State: District Of Columbia City: Washington Product: Greyhound Bus Service Clear all filters (5 of 432 reviews match)
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I had a very poor experience recently with Greyhound Bus Services. On journey, which required travel of approximately 14 hours, I discovered how Greyhound employees treat their passengers......like dirt! Each driver treated everyone with such contempt and resentment....
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1 comment
Anonymous
#527140

Bus was two hours late and the staff still treat you like ***

Review
#314055 Review #314055 is a subjective opinion of poster.
Service
Greyhound Bus Service

GREYHOUND

I purchased a ticket online bound for Hagerstown from DC. When I got to Baltimore to transfer. I was told that the bus no longer goes to Hagerstown. Why I wasn't told when I picked up my ticket is beyond me in DC. At 9 o'clock PM, I would have been stranded in Baltimore with no way to get home. The bus driver from DC was kind enough to drop me in Frederick, MD where I was picked up. The website information and The attendant at the counter misled me. I am VERY DISSAPOINTED by the service provided.
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Review
#299609 Review #299609 is a subjective opinion of poster.
Service
Greyhound Bus Service

Greyhound in Washington, District Of Columbia - Bus and baggage

greyhound left my bags at the atlanta terminal and that was after i seen them put them under the bus why would you take my bags back off the bus after you just loaded them on the bus i got on sheesh greyhound has bad customer service and bad baggage dept please fix greyhound bus service i might just never ride them again that is 3 x this has happened if they are owned by First Student Which is a school bus company what do they do this with the children also forget to drop them off at the right stop or forget them all the way you can't fix ***
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Review
#259633 Review #259633 is a subjective opinion of poster.
Service
Greyhound Bus Service
Loss
$3
My wife arrived Phoenix, Az. Greyhound Bus Terminal early on 9-2-11 for a 7:50am departure headed for Monroe,La. She was told by staff, that bus had a flat tire and would be late. Finally bus arrived terimal later that afternoon only to find out the tire still had to...
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1 comment
Anonymous
#339426

I took a bus from Indiana to Alabama recently, and I can 100% agree that they are awful. Always take a plane, no matter how much more they may cost. If you're afraid of flying just ride the bus once, I promise you'll never want too again.

Review
#259628 Review #259628 is a subjective opinion of poster.
Service
Greyhound Bus Service
Loss
$204
For all the people who are complaining about Greyhound's service, I know many people who take Greyhound on a regular basis and even had very many compliments about greyhound and their service. What you particular people have to understand is that many of you break...
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4 comments
Anonymous
#357313

"Anonymous - Things Happen", you're an obvious corporate shill! Long story short, On 06-SEP-10 @ 6P, I spent $66 on a one-way bus fare from Sacramento to Los Angeles, then ducked into their restroom to use their toilet stall for ONE minute.

Their 25-yr-old, room-temperture-IQ, skinhead, fat-boy security guard told me to get the *** out of there RIGHT NOW. I calmly presented my bus fare ticket to prove that I was indeed a PAYING passenger and not some street *** who wandered in off the street. Did that end the matter right there and then? NO!

He confiscated my ticket and said "follow me" to the windowless room (for a VERY thorough search, also photocopied my driver license and bus ticket to add to their "lowlife file"). I've ridden G'hound approx 200 times since 1980. I'm a clean-cut, clean-shaven 60-yr-old caucasion male who happened to be wearing a "Hawaiian/Aloha Shirt" on that particular day. Apparently, I violated G'hound's unwritten dress code against this colorful, festive style of casual wear.

I returned from my LA trip a few days later and emailed Greyhound Corporate website "contact us" and detailed my uncalled-for encounter with their *** *** fat-boy skinhead security employee. NO REPLY. No courtesy kiss-my-*** or go-to-***-***! YOU!!

(Things Happen-Anonymous),sir/madam shill are obviously sucking some Greyhound corporate *** in the corner office, aren't you?

I'm riding AMTRAK from now on. Nuff said!!!!

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Review
#214594 Review #214594 is a subjective opinion of poster.
Service
Greyhound Bus Service

Contact Greyhound Customer Service

Mailing Address:
Greyhound Lines, Inc.
Corporate U.S. Office P.O. Box 660362
Dallas, Texas 75266-0362
United States
Phone:
(800) 231-2222
All Greyhound Contacts