State: District Of Columbia City: Washington Clear all filters (9 of 595 reviews match)
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When our driver for Washington, DC to Detroit on December 22, 2015 at 5:15 am was delivering his announcements, he mentioned the cities a passenger would stop at if he/she were to switch busses in Maryland. That change-over bus would land in New York. I misunderstood...
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1.8
#756945
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I took the Greyhound/Peter Pan bus on 9/12/2015 at 7am from DC (Union Station) to NYC. My experience was horrible due to the unprofessionalism & very unpleasant attitude of the driver. He announced to two women in the back of the bus "it is too early for all that...
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1.6
I didn't like
  • Unprofessional bus driver
  • Rude bus driver
  • Lack of customer service
#700647
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I am utterly in shock how I have been treated with a simple matter with Greyhound. Since December I have been trying to get my money back from them for a refundable ticket. It has been confirmed by them over and over that I will be receiving my money back but it's over...
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Anonymous
a.c

i am also having trouble getting a refund. They told me they would refund the ticket. I finally ,3 months later get a letter saying i need to call with my visa # so they can...

M.W.
M.W.

I have been waiting for a refund for 3 months. I too used the online using my mother\'s Greyhound Rewards for a ticket I was buying HER. Something went wrong with the process ...

#315842
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I had a very poor experience recently with Greyhound Bus Services. On journey, which required travel of approximately 14 hours, I discovered how Greyhound employees treat their passengers......like dirt! Each driver treated everyone with such contempt and resentment....
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Anonymous
Joe

Bus was two hours late and the staff still treat you like ***

#314055
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I purchased a ticket online bound for Hagerstown from DC. When I got to Baltimore to transfer. I was told that the bus no longer goes to Hagerstown. Why I wasn't told when I picked up my ticket is beyond me in DC. At 9 o'clock PM, I would have been stranded in...
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#299609
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greyhound left my bags at the atlanta terminal and that was after i seen them put them under the bus why would you take my bags back off the bus after you just loaded them on the bus i got on sheesh greyhound has bad customer service and bad baggage dept please fix...
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#259633
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My wife arrived Phoenix, Az. Greyhound Bus Terminal early on 9-2-11 for a 7:50am departure headed for Monroe,La. She was told by staff, that bus had a flat tire and would be late. Finally bus arrived terimal later that afternoon only to find out the tire still had to...
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Anonymous
Jake

I took a bus from Indiana to Alabama recently, and I can 100% agree that they are awful. Always take a plane, no matter how much more they may cost. If you\'re afraid of flyin...

#259628
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I was traveling to a little town called Fayetteville, NC, for a job interview scheduled at the last minute. Since Megabus, my savior, only went up to Durham/Charlotte (in NC), I decided to transfer to the dreaded Greyhound at a cartain destination. 1. I booked my...
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#216152
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For all the people who are complaining about Greyhound's service, I know many people who take Greyhound on a regular basis and even had very many compliments about greyhound and their service. What you particular people have to understand is that many of you break...
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Anonymous
A. Phillips

\"Anonymous - Things Happen\", you\'re an obvious corporate shill! Long story short, On 06-SEP-10 @ 6P, I spent $66 on a one-way bus fare from Sacramento to Los Angeles, then ...

Anonymous
Shauna

GREYHOUND BUS IS HORRIBLE. THEY TREATED ME LIKE *** EVEN WHEN I WAS NICE TO THEM AND EVERYTIME I CATCH IT MY BUS DOESNT LEAVE UNTIL HOURS AFTER ITS SCHEDULED. THE BUS DRIVER D...

#214594
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