purchased a round trip ticket @ lewisville texas depot(gas station) to find out on my return i was issued a one way ticket. had to pay $350.00 total for a ticket that should have cost $60.00 tops.
the ride from texas to oklahoma had no a/c. the ride back had a beligerant drunken hobo who was arrested in joplin after he was told to leave the property several times.
i'd just returned from burying my broyher, the drunk heard me talking to a fellow passanger and then began asking me "did he overdose?" continues to harrass other riders for ciggarettes and spare change, and the driver let him on the bus knowing he was drunk(he smelled of alchohol) clearly breaking greyhound rules. this was a bad experience and will never use their service again.
Product or Service Mentioned: Greyhound Bus Ticket.
Reason of review: Pricing issue.
Monetary Loss: $328.
Preferred solution: Full refund.
Greyhound Cons: Refund policy, Poor service, Rude staff, Disgusting.
Location: 877 S Stemmons Fwy, Lewisville, TX 75067, USA