I took the bus from Conyers Georgia to Fort Lauderdale Florida on the 1/5/2017. We changed bus in Atlanta where my suitcases were the first to be placed on the bus.
However, when I got to to Fort Lauderdale, it was only to find out that the suitcase containing all my clothes was missing. It's been three days now that I have been without my clothes and nobody can give me a positive answer. I'm told to file a claim and to know that all you'll receive is $250. The contents of my suitcase value much more than that.
Right now I have no clothes to put on and no money to buy any. I will not recommend greyhound to anyone. When I got to my destination and tried talking to the driver, she had no time to listen to me because she wanted to go and light her cigarette.
Greyhound bus service stinks. Travelers, beware!
Product or Service Mentioned: Greyhound Baggage Policy.
Reason of review: Poor customer service.