Product: Greyhound Baggage Policy Clear all filters (36 of 36 reviews match)
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Greyhound - My baggage was lost filed a claim

1.0
Details
Greyhound - My baggage was lost filed a claim
Greyhound - My baggage was lost filed a claim
Filed claim for lost Bagage over 90 days ago was given this # in regards to my claim however every time i call toll free number for grey hound i am given the run around as to where no luggage has been found or claim has been received. I photo copy my claim ane here is the attachment can you please help me out by locating my claim or luggage please
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Review
#1296399 Review #1296399 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality
Riding the Greyhound Bus is such an unpleasant experience that you should be refunded Double Your Back for the purchase price of your ticket. They pack you into their filthy buses like sardines, they keep stopping at every lick hick town along the way, they rip you off...
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Review
#1296146 Review #1296146 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Pros
  • Church people who gave us free sack luches in tucson
  • Drivers who made me laugh by telling jokes
  • Cute picture of the greyhound on their logo
Cons
  • Creepy atmosphere of the entire premises outside and inside
  • Disgusting smell of the buses
  • Catching headlice from the filthy seats
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Due A Refund
Greyhound lost my bags in Sept of 2017, and I have been trying to get a resolution for almost a year. They have not been able to locate my missing bag, and I processed a request for reimbursement only to be shuffled from baggage to customer service ( over seas ) with...
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1 comment
EfficaciousWren116
#1546668

Customer service...should be called customer abuse!

Review
#1263512 Review #1263512 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Problems with payment
Loss
$1500
Preferred solution
Full refund

First time I ever rode Greyhound last time I will ride

My bus supposed to be leaving Kentucky at 3:40 a.m going to South Carolina got to Tennessee to switch buses South Carolina bus was leaving a 8 hour trip took me 13 hours they lost my luggage it has been 3 months keep calling them and they act like they just don't care or don't want to do anything about it who can I contact to get something done
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Review
#1261235 Review #1261235 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality
i went from buffalo ny to pittsburgh pa. i had a lay over in erie pa. i missed connection and had to catch another bus in morning. i called and said that i will be there in a few days to pick up bags. i got there and took bags home to unpack. many items were missing. i...
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Review
#1240729 Review #1240729 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
Tags
  • Resolution is slow with hound
2.5
Details
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
I filed a claim with Greyhound I filled out all the necessary paperwork that they needed my ticket claim form sheet and in the claim form sheet I put every item that I was missing it was around $2,800 also had insurance that I paid on my ticket been dealing with this...
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Review
#1227149 Review #1227149 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Poor customer service

Greyhound - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
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Review
#1202543 Review #1202543 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality
Greyhound lost my luggage I was crying and hesterical Greyhound threatened to call the cops our bus was stuck for 3,hours cause something was wrong with the bus I ended up taking the shuttle home lori Knight.
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1 comment
Anonymous
#1509849

I've been asleep many times before having a wonderful dream when all of a sudden I am awakened to a Living Nightmare of bright lights being turned on and the loud voice of a G...

Review
#1171066 Review #1171066 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Poor customer service

Greyhound worst bus company ever

1.0
Details
Lost bagage on 12-31-2017 and they acted so rude to me I told them they can keep the bags
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Review
#1165403 Review #1165403 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Poor customer service
1.4
Details
on a trip from Los Angeles to Wheeling WV, a trip with zero transfers Greyhound couldn't manage to leave my bag on the bus to the destination. Bad enough but then when I call I get the runaround "it's on our system we have alerted all the stations we will call you" aka...
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Review
#1155929 Review #1155929 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Cons
  • Baggage handling
  • Website baggage info
  • Baggage policies
Reason of review
Lost Bag
Loss
$400
Preferred solution
I have a few options there they can do what ever one works, first get me my bag!! Next pay for my return trip, if no bag pay me the amount lost
Tags
  • Lost Baggage