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I reserved a ticket for my boyfriend and have the confermation number for 167.50 and when he went to pay he was charged 201.00 and when i called customer service the guy on the phone was very rude and just kept saying it was more because he paid at the bus station and...
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1.0
#1006615
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I took the bus from Conyers Georgia to Fort Lauderdale Florida on the 1/5/2017. We changed bus in Atlanta where my suitcases were the first to be placed on the bus. However, when I got to to Fort Lauderdale, it was only to find out that the suitcase containing all my...
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#1004671
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Unfortunately I purchased non-refundable $500. In bus fare, for c-mas vacation, I became ill, and was unable to go.....so after crying and begging, to maybe give me a $500. Credit...for a future trip....the grayhound customer service informed me that I needed a...
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1.0
#997880
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Non Refundable Ticket Policy Review

Greyhound
#994422
1.0
The flat out rigid non-refundable tickets, are grayhounds gold mine, I purchased $500. Worth Of bus fare.....due to my health, I was not able to make the trip....Grayhound has not offered me credit for future travel....keep sending me robot messages about..non-refundable fare.....i live on SSDI, $500. Is alot of money to this old lady....
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Greyhound Bus Service Review

Greyhound
#992426
I am running three hours late because our bus driver can't drive. I assume if they have the job the are able to to do it...Was I wrong!! WTF. Get your *** together...The world is full of competent people...Try hiring them!!!!!!!!
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Greyhound Customer Care Review

Greyhound
#986586
1.2
It doesn't cost anything to be courteous and nice. I've never experienced such rudeness in my life. I saw no professionalism at all. The employees talked to you as if they didn't need our business. I was sitting down and a employee was sweeping the floor and ran into my foot. She didn't say excuse me , I'm sorry or nothing. I will never use this transportation system again!
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Greyhound Customer Care Review

Greyhound
#984578
If I could give this company negative stars I would. I booked the wrong date for my ticket and the website told me to call them to exchange them. They blatantly lied many times about exchanging tickets and bus locations and gave us wrong information. I will never ride on a Greyhound bus again! This company is a disgrace to humanity!!
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Canadian greyhound customer. I also would give negative rating if I was able to. In the past couple months I have used the greyhound from petawawa a military town to Ottawa and my spouse used it once as well. It's a 2 hour and 40 min bus ride depending on weather. I am...
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1.0
#994779
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I been takeing grayhound buses for 5 years had other problems before but tried to deal with it always takeing piñatas for my grandkids before last night tried to board my bus bus driver told me to put on bottom wich i already knew. Baggage guy says cant take piñata has...
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1.0
#989736
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We are on our way from Dallas to Houston and it is a horrible ride. No plug ins,rickety rattling old bus swerving all over interstate. Why this old bus is still in service I don't know. It is downright terrifying. Not only is driver going too fast but I am not happy...
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#988170
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THE INSIDE TICKET AGENT COULDN'T APPLY THE ONLINE TICKET PRICE AND DIDN'T KNOW HOW, THERE WAS A SNOW STORM IN BOSTON, SO I HAD TO GO TO ANOTHER GREYHOUND AND THEY COULDN'T APPLY THE PRICE, I PURCHASED 3 TICKETS, ../(AT FULL PRICE) BECAUSE THE TICKET AGENT TOLD ME TO GO...
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2.3
I didn't like
  • 3 nights travel instead of a new years eve travel
  • I got 3 full price tickets instead
  • Endangered
#985809
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I booked my ticket online and reviewed the route from fort worth, Texas to san diego, CA. I caught the 5:25am bus with the time of arrival in San Diego a little after 5pm. But, this wasnt the case. Ive been on 6 busses and I still have two to go and Im nowhere near San...
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#984067
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My son boarded a bus at the Lawrence Kansas bus bench, where the driver a black female who is one of the rudest people alive kept my sons drivers license and no one can contact the bus driver and she did not report her mistake so my son was then hassled the whole trip...
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1.0
I didn't like
  • Anything
#983715
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I will never ever use greyhound ever again. Purchased a ticket for my brother-in-law to come down to Reno from Roseburg Oregon. I really miss the bus because the bus was over six hours late. They didn't even post on the Internet it was behind schedule. He we ended up...
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#981235
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