The driver for the Cleveland bound bus leaving Columbus on November 1st 2014 at 5:10 am was extremely rude and unprofessional to put it mildly. I observed him deliberately intimidate and threaten two female passengers until they boarded the bus in tears and visibly shaken.
I witnessed two of the baggage handlers exibit similar behavior. Obviously Greyhound management has no requirement or policy governing the behavior of Greyhound emloyees with regard to treating customers with respect. This location should be avoided during the night shift.
Absolutely horrible. I will never ride another Greyhound.
Product or Service Mentioned: Greyhound Baggage Policy.