State: Florida Product: Greyhound Bus Service Clear all filters (0 of 412 reviews match)
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Paid for a short commute. Forty five minutes is all. Bus never showed. Asked for a credit to apply to next week. They, Greyhounds customer service, will do every thing they can to invalidate that...their bus did not show. Do what ever you can NOT to use this bus line....
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Anonymous
TickleMeMcHomeless

I think that things really started to go downhill after Greyhound bought up Trailways so that they could have a monopoly. I wish that this disgusting company would finally go ...

Product
Greyhound Bus Service
#1420169
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Here's what happened: Me and my two toddlers were on the ATL bus heading toward NY, we were maybe 40 minutes into the highway before the bus engine blew out and started smoking. Instead of taking precaution and stopping the bus, the driver revved the engine repeatedly...
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Anonymous
Anonymous

Drama 101 is down the hall...

Anonymous
Anonymous

I Am really sorry with what happened to you and your little children. Hope you all got in New York, safe and health and that you had received your money back. Thanks for all y...

1.0
Product
Greyhound Bus Service
I liked
  • Gave us a 7 dollar meal plan voucher
I didn't like
  • Horrible customer service
  • Unfair refund policy
  • Highway robbery prices greyhound charges for tickets
#1420163
006; Mon, 4 Dec 2017 00:18:47 +000 Reply| Today, 7:18 PM Greyhound-eticket@greyhound.com; custserv@greyhound.com #Travel #Receipts Hello , i was a recent Hostage & abused Individual in your Jacksonville site they allowed people to walk around d* u the place & harass me...
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1.0
Product
Greyhound Bus Service
I liked
  • Bus drivers attitude
  • Counter person in tulsa
  • Overall service outside chicago
I didn't like
  • Forgetting to advise people of departure
  • Filthy restroom unflushed waste
  • No help for disabled
#1141471
My one and only experience with Greyhound company was horrific! I was traveling from Aspen to Denver on the day of some road closures in the area that were planned months ahead of time. I booked my ticket to go from Aspen to Denver 2 days before my trip (and their...
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1.0
Product
Greyhound Bus Service
I didn't like
  • Poor refund policy
  • Not keeping with the schedule
  • Bad attitude of employees
#896472

Greyhound Bus Service Review

I had the worse travel with greyhound . First the bus were two hours late connection and then when i got to orlando the ground crew took it upon himself to take my bag off the bus and throw it on the ground .when i said something to him about my bag he came all up in my face being rude. I will never take grey hpund again.Also the driver was very rude.
1.8
Details
Exchange, Refund and Cancellation Policy
Level of Comfort
Product or Service Quality
Website
Chokoloskee, Florida
Product
Greyhound Bus Service
#760001
After we boarded the bus from Orlando to Ocala Bus driver John Norris began to explain the rules of the bus lines. Fine, but his manner was so unprofessional I and my wife were shocked. I felt like I was on a prison bus with a retired drill Sergent as a bus driver. He...
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Anonymous
Cara Kennedy

I fully sympathise with you. My 12 year old son and I experienced the unique customer lack of service skills of the said Mr Norris who actually left us behind at Fort Lauderda...

Anonymous
Anonymous

Great driver absolute quality

1.0
Product
Greyhound Bus Service
I didn't like
  • Bus driver attitude to me
#631423

Greyhound Bus Service Review

it's the horrific passengers I hate, loud cursing and even popping pills on the bus. ..it's horrific, they have no respect for you, white trash and ghetto bound. .I am a black female from lower queens New York but I refuse to be like some of the black ignorant people I have seen on this bus ..actually, Mexicans are the best to ride with, quite as a mouse and very respectful
4.0
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Price Affordability
Product or Service Quality
Website
Product
Greyhound Bus Service
#589720
On May 30, 2014, I drove my brother to the Saint Augustine, Florida bus drop to catch a 7:30 bus. Three others were waiting for that same bus. It never showed up and repeated calls to customer service resulted in no customer service. I could not believe the...
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reneekatz
reneekatz

Right on and more power to you for that lawsuit. Greyhound people are absolute ***. They treat people that way cause they know they can get away with it cause they have no com...

Product
Greyhound Bus Service
#492071
My initial boarding in Ocala, Floida was fine. When I had to transfer in Gainesville to go to Atlanta, the driver took my ticket book and did not return the rest for my reboarding in Atlanta to London Ky. HE was engaged in a situation with a passenger. When we reached...
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Anonymous
Anonymous

It would have been cheaper to fly.You could have gotten speical fares because you had a death in your immediate family.Also what most people who take the bus do not know...Mor...

Product
Greyhound Bus Service
#348517
This review is written in regards to the horrible customer service Greyhound provides. I purchased a ticket for a friend and printed the ticket for my own records only because at the time of purchase a screen popped up that said "PRINT NOW" - (There was no alert that...
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Anonymous
For Real

Tired of is a real \"jack butt\"!! If a company does not put specific directions they are the challenged NOT the person using their service. Perhaps you, Tired Of are \"challe...

Anonymous
TIRED OF ***

I am sure they should let you print 2 ticket when you only paid for one...read the fine print, the big mistake Greyhound made was selling tickets on line to be printed at home...

Product
Greyhound Bus Service
#276447