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I came to go to work in orland ca lost my jobtried to get home to Oregon since Saturday nite. I had to get a motel cuz it was to late for a ticket to greyhound spent $100 for the nightSunday was tryin to get a ticket to greyhound an apparently no buses on sundayhad to stay another nite at $100 mind u I only got paid $500 to get homeso Monday came an I got my ticket I still had to figure out how I was gonna get to Chico from orland an I had to much baggage so I had to leave it at motel cuz I didnt have enuff money to pay $50 an extra bag on greyhound I found out there was a city bus that takes people to Chico it took 5 yrs just to go 20miles my greyhound bus wasnt scheduled to leave Chico on 9-18-21 confirmation # 7900**** bus 1436 until departing at 9:25 pm so I got to Chico from city bus at 7pm I *** that the office would be open so I could check in early an get my luggage checked but to my surprise nothing was open no place to sit inside just a bench outside which I sat at till my trip well 9:25 pm came an no bus10:30pm a hr later no bus so Im geting worried I call customer service an they tell me that my bus aint coming till 5:30 am on 9-19-21 Im in a town where theres nobody I know an transients everywhere at wat is now 11pm Im cold an have to go to the restroom where there is no place to goso I call for a motel so I can be in warmth an go to the restroom in peace an not out in public..I only at this point have $200 left after all this messthe motel cost me $71.06 plus $100 deposit so that left me with $25 left..

I now have to figure out how to get to motel from greyhound I call Uber an they wanna charge $20 just to go 6 blocks would pic me up cuz I didnt have my I.d. On me cuz it got stolen before I came for my job but I had a pic of my Id on my phone that I had been using the hole timeso I didnt let me in the appat this time I called a taxi yellow cab.. they said it would be $6 an really I should just walk to hotel with my luggage..he told me it would be 20min but was gonna comea homeless man said I can help u carry ur bags to motel just 6 blocks up the street.. I was very hesitant an told him ok an if he took my things there would be a problem..I decided to just walk to motel cuz I just wanted to be warm an put this night behind meso I get to motel an get in room an call customer service again to find out wat to do next..they said I couldnt get a refund an my ticket isnt valid anymore an I would have to get a new ticket..

I completely lost it after that..I just want to get out of this city an go back to Oregon..I had been trying 3 days to go home an everything possible that could happen happend to stop me.. I had to call a friend that came all the way from Sacramento to get me from motel at check out Im now broke have no money left an motel tells me its gonna be 24 to 48 hrs to get my deposit back for Im completely just upset an been fighting with greyhound to get refunded my money or to get another ticket to go homeits now Wednesday the 20th an Im still here now in Roseville still trying to see if I can get refund or another ticket from greyhound to get back to Oregon by far this is the worst experience Ive been thru my hole life..

greyhound has not been helpful at all in any kind of way possible I will not recommend you guys to know one this would have been the 2nd time riding with u guys an worst time ever yet still here I set trying to still get home an broke hoping that u guys can reimburse me for no fault of my own to get another bus ticket or refund I hope someone could have a heart to do something cuz I just want to get back to Salem Oregon!!!! Thanks

User's recommendation: Not to use greyhound ever.

Monetary Loss: $264.

Preferred solution: Full refund.

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