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I recently purchased a one-way ticket from Atlanta GA to San Antonio my bus was to depart at 12:45 am.. it didn't arrive until 7:45am .. the driver was rude for no apparent reason.. an example of an incident that happened is he hits a skunk and the bus immediately...
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Company wrote 0 private or public responses to the review from Sep 22.
Anonymous
ParFavorNoStayAtRoachMotel

I think that instead of leaving the driving to Greyhound, that you would be better off leaving the driving to some random person who picks you up hitch-hiking. At least they w...

1.0
#1362952
Hello this complaint is about poor service at the forsyth location downtown Atlanta the workers are over worked management sucks its not a safe environment, people have been shot at, the homeless has taken over this place, you have one worker cooking food, running the...
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Company wrote 0 private or public responses to the review from Jul 13.
Anonymous
Shoo

Ah, Yes. I have been through the Atlanta Greyhound bus station many, many times. I remember their gift shop where they have a model of a Greyhound Bus for sale, and I thought ...

#1302766
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Greyhound - Refund of money

I sent my tickets and name and address in March. I still haven't heard anything.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 30.
3.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1244462
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Dec 28,2017. I filed a claim with Greyhound I filled out all the necessary paperwork that they needed my ticket claim form sheet and in the claim form sheet I put every item that I was missing it was around $2,800 also had insurance that I paid on my ticket been...
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Company wrote 0 public responses to the review from Apr 05.
2.5
Bogart, Georgia
#1227149
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Greyhound - 6 hour delay

The first delay was in Nashville the bus was a hour delay. We got to Indanapolis Indiana and bus 1188 is 5 hours late which means I wouldn’t be in Chicago until 7 a clock in the morning instead of two a clock in the morning. I need a full refund please ! My name is Tyra Ashely Dunmore
Company wrote 0 public responses to the review from Jan 05.
1.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1162543
greyhound bus lines have broken the company to other subsidiaries so you have problems fighting them on complaints and the only people you can talk to from there is customer service which is a joke.I went to Toronto and on the way back the bus left 20minutes late and...
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Company wrote 0 public responses to the review from Sep 01, 2016.
1.1
#911597
Greyhound - Lost luggage
Greyhound - Lost luggage
My luggage of 2 bags was taken and checked by the Greyhound Agent in Missoula, MT on July 8, 2016 when I began my journey. One bag was returned to me at my destination (Columbus, GA) over a week after my arrival and I am still waiting for the return of my second bag. I...
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Company wrote 0 public responses to the review from Jul 29, 2016.
Anonymous
Anonymous

5 years ago this *same* Missoula bus station lost my luggage. I checked in early and went to get something to eat, and when I was on board and watching the luggage being loade...

1.6
#891111

i recently road the greyhound and the driver that dropped use off at the Atlanta terminal threw my bran new bag into the street braking the wheels and the primary zipper. the staff at the Atlanta terminal (were i spent 8 hours at waiting for my next bus btw) told me i...
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Company wrote 0 public responses to the review from Jul 28, 2016.
1.0
#890607
I was trying to get my daughter from Minnesota home to Ga. She fell asleep and missed her bus in Atlanta. She was told she had to pay $20 re-scheduling fee to catch the next bus home but she had to pay in CASH! My daughter had no money so we tried to pay the $20 over...
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Company wrote 0 public responses to the review from Jul 13, 2016.
1.0
#881884
well, i was told by clerk athat my bus would be leaving Atlanta Geogia at 9:25 that Friday night,so i left the cancer center early to get there i had use my bank card to pay for the ticket. well, the clerk said i could go to the airport to pick up ticket.when i got...
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Company wrote 0 private or public responses to the review from Apr 26, 2016.
1.3
I didn't like
  • Change in prices every day
#836579