Product: Greyhound Baggage Policy Clear all filters (0 of 34 reviews match)
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I made many calls, waited many minutes on hold, spoke to several clueless customer disservice people. At their request, I filed a Providence police report and got a receipt for my laptop. I was supposed to get a letter in 30 days. I am still waiting for a response. I see that I am not alone in my troubles. Greyhound...
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Anonymous
ConcernedCitizen18

Losing your Luggage should be the least of your worries when you are riding the Greyhound Bus. You're lucky if you don't Lose Your Mind from all of the rigamaro or your ordeal...

Anonymous
Kevin Martin 02

Greyhound lost my luggage on August 15, they have been saying my luggage is in Dallas at the warehouse. As of today,Nov 3, 2017 I haven’t seen my luggage. Filed a claim they ...

2.0
Product
Greyhound Baggage Policy
#1099674

My bus ticket was scheduled for departure on March 17th at 5:30am from Charlotte, NC.Since I live a distance from the bus station, I went there the day before at 4pm. For $8 i was told that I could store my suitcase up to 24 hours, I paid the $8 and waited overnight...
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Anonymous
SuspiciousHeavyBoxesOpenedUp

I had a friend who sent hundreds of dollars worth of magazines in boxes in the luggage compartment of the Greyhound Bus. When they got to their destination the boxes weren't t...

Anonymous
Anonymous

Really? Im going to hate to say this but........DUUUUUHHHHH!!!I dont know your age, but missing luggage has been a staple of travel since the inception of flight travel!!!! Yo...

1.0
Product
Greyhound Baggage Policy
I didn't like
  • Disgusting
  • Lack of customer service
#1023076
Right now I have no clothes to put on and no money to buy any. I will not recommend greyhound to anyone. When I got to my destination and tried talking to the driver, she had no time to listen to me because she wanted to go and light her cigarette. Greyhound bus...
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Marci2017
Marci2017

GH SUCKS!

Product
Greyhound Baggage Policy
#1004671
when he finally got to phoenix theh had lost the bag with all his clothes now my son is t6 states away woth no drivers license and no clothes I cannot wire him money because you need an id to pick up money, so he has been in his sames clothes for 3 days and these people lied to me they radioed the driver that left him and he didn't even answer. Don't ever use greyhound...
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1.0
Product
Greyhound Baggage Policy
#983715

Greyhound Baggage Policy Review

They took my suitcase and it was drivers fault it wasn't tagged! I want my suitcase!
1.0
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Additional Fees
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Exchange, Refund and Cancellation Policy
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Greyhound Baggage Policy
#952295
Never will I ever use Greyhound Baggage and Shipping for my luggage again. I have served my Country over 30 years of Military Service and for something like this to happen right be for I deploy is senseless and selfish. I have contacted Greyhound two after I had mailed...
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Greyhound Baggage Policy
#938147
Greyhound - Lost luggage
Greyhound - Lost luggage
My luggage of 2 bags was taken and checked by the Greyhound Agent in Missoula, MT on July 8, 2016 when I began my journey. One bag was returned to me at my destination (Columbus, GA) over a week after my arrival and I am still waiting for the return of my second bag. I...
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Anonymous
Anonymous

5 years ago this *same* Missoula bus station lost my luggage. I checked in early and went to get something to eat, and when I was on board and watching the luggage being loade...

1.6
Product
Greyhound Baggage Policy
#891111
and as for the driver he should have a better attitude and all of this happen April 07/2016 and going on April 08/2016.. Don't get me wrong i love Greyhound, but this was my WORST trip ever with them ...and at the amount of ppl in the bus there should of been 2 buses...
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2.4
Product
Greyhound Baggage Policy
I didn't like
  • Bad service
  • Lack of customer service
#826310
I recently experienced the worst Greyhound experience as of March 26 to today. My bus schedule trip was from Jacksonville, FL to Petersburg, VA and when we arrived to Fayetteville, NC , some of us were asked to board another bus headed to Petersburg ALTHOUGH my trip...
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2.0
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Greyhound Baggage Policy
#821046

Greyhound - Baggage Policy Review from Los Angeles, California

I bought a ticket to travel by Greyhound. Got to the bus station 1h before and they just told me to wait. When boarding they would not let me because I did not have tickets on my bags. . Which they never told me I needed. .. so I went to get and the person responsable got mad at me because I was late and left me at the station. . I paid 75 bucks and they left me... And everybody was rude to me. . Like I was supposed to know but I'm from outside USA...
1.7
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Greyhound Baggage Policy
#675456