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Paid for a short commute. Forty five minutes is all. Bus never showed. Asked for a credit to apply to next week. They, Greyhounds customer service, will do every thing they can to invalidate that...their bus did not show. Do what ever you can NOT to use this bus line....
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Anonymous
TickleMeMcHomeless

I think that things really started to go downhill after Greyhound bought up Trailways so that they could have a monopoly. I wish that this disgusting company would finally go ...

#1420169
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
This incident took place 10/24/28-10/25/18. It was a planned trip that was supposed to be from Orlando to New York. I was set to arrive in New Yok the very next day, instead I didn't arrive until the 27th of October. Here's what happened: Me and my two toddlers were on...
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Anonymous
Greyhound Is Very Disgusting

Right On! I was in the Dallas Greyhound Bus Terminal waiting for a bus to Houston once and they ran out of room and told me that I was going to have to wait hours for the next...

1.0
I liked
  • Gave us a 7 dollar meal plan voucher
I didn't like
  • Negligence toward their customers needs
  • Disgusting
  • Horrible customer service
#1420163
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Greyhound in Las Vegas, Nevada - Drunk driver

There is a bus driver that would drink 5 beers before clocking in for work. Driving from Vegas to Idaho or Denver. Which I had reported on several occasions. scary thought what could occur. Pray that someone will start doing random testing on their drivers.
1.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1410238
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Greyhound in Victorville, California - Rude and unprofessional

The bus driver was very rude when speaking to me about an open seat at that time I asked him to watch his mouth he continued to be rude and even threaten to put me off the bus . When asked why was I being put off he said and I quote I can do what I want
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Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1405885
I used to love to travel by greyhound. Two weeks ago my grandbabies and I traveled ftom Memphis, TN to Oklahoma City. We departed at 3:05 am, it was so cold, on top of being cold, there was no heat on the bus, and the windows had cracks, so all the cold air blowed in...
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Anonymous
TickleMeMcHomeless

You should have been given a full refund for all of the money that you paid for having to go through all of that. I recommend taking along a good blanket when riding Greyhound...

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#1402931
If you are foolish enough or are so desperate that you will ride a Greyhound on scheduled runs and any issues come up their customer service has no authority to correct the problem on the spot. Greyhounds customer service is not even in the United States. They are...
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Anonymous
ThankGodAndGreyhoundYoureGone

Riding Greyhound is like a Third World Experience.

Anonymous
Anonymous

So....When did they offshore your job?

#1397778
My husband has been stuck at the bus station since 11oclock last night he paid for his ticket two days ago to catch the bus for 1245 last night and they pushed him back 3 times Shocked
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Anonymous
GrabYoBagsAnMakeARunFoDeBorder

The New York Port Authority, The Chicago Greyhound Bus Station and the Los Angeles Greyhound bus station may be scary and *** and be in cities much larger than Houston, but Ho...

Anonymous
HoustonGreyhoundScaryHalloween

The Houston Greyhound Bus Depot would be a Great Scary Place to go for Halloween. Just make sure that you don't leave your trick of treat bags unattended. There are usually a ...

#1381349
I am glad to see that Greyhound has finally gotten their act together. It has been 3 whole weeks since someone has posted a pissed off review about them on pissed off consumer. Today is Oct.12th and the last post was sept.24th. I am sure that they are still not the...
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Anonymous
Another Pissed Off Consumer

If you want to talk yourself out of taking a Greyhound Bus trip, just find the mist uncomfortable chair that you can find and sit in it for two hours without being able to mov...

#1379872
I have a death in the family and cannot leave
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Anonymous
GreyhoundDogLiftedUpItsLegAtMe

My friend, I am sorry to tell you that Greyhound does not refund money on tickets. They are cruel and heartless and they do not care that your family member has died. And they...

#1364591
I recently purchased a one-way ticket from Atlanta GA to San Antonio my bus was to depart at 12:45 am.. it didn't arrive until 7:45am .. the driver was rude for no apparent reason.. an example of an incident that happened is he hits a skunk and the bus immediately...
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Anonymous
ParFavorNoStayAtRoachMotel

I think that instead of leaving the driving to Greyhound, that you would be better off leaving the driving to some random person who picks you up hitch-hiking. At least they w...

1.0
#1362952