Product: Greyhound Bus Service Clear all filters (418 of 418 reviews match)
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3 comments
I bought a ticked online, knowing that they are non-refundable. My trip was canceled due to a snow storm. At the station, they told me that I could leave and use the tickets later without a problem. Now they are telling me that online tickets have to be used only...
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Anonymous
#265234

Do you really believe all these excuses that Greyhound comes up with when a problem arises?These are just stories because they are juggling drivers and not enough busses. Just...

Author
Location
Athens, Georgia
Service
Greyhound Bus Service
Review #225442 is a subjective opinion of poster.
0 comments
On February 26th I purchased a ticket for Mt. Laurel, NJ from NYC Port Authority. The ticket agent directed me to gate 83. Gate 83 had a sign posted for Boston and Connecticut, not Mt. Laurel. The other option given by the ticket agent was gate 82. No signs at gate...
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Author
Location
Bronx, New York
Service
Greyhound Bus Service
Review #224602 is a subjective opinion of poster.
8 comments
I ordered my bus tickets from Fort Leonard Wood, MO to St Louis Airport and on the day of, the bus was cancelled. I was not given any notice of this. There was no signage on the door stating this fact, so myself and 2 other passengers sat in front of the terminal...
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Anonymous
#388184

Bought a 7:30am ticket bus from Worcester MA to Boston MA bus didn\'t show up I miss my appointment try to reschedule n they charged me a freakin $15.00 fee for a $20.00 ticke...

Author
Location
Mesa, Arizona
Service
Greyhound Bus Service
Loss
$27
Review #221797 is a subjective opinion of poster.
1 comment
The website allowed me to book my dad's ticket leaving PA to NM with him leaving from a location where there wasn't a station! Long story short --He had to get a ride to Pittsburgh (an hr away) after multiple phone calls and canceling the original ticket which was...
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elyriaohio
#247824

Greyhound does not EVEN HAVE a Customer Service Policy! (I asked for one with no response.) Their drivers can even leave EARLY without passengers, leaving you stranded!

Author
Location
Ruidoso, New Mexico
Service
Greyhound Bus Service
Review #221145 is a subjective opinion of poster.
4 comments
For all the people who are complaining about Greyhound's service, I know many people who take Greyhound on a regular basis and even had very many compliments about greyhound and their service. What you particular people have to understand is that many of you break...
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Anonymous
#357313

\"Anonymous - Things Happen\", you\'re an obvious corporate shill! Long story short, On 06-SEP-10 @ 6P, I spent $66 on a one-way bus fare from Sacramento to Los Angeles, then ...

Author
Location
Washington, District Of Columbia
Service
Greyhound Bus Service
Review #214594 is a subjective opinion of poster.
1 comment
We chose to ride the Greyhound Bus thinking we would have a relaxing, stress free trip from FL to KY..... It was exactly the contrast to that!! Extremely dirty, old, not safe, bus stations were in the worst parts of towns, horrible customer service, cramped small...
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Anonymous
#231707

Lucky you, not everyone can afford to rent a car. I don\'t know what the drivers make now but I do know Greyhound has been trying to bust the union and has forced wage cuts on...

Author
Location
Fort Myers, Florida
Service
Greyhound Bus Service
Review #214457 is a subjective opinion of poster.
6 comments
I will NEVER travel on Greyhound busses!! Basically on the day before christmas eve greyhound agents in Bakersfield Were selling tickets without even knowing if there was room on the busses!! I tried to find out what was happening and the agents were very rude And...
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Anonymous
#735649

To the guy who commented saying grow up, you're a *** retard and know about as much as the monkeys who run greyhound. Tickets are for a SPECIFIC SCHEDULE and if you don't use ...

Author
Location
Fairfield, California
Service
Greyhound Bus Service
Review #212959 is a subjective opinion of poster.
1 comment
On Dec 19,2010 Started out my trip from Cleveland, Ohio to LA, California. The Greyhound staff and most drivers were all RUDE! Absolutely no Customer service. I felt as if I was on a Prision Bus and treated like very poorly. the trip was 2.5 days long and cost $403 RT....
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Anonymous
#227537

Are you on drugs or are you just retarded? You shouldnt get your trip for free!! You have no grounds for a suit either so give it up brainless wonder. :eek :eek :sigh :sigh

Author
Location
Atlanta, Georgia
Service
Greyhound Bus Service
Loss
$403
Review #212772 is a subjective opinion of poster.
1 comment
Today was the first time my 15 year old son used the Greyhound. We had no ticket on arriving at the bus stop in Newcastle at 13h30. The hostes treated us with alot of respect. Before the bus left, she called us and said there is space available for him. I was told...
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Anonymous
#233708

You are seriously complaining about a 45 minute delay? And that he didn\'t arrive until 15 minutes after the time that their phone line stated during the delay? You are com...

Author
Location
Pretoria, Gauteng
Service
Greyhound Bus Service
Review #212333 is a subjective opinion of poster.
0 comments
On the way to Alabama from Fort Myers Florida, which was suppose to be a 20 hour trip, the bus I was riding was involved in an accident. The brakes went out and we re-ended a car. Greyhound then abanded me at Tallahassee, and told me it would be the next day before I...
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Author
Location
Fort Myers, Florida
Service
Greyhound Bus Service
Review #212300 is a subjective opinion of poster.