Manufacturer: Greyhound Category: Baggage Policy Clear all filters (15 of 15 reviews match)
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SHUT GREYHOUND DOWN SAD MOSTLY POOR USE THIS LOW DOWN BUS CO. ONCE BEFORE CHRISTMAS THEY LOST ALL MY LUGGAGE GIFTS /MONEY LAPTOP ALL VANISH I AM DISABLED THEY PROMISE ME HELP WITH BAGGAGE THEN GREYHOUND WORKER IN UNIFORM TOOK MY BAGS TOLD ME TO HAVE A SEAT . MY BUS WAS...
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1.0
Product
Greyhound Baggage Policy
I didn't like
  • No reimburstment year now why
#1100546
I made many calls, waited many minutes on hold, spoke to several clueless customer disservice people. At their request, I filed a Providence police report and got a receipt for my laptop. I was supposed to get a letter in 30 days. I am still waiting for a response. I see that I am not alone in my troubles. Greyhound...
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2.0
Product
Greyhound Baggage Policy
#1099674
My bus ticket was scheduled for departure on March 17th at 5:30am from Charlotte, NC.Since I live a distance from the bus station, I went there the day before at 4pm. For $8 i was told that I could store my suitcase up to 24 hours, I paid the $8 and waited overnight...
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Anonymous
Anonymous

Really? Im going to hate to say this but........DUUUUUHHHHH!!!I dont know your age, but missing luggage has been a staple of travel since the inception of flight travel!!!! Yo...

1.0
Product
Greyhound Baggage Policy
I didn't like
  • Lack of customer service
  • Disgusting
#1023076

Greyhound Baggage Policy Review

#952295
1.0
Details
They took my suitcase and it was drivers fault it wasn't tagged! I want my suitcase!
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Right now I have no clothes to put on and no money to buy any. I will not recommend greyhound to anyone. When I got to my destination and tried talking to the driver, she had no time to listen to me because she wanted to go and light her cigarette. Greyhound bus...
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Marci2017
Marci2017

GH SUCKS!

Product
Greyhound Baggage Policy
#1004671
when he finally got to phoenix theh had lost the bag with all his clothes now my son is t6 states away woth no drivers license and no clothes I cannot wire him money because you need an id to pick up money, so he has been in his sames clothes for 3 days and these people lied to me they radioed the driver that left him and he didn't even answer. Don't ever use greyhound...
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1.0
Product
Greyhound Baggage Policy
#983715
Never will I ever use Greyhound Baggage and Shipping for my luggage again. I have served my Country over 30 years of Military Service and for something like this to happen right be for I deploy is senseless and selfish. I have contacted Greyhound two after I had mailed...
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Product
Greyhound Baggage Policy
#938147
Greyhound - Lost luggage
Greyhound - Lost luggage
My luggage of 2 bags was taken and checked by the Greyhound Agent in Missoula, MT on July 8, 2016 when I began my journey. One bag was returned to me at my destination (Columbus, GA) over a week after my arrival and I am still waiting for the return of my second bag. I...
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Anonymous
Anonymous

5 years ago this *same* Missoula bus station lost my luggage. I checked in early and went to get something to eat, and when I was on board and watching the luggage being loade...

1.6
Product
Greyhound Baggage Policy
#891111
and as for the driver he should have a better attitude and all of this happen April 07/2016 and going on April 08/2016.. Don't get me wrong i love Greyhound, but this was my WORST trip ever with them ...and at the amount of ppl in the bus there should of been 2 buses...
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2.4
Product
Greyhound Baggage Policy
I didn't like
  • Lack of customer service
  • Bad service
#826310
I recently experienced the worst Greyhound experience as of March 26 to today. My bus schedule trip was from Jacksonville, FL to Petersburg, VA and when we arrived to Fayetteville, NC , some of us were asked to board another bus headed to Petersburg ALTHOUGH my trip...
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2.0
Product
Greyhound Baggage Policy
#821046
I bought a ticket to travel by Greyhound.Got to the bus station 1h before and they just told me to wait. When boarding they would not let me because I did not have tickets on my bags. . Which they never told me I needed. .. so I went to get and the person responsable...
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1.7
Product
Greyhound Baggage Policy
#675456