Product: Greyhound Baggage Policy Clear all filters (36 of 36 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.8
Details
Why can't you offer any help with a real person? Instead u have that virtual *** and on top of that that last time I rode Greyhound they lost My luggage and the driver was a *** I got my luggage 5 days later..
View full review
2 comments
Anonymous
#1624371

If you received your luggage 5 days later it was missed handled,not stolen.

Review
#1304495 Review #1304495 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Poor customer service
Worst drivers ever, jacked up prison guard attitudes, liars, cheats and thieves. Need to be SHUT DOWN PERMANENTLY. FAULTY BUSES, HORRIFYING AND FINAL TRIP WITH THIS CRIMINALISTIC SO CALLED COMPANY. DISGUSTING, RUDE TO ELDERLY, STRAIGHT UP WRONG! NASTY BUSSES, DANGEROUS...
View full review
1 comment
Anonymous
#1554288

Please tell me more about your adventure. What city did you originate from and what was your destination? Did you have any interesting characters sit next to you, or did you h...

Review
#1347561 Review #1347561 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality
Riding the Greyhound Bus is such an unpleasant experience that you should be refunded Double Your Back for the purchase price of your ticket. They pack you into their filthy buses like sardines, they keep stopping at every lick hick town along the way, they rip you off...
View full review
Review
#1296146 Review #1296146 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Pros
  • Church people who gave us free sack luches in tucson
  • That god answered my prayers kept me from dying on bus
  • Drivers who made me laugh by telling jokes
Cons
  • All of the 45 minute mcdonalds meal stops
  • Disgusting smell of the buses
  • All of the scary looking characters milling around the station
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Due A Refund
Greyhound lost my bags in Sept of 2017, and I have been trying to get a resolution for almost a year. They have not been able to locate my missing bag, and I processed a request for reimbursement only to be shuffled from baggage to customer service ( over seas ) with...
View full review
1 comment
EfficaciousWren116
#1546668

Customer service...should be called customer abuse!

Review
#1263512 Review #1263512 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Problems with payment
Loss
$1500
Preferred solution
Full refund

First time I ever rode Greyhound last time I will ride

My bus supposed to be leaving Kentucky at 3:40 a.m going to South Carolina got to Tennessee to switch buses South Carolina bus was leaving a 8 hour trip took me 13 hours they lost my luggage it has been 3 months keep calling them and they act like they just don't care or don't want to do anything about it who can I contact to get something done
View full review
Review
#1261235 Review #1261235 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality
i went from buffalo ny to pittsburgh pa. i had a lay over in erie pa. i missed connection and had to catch another bus in morning. i called and said that i will be there in a few days to pick up bags. i got there and took bags home to unpack. many items were missing. i...
View full review
Review
#1240729 Review #1240729 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund
Tags
  • Resolution is slow with hound
1.4
Details
on a trip from Los Angeles to Wheeling WV, a trip with zero transfers Greyhound couldn't manage to leave my bag on the bus to the destination. Bad enough but then when I call I get the runaround "it's on our system we have alerted all the stations we will call you" aka...
View full review
Review
#1155929 Review #1155929 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Cons
  • Baggage handling
  • Website baggage info
  • Baggage policies
Reason of review
Lost Bag
Loss
$400
Preferred solution
I have a few options there they can do what ever one works, first get me my bag!! Next pay for my return trip, if no bag pay me the amount lost
Tags
  • Lost Baggage

Greyhound - Lost duffle bag

Lost my bag at Memphis TN bus stop after I was assured that it was taking care of I need my bag found and return now!!! It has my name and arrival imfo on tag thanks Mickey South.
View full review
Review
#1202543 Review #1202543 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Bad quality

Greyhound worst bus company ever

1.0
Details
Lost bagage on 12-31-2017 and they acted so rude to me I told them they can keep the bags
View full review
Review
#1165403 Review #1165403 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Reason of review
Poor customer service
1.0
Details
SHUT GREYHOUND DOWN SAD MOSTLY POOR USE THIS LOW DOWN BUS CO. ONCE BEFORE CHRISTMAS THEY LOST ALL MY LUGGAGE GIFTS /MONEY LAPTOP ALL VANISH I AM DISABLED THEY PROMISE ME HELP WITH BAGGAGE THEN GREYHOUND WORKER IN UNIFORM TOOK MY BAGS TOLD ME TO HAVE A SEAT . MY BUS WAS...
View full review
1 comment
Anonymous
#1509859

The government should shut Greyhound down for being a Menace to Society.They should refurbish all of the existing stations into transitional housing for the homeless.

Review
#1100546 Review #1100546 is a subjective opinion of poster.
Service
Greyhound Baggage Policy
Cons
  • No reimburstment year now why
Reason of review
NOT PAID NOTHING DONE BEEN A YEAR NOW,POOR CUST SVC BAD QUALITY WAITING LONG IN METAL CHAIRS,LONG LINES PROCESSING BUSES FULL DELAYS,LOST OF ALL MY BELONGINGS & MEDICINE,PAIN AND SUFFERING,RUDE DRIVERS & MANY RUDE WORKERS
Loss
$4500
Preferred solution
Let the company propose a solution