State: Colorado City: Denver Clear all filters (7 of 885 reviews match)
filters
State:
City:
Product:
Show
1.5
Details
So for the first time in my life, I was moving out of state, from California to Colorado. Specifically Anaheim to Greeley. However I had not even got on the bus when problems began to arise. My bus driver was over an hour late, I was supposed to leave at 7:30, we did...
View full review
Review
#951201 Review #951201 is a subjective opinion of poster.
Reason of review
EVERY SINGLE THING THAT COULD BE WRONG IS WRONG
Tags
  • Worst Bus Company Ever
  • Greyhound Is Trash
Yesterday after a 3 hour bus ride to school this station I was early then what I told my family to come pick me up. Just an hour early. But they was on the way anyways. I notice the taxi's where taking all the pick up spots so I went out side so the could find me...
View full review
Review
#706718 Review #706718 is a subjective opinion of poster.
Reason of review
Bad quality
I work at Greyhound as a ticket agent and it is horrible. All these people have no idea what we go through. As a ticket agent, they dont give you much info on whats going on with the busses and whatnot and we're the ones being yelled at or cussed out. I am a very nice...
View full review
Review
#612421 Review #612421 is a subjective opinion of poster.
I bought tickets online for my daughter 2 weeks ago to take a Greyhound bus tonight. She showed up on time, checked in, was waiting in line to get on the bus, and then was told the bus was full & she would have to wait for another bus to arrive. She asked security...
View full review
2 comments
carolcoo
#812077

I had the same problem 2 years ago. I bought online ticket from New Britain CT to NYC for a specific date and time.

There were couple of people waiting for the bus which arrived on time. The bus driver took 2 people and told for the rest of them that they have to wait for another bus as there were no seat available. The next bus was in four hours. I called consumer support and they could not refund my ticket, and disconnected me twice.

Finally I placed the complain online and after 4 months they finally refunded my ticket.

Just today 5/5/2014 my friend had the same problem, they sold more tickets than seats in the bus.The driver told her to seat next to a lady with small child. 3 people on two seats! My friend refused and noticed that 2 people could not enter the bus as there was not enough seats.

It's amazing and impossible to understand how company in these days can treat customers. The management should be replaced by some more competent people.

View more comments
Review
#465510 Review #465510 is a subjective opinion of poster.
Loss
$150
Recently I found myself taking my first cross-country trip by Greyhound. To get a better idea of what to expect, I took advantage of the Internet. Now it's my turn to share. On their site, Greyhound is pushing their new buses, with wireless access, electrical...
View full review
2 comments
Anonymous
#685409

I'm glad someone else sees the new buses as more a negative than a positive with these very uncomfortable seats! Did they seem narrower to you?

They did to me. Not that the seats in the older buses are wonderful, but they're sure preferable to the butt-hurting ones on the new buses.

And, yes, Greyhound is notorious for overselling tickets. I'm heading to Vermont from Texas, and I'm gladly spending $200 more to fly -- over 2 days with 5-6 trasnfers and never knowing if there are going to be enough seats on the bus, or that you'll make your connection on time, which if you don't means an overnight layover in big-city depots full of lowlifes.

View more comments
Review
#427655 Review #427655 is a subjective opinion of poster.
My 15yr ol daughter went to her Grandmothers house in the Pueblo area of Colorado for spring break. Her grandmother put her on a Greyhound bus for home on Saturday March 31, 2012. They had a 1 hr layover in Denver before heading to Longmont Colorado (which is only...
View full review
2 comments
Anonymous
#1196876

Where you able to sue Greyhound?

View more comments
Review
#309438 Review #309438 is a subjective opinion of poster.
To whom it may concern; My name is Shareef Aleem, and I am a community activist in the Denver Metropolitan area and host of a local radio talk show. Over the years I have helped many people that have had conflicts with corporations and the local, state and federal...
View full review
8 comments
Anonymous
#987966

I would recommend legal action. There are laws they have broken, and as a political activist, I think it would be ideal for you to make them accountable.

That luggage claim was denied because they felt they could.

Someone needs to take them to court. In less than thirty minutes I've found over a dozen cases where they've broken a half dozen laws.

View more comments
Review
#131334 Review #131334 is a subjective opinion of poster.

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts