Product: Greyhound Baggage Policy Clear all filters (35 of 35 reviews match)
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Greyhound - They egnore your claim

From 4 package I send, I got one back. I go back another one after three months and that one was opened and somethings were gone. I never received the other two. My better items were in those two. I think there is a group of employee doing this and nobody watching them.
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Greyhound Baggage Policy
#1512329
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All of our possessions are gone because Greyhound doesn’t care

Left Las Vegas and had to go to LA then Sacramento then Reno Nevada. Bags never showed up and the company refused to send claims forms. We were moving and all our possessions are gone and we will have to list everything on our own claims form, have to find a notary and send the claim certified return receipt before 30 days. If you are on the west coast travel with Flix Bus lines and never trust greyhound.
1.0
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Exchange, Refund and Cancellation Policy
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Greyhound Baggage Policy
#1478066
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Greyhound - Baggage lost

Lost my big hard case purple color baggage from Nashville to Detroit,on January 15 to 16, everything in there is just brand new items...Company still looking for it... terrible.. I'm not happy at all.. Sad
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Greyhound Baggage Policy
#1462740
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Greyhound Busline lost my luggage. I was scheduled to connect with AMTRAK in Indiana IN. Left Louisville KY via Greyhound at 12:05 AM. Arrived in IN at 2:00 AM. AMTRAK made mistake on my layover time (27 hours instead of 3 hours). They resolved the problem by sending...
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Anonymous
Tay

Watch it Greyhound will screw you over.... Just rwad the reviews.

2.2
Product
Greyhound Baggage Policy
I liked
  • Polite and safe busdrivers and baggage loaders
I didn't like
  • Crammed on like sardines uncomfortable
#1427393
Worst drivers ever, jacked up prison guard attitudes, liars, cheats and thieves. Need to be SHUT DOWN PERMANENTLY. FAULTY BUSES, HORRIFYING AND FINAL TRIP WITH THIS CRIMINALISTIC SO CALLED COMPANY. DISGUSTING, RUDE TO ELDERLY, STRAIGHT UP WRONG! NASTY BUSSES, DANGEROUS...
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Anonymous
ConcernedCitizen18

Please tell me more about your adventure. What city did you originate from and what was your destination? Did you have any interesting characters sit next to you, or did you h...

Product
Greyhound Baggage Policy
#1347561
I will never and I mean never take the Greyhound Bus to any country in the United States and I would not recommend anyone else to use this terrible service. I may have to bring legal action against this company, because I felt discriminated against due to my...
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EfficaciousWren116
EfficaciousWren116

My daughter and disabled granddaughter have been there since Thursday nite 9 pm. Bus did not come for 1 am transfer. Slept on floor for 2 nites, 2nd nite bus too full for us.....

Anonymous
DoggoneCrazyGreyhoundBusTrips

Well, one good thing about traveling on Greyhound through nashville, there is a rescue mission right across the street from the terminal. but beware: the cold weather brings o...

1.0
Product
Greyhound Baggage Policy
I didn't like
  • Poor refund policy
  • I dont like it
  • Unpleasant smell of the greyhound buses
#1330639
Im a single woman who love my family and have been traveling through greyhound to visit them at NC for awhile. I had never been so disappointed with the poor service and un professional corporation. I had a trip on April 16 of 2017 to visit my son &family with gift and...
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Anonymous
JOJO

I can tell you that your luggage ended up at Dallas,TX.warehouse

Anonymous
DumpsterDiversWorkHardFOaDolla

I have met several different people who had never ridden greyhound before and decided to take a cross country trip across America on greyhound, because they thought that it wo...

1.4
Product
Greyhound Baggage Policy
#1320063
Greyhound - STOLEN LUGGAGE
00 TO HAVE MY LUGGAGE SHIPPED FROM GREYHOUND PHILA,PA TO GREYHOUND ALBANY,GA ON 7/5/2018 AND TODAY'S 7/19/2018 AND I STILL DON'T HAVE MY BAG,AND GREYHOUND HAS NOT REIMBURSED ME FOR THE SHIPPING COST OR THE AMOUNT OF MY VALUABLES INSIDE WHICH HAS BEEN INDICATED ON MY...
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Anonymous
JOJO

Good Luck. This happens more often than you think.

Anonymous
Anonymous

True They al work together and will rob you BLIND

1.0
Product
Greyhound Baggage Policy
#1307317
Why can't you offer any help with a real person? Instead u have that virtual *** and on top of that that last time I rode Greyhound they lost My luggage and the driver was a *** I got my luggage 5 days later..
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Anonymous
JOJO

If you received your luggage 5 days later it was missed handled,not stolen.

Anonymous
Shoo

Maybe you would have better luck talking to Elvis Presley. Look up and see if there are any psychics/fortune tellers in your area. Ask them to arrange a conservation with Elvi...

1.8
Product
Greyhound Baggage Policy
#1304495

Greyhound - My baggage was lost filed a claim

Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Greyhound Baggage Policy
#1296399
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