State: Florida City: Orlando Product: Greyhound Bus Service Clear all filters (3 of 425 reviews match)
filters
State:
City:
Product:
3 comments
1.0
Details
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Here's what happened: Me and my two toddlers were on the ATL bus heading toward NY, we were maybe 40 minutes into the highway before the bus engine blew out and started smoking. Instead of taking precaution and stopping the bus, the driver revved the engine repeatedly...
View full review
Anonymous
#1650921

Drama 101 is down the hall...

Author
Location
Orlando, Florida
Service
Greyhound Bus Service
Pros
  • Gave us a 7 dollar meal plan voucher
Cons
  • Negligence toward their customers needs
  • Disgusting
  • Highway robbery prices greyhound charges for tickets
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund
Tags
Review #1420163 is a subjective opinion of poster.
8 comments
1.0
Details
After we boarded the bus from Orlando to Ocala Bus driver John Norris began to explain the rules of the bus lines. Fine, but his manner was so unprofessional I and my wife were shocked. I felt like I was on a prison bus with a retired drill Sergent as a bus driver. He...
View full review
Anonymous
#1322492

I fully sympathise with you. My 12 year old son and I experienced the unique customer lack of service skills of the said Mr Norris who actually left us behind at Fort Lauderda...

Author
Location
Orlando, Florida
Service
Greyhound Bus Service
Cons
  • Bus driver attitude to me
Reason of review
Poor customer service
Review #631423 is a subjective opinion of poster.
1 comment

Greyhound - Rudeness of Drivers during boarding and unboarding

My initial boarding in Ocala, Floida was fine. When I had to transfer in Gainesville to go to Atlanta, the driver took my ticket book and did not return the rest for my reboarding in Atlanta to London Ky. HE was engaged in a situation with a passenger. When we reached Atlanta, I asked him for my ticket back. He was rude and said he did'nt have it. I was forced to pay for a re-issue boarding pass. He was extemely rude to other passengers traveling also. he refused to let 1 young man board because he had his tickets in his pocket and were a little wrinkled, he had been traveling from the West Coast and had tranferred several times, he was combative with the young man. A young girl had some issue with her ticket and was told she needed to FIX it. i had to give her a few dollars so she could FIX it. she was on her way to Miami, her brother had made her arrangements and had forgootten to do simething. She was in tears for the way this driver treated her. I had a female driver that was just as Rude with the passengers. Is this the way you want your drivers to be? I would think not . I'm sure some people are difficult,but it no reason for these drivers not to be at least somewhat courteous overall. I used to like traveling by bus, but if this is any example of the type of treatment your customers are receiving I will not be riding again. My mother had passed away in Kentucky and that was my reason for traveling. it cost me $300.00 before it was over. And it was a very stressfull experience. I am 67 years old and didn't need to be harassed this way. Sincerely. J. W. Marcum- my phone # is 352 454 9079. If you need any additional information, this is where I can be reached. I am very, very, angry over my experience.
View full review
Author
Location
Orlando, Florida
Service
Greyhound Bus Service
Loss
$300
Review #348517 is a subjective opinion of poster.