Not resolved

On a trip from San Jose, CA to Bristol, TN the driver pulled over in Hot Springs, AK because he had reached his driving hours max. He told us it would be a little while for another driver.

Then two more hours twice. We sat there for seven hours. The bus was sweltering and children were crying. A woman had to get very angry before he would let her get more formula from under the bus.

I can't believe they let him drive that route. They must have known about his hours. I wound up getting there in the middle of the night. This company treats people like cattle.

They always send me to L.A. from San Jose and then east.

This adds about 8 extra hours to the trip. Greyhound is truly AWFUL and if I had three I would give them three thumbs down.

Monetary Loss: $288.

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