Product: Greyhound Baggage Policy Clear all filters (0 of 34 reviews match)
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Greyhound lost my bags in Sept of 2017, and I have been trying to get a resolution for almost a year. They have not been able to locate my missing bag, and I processed a request for reimbursement only to be shuffled from baggage to customer service ( over seas ) with...
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EfficaciousWren116
EfficaciousWren116

Customer service...should be called customer abuse!

Product
Greyhound Baggage Policy
#1263512

First time I ever rode Greyhound last time I will ride

My bus supposed to be leaving Kentucky at 3:40 a.m going to South Carolina got to Tennessee to switch buses South Carolina bus was leaving a 8 hour trip took me 13 hours they lost my luggage it has been 3 months keep calling them and they act like they just don't care or don't want to do anything about it who can I contact to get something done
Product
Greyhound Baggage Policy
#1261235
i went from buffalo ny to pittsburgh pa. i had a lay over in erie pa. i missed connection and had to catch another bus in morning. i called and said that i will be there in a few days to pick up bags. i got there and took bags home to unpack. many items were missing. i...
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Product
Greyhound Baggage Policy
#1240729
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
Greyhound - My bag is missing on.had insurance on it.file a claim.
I filed a claim with Greyhound I filled out all the necessary paperwork that they needed my ticket claim form sheet and in the claim form sheet I put every item that I was missing it was around $2,800 also had insurance that I paid on my ticket been dealing with this...
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2.5
Bogart, Georgia
Product
Greyhound Baggage Policy
#1227149

Greyhound - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
Product
Greyhound Baggage Policy
#1202543
Greyhound lost my luggage I was crying and hesterical Greyhound threatened to call the cops our bus was stuck for 3,hours cause something was wrong with the bus I ended up taking the shuttle home lori Knight.
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Anonymous
ConcernedCitizen18

I've been asleep many times before having a wonderful dream when all of a sudden I am awakened to a Living Nightmare of bright lights being turned on and the loud voice of a G...

Product
Greyhound Baggage Policy
#1171066

Greyhound worst bus company ever

Lost bagage on 12-31-2017 and they acted so rude to me I told them they can keep the bags
1.0
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Additional Fees
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Exchange, Refund and Cancellation Policy
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Product
Greyhound Baggage Policy
#1165403
on a trip from Los Angeles to Wheeling WV, a trip with zero transfers Greyhound couldn't manage to leave my bag on the bus to the destination. Bad enough but then when I call I get the runaround "it's on our system we have alerted all the stations we will call you" aka...
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1.4
Product
Greyhound Baggage Policy
I didn't like
  • Website baggage info
  • Baggage handling
  • Baggage policies
#1155929
rude greyhound employees should be taught customer service skills and greyhound needs 2 check person over before hiring you are working with public if you dont like your job quit or move 2 field not working with public but look who you working for and they charged my...
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Product
Greyhound Baggage Policy
#1151822
SHUT GREYHOUND DOWN SAD MOSTLY POOR USE THIS LOW DOWN BUS CO. ONCE BEFORE CHRISTMAS THEY LOST ALL MY LUGGAGE GIFTS /MONEY LAPTOP ALL VANISH I AM DISABLED THEY PROMISE ME HELP WITH BAGGAGE THEN GREYHOUND WORKER IN UNIFORM TOOK MY BAGS TOLD ME TO HAVE A SEAT . MY BUS WAS...
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Anonymous
ConcernedCitizen18

The government should shut Greyhound down for being a Menace to Society.They should refurbish all of the existing stations into transitional housing for the homeless.

1.0
Product
Greyhound Baggage Policy
I didn't like
  • No reimburstment year now why
#1100546