1.5
Details
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
1 comment

Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked.

Customer service was a joke. No refund.

Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go greyhound again.

Do yourself a favor and take a megabus

Product or Service Mentioned: Greyhound Bus Service.

Reason of review: Bad quality.

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Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take them if they were an option.

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