State: Florida Product: Greyhound Bus Service Clear all filters (15 of 423 reviews match)
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2 comments
In early October I took my first and most likely last trip on Greyhound from Las Vegas, NV to Tampa, FL. On the stopover in Amarillo TX the bus arrived on time with a 55 min layover. The 'fun' started when the bus was 1hr 10 min late to the gate(same bus#7268 with my...
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Anonymous
#370838

Sheesh, I\'ve had layovers in Amarillo many times and it\'s almost always a nightmare. The depot is a pigsty for one thing, and the employees are rude and crude with no regard...

Author
Location
Tampa, Florida
Service
Greyhound Bus Service
Loss
$600
Review #271783 is a subjective opinion of poster.
1 comment
We chose to ride the Greyhound Bus thinking we would have a relaxing, stress free trip from FL to KY..... It was exactly the contrast to that!! Extremely dirty, old, not safe, bus stations were in the worst parts of towns, horrible customer service, cramped small...
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Anonymous
#231707

Lucky you, not everyone can afford to rent a car. I don\'t know what the drivers make now but I do know Greyhound has been trying to bust the union and has forced wage cuts on...

Author
Location
Fort Myers, Florida
Service
Greyhound Bus Service
Review #214457 is a subjective opinion of poster.
0 comments
On the way to Alabama from Fort Myers Florida, which was suppose to be a 20 hour trip, the bus I was riding was involved in an accident. The brakes went out and we re-ended a car. Greyhound then abanded me at Tallahassee, and told me it would be the next day before I...
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Author
Location
Fort Myers, Florida
Service
Greyhound Bus Service
Review #212300 is a subjective opinion of poster.
1 comment

Greyhound is worthless!

My boyfriend and I live 8 hours apart and traveling expenses are high, especially in this economy. Neither of us have used Greyhound, or any bus for that matter, before. Since the tickets were cheap and it would come to where I'm at we chose to use it. We knew they weren't the best but we didn't know that it was this awful! He had to wait over an hour for the bus to arrive at his station and the bus was overly packed. He has now missed his connecting bus halfway through the trip and has to wait 2 more hours for the next bus and will get here a little over 3 hours after what was planned. I have been trying to contact the station (which is in Dallas, TX and where the headquarters are) and they WILL NOT answer. I have tried contacting corporate and customer service and they won't answer because it's not Monday-Friday business hours. -Greyhound needs people who know about customer service and will answer the phones. I understand if they're busy and can't assist me now but at least put me on hold. (I say this because I have been working in hotels for 2 1/2 years and know how to handle situations like this.) -They also need to be more prompt. I've read several reviews of their buses being late and people missing their connecting bus. -A 24/7 customer service would be very beneficial because they run buses while the offices are closed and if there is an issue the customer has to then be inconvenienced and wait several days to speak to someone about the issue. The only other way to contact them is by sending a letter and who knows if they even read the letters they receive?? Luckily he only bought a one-way ticket and we will be buying a plane ticket for his return trip home. This is absolutely ridiculous. Wish we had known how awful it really was because then he could have had the luxury of driving his truck (sucks the gas and at $2.50 a gallon is not a very cost efficient form of travel) OR we would have bought at plane ticket. By doing option two he would have been able to sleep in (bus was supposed to leave at 4:55am) and would only have a 2 hour plane ride rather than, at this rate, a 15 hour bus ride.
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Author
Location
Tallahassee, Florida
Service
Greyhound Bus Service
Review #189940 is a subjective opinion of poster.
0 comments

Greyhound - Caveman Transportation

This is the worst American Company I have ever delt with. My sister had a 2:55PM ticket to WPB Fl. We arrived at 2:20 PM and were told the bus is running 1 hr.late. We went out for coffee and called the office at 3:17 and were told the bus is still 1 hr. late. We came back at 3:30 PM and sat on the lot until 4:00 PM. At that time we went in the office and was told the bus left at 3:25 and we had to pay another $15 for another ticket. This company SUCKS !!! and I hope it goes under real soon. Ron
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Author
Location
Leesburg, Florida
Service
Greyhound Bus Service
Review #187216 is a subjective opinion of poster.