Product: Greyhound Bus Service Clear all filters (428 of 428 reviews match)
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On August 24th 2018, a Greyhound round trip ticket was purchased (physically, in person at the Detroit station) for transportation to St. Louis, MO. It was made clear to the ticket agent that the passenger in question, was to be at a funeral in St. Louis, MO at 12:00 p.
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3 comments
Anonymous
#1550078

I was at the Manhattan Port Authority on 8-26-18 at about 6 30 AM and the ticket line was busy and a grey hound employee seen I had a limp on my leg and asked if I would like ...

Review
#1338665 Review #1338665 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
2.5
Details
Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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1 comment
Anonymous
#1547884

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

Review
#1338458 Review #1338458 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Being stuck for days
  • Poor customer service
  • Sleeping on concrete floor
Reason of review
bus availability, arrival
Loss
$400
Preferred solution
Full refund
Tags
  • Late Arrivals
  • Runaround
  • Bad Customer Service
  • Greyhound Unreliable
2.1
Details
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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3 comments
Anonymous
#1555839

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Review
#1338264 Review #1338264 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Being stranded going out west &coming home
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
1.0
Details
Worst travel experience of my life. Delayed 12 hours, no AC, flat tire in the middle of the night, and abandoned by the “rescue” bus because my driver was rude to them. WiFi sucks, terrible food in the extremely dirty stations. The attendants were also rude and grumpy,...
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2 comments
Anonymous
#1567025

I wish that I had the option of taking the MegaBus, but they don't be serving Lake Charles.

Review
#1334117 Review #1334117 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
Left me and my 2 year is of daughter in Maryland because the 2 seats i purchased were not next to each other and the bus driver couldn’t even ask people to move around so i could get on now I’m steanded in a foreign city with no hotel or no money! And customer service...
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1 comment
Anonymous
#1543348

I think that the next time that I go Greyhound (if i ever), that i am going to Splurge and buy two seats so that I can put my luggage next to me in the other seat, and not hav...

Review
#1334002 Review #1334002 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.5
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
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3 comments
Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyho...

Review
#1329974 Review #1329974 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
The experience of riding on the greyhound bus remains a constant over the decades. The buses may now have wi-fi, etc. but he general unpleasant experience has remained locked in time, remaining virtually the same as it was 30 years ago. The rudeness, disrespectfulness...
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1 comment
Anonymous
#1540158

I agree with you, *** Greyhound.

Review
#1328324 Review #1328324 is a subjective opinion of poster.
Service
Greyhound Bus Service
Pros
  • Looking back and laughing about all of my greyhound trips
Cons
  • Having to spend so much monety on lice medication after trips
Reason of review
Bad quality
1.2
Details
First I Had a 9hr Delay In Richmond VA Because Drivers Was On Strike, But No One Would Tell Us Anything Had To Find Out From Another Driver and customer. Then we had a bus driver that had never taken the rout we was on and had got lost along the way so pushed us back...
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2 comments
Anonymous
#1559382

My friend, that's why I recommend buying a one week Ameripass if you are going to be taking a cross country trip. That way, if a bus isnn't running a certain route due to bad ...

Review
#1327014 Review #1327014 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
2.3
Details
I cannot imagine what's happening with Greyhound buses. I am currently on a 6:30pm bus from NYC to Mt. Laurel, NJ. Today is Saturday, July 28, 2018. First, the bus was late because, "they did not have a driver for the bus and were waiting to get one." Finally a driver...
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2 comments
Anonymous
#1530437

You lay down with filthy, stinky, greyhound passengers, you get up smelling like one.

Review
#1315601 Review #1315601 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
Horrible service all around. Stranded on side of hwy in texas.
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2 comments
Anonymous
#1524107

You should have stuck out your thumb and hitched you a ride. You probably would have gotten there much sooner and also the person who picked you up would have probably have bo...

Review
#1308121 Review #1308121 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Not as described/ advertised