,2013. HE LEFT AND THEN ON SUNDAY HE WAS SUPOSE TO BE HOME ALREADY BUT!!!! HE CALLS ME ON SUNDAY AFTERNOON AND TELLS ME THAT THE BUS STOPED IN NEW MEXICO AND THAT IS NOT LEAVING...
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2 comments
Anonymous
#617033

The woman has every right to complain. Greyhound passengers are told nothing at the terminal when changes are made and delays occur.

We just are supposed to stand there like sheep and wait. If you get out of line, that's it! Back to the end you go.

And by the way, check your own grammar. Neither of you knows where to put a comma.

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Review
#387704 Review #387704 is a subjective opinion of poster.
Loss
$208

Greyhound in Los Angeles, California - Racists not giving refunds

I witnessed 2 different people who missed their connecting bus bc of their bus being late and the (black) customer service reps/security would not do anything to help them. it was sickening to watch! When anyone would go to the counter to ask questions they just acted so *** and didnt offer any assistance AT ALL...and it was interesting to see the security guards acting as csr's at times. my whole experience there was sickening. they keep the buses packed, and these men are bragging about how easy it is to transport drugs through there. never again. id rather *** WALK
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#226538 Review #226538 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts

Racist *** running greyhound

traveled from LA to vegas and was COMPLETELY DISGUTED with the customer service and bus drivers and then the *** i sat next to that kept moaning then put his hand on my lap. he was completely insane, i would doze off and he started talking loud on his cell phone, but you could tell he was just actually talking to hiimself. when this woman got out of her seat i moved into her chair and he started making comments like "im seating here, noone can sit with me". completely insane.and he was bragging about how much money from dealing and how they never checked his bags on the bbus.he had and the way he was holding onto that bag he was carrying im sure he had drugs in it. the bus driver was on some moronic bus driver power trip yelling at the passengers about how you couldnt talk on your phone (and whenever the blacks were yelling on their phones he never said anything), he yelled at me twice for standing up before he parked. whatever he needed to do to feel like a man. the people that work there (all black) were rude and angry the entire time.it was a disgusting experience altogether. im never putting myself through that *** again.
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Review
#226537 Review #226537 is a subjective opinion of poster.
Loss
$60