1.4
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
View full review
3 comments
Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyhound forbidded filming in the station(i wonder why!!!!!), but someone clandestinely filmed inside and the place looked a mess!

They said that each person was given a donut and a bottle of water and a blanket!(Whoop-de-doo! We paid $200 for our tickets and were stranded and got a donut!) I feel very sorry for your son and grandson and i hope that god blesses them so that they have enough money to where they never have to ride Greyhound again and that they have enough money to buy decent bicycles for a reputable store that specializes in bicycles and that they never have to stoop to eating that gross food from McDonalds ever again. I also read a story(on the internet) about a greyhound bus stuck in Van Horn, Texas for 5 hours recently in may 2018. Wow, I feel so much compassion for them.

Greyhound should have opened up the coffers and paid for taxi cabs to take the customers the rest of the way to their destinations. The money's there, they could do it they wanted to and if they had any kind of human decency.

View more comments
ID
#1329974 Review #1329974 is a subjective opinion of poster.
Location
El Paso, Texas
Service
Greyhound Bus Service
Reason of review
Poor customer service

The greyhound experience is timeless

The experience of riding on the greyhound bus remains a constant over the decades. The buses may now have wi-fi, etc. but he general unpleasant experience has remained locked in time, remaining virtually the same as it was 30 years ago. The rudeness, disrespectfulness and unpleasantness of the ordeal is just as bad as ever, if not worse. Anyway contemplating a greyhound trip should first read all of the reviews on the pissed off consumer website first. They all explain in true life detail what you are getting yourself into. And by no means should you ever let greyhound talk you into buying your ticket in advance so that you can save a few bucks. If you have any length of time to think about , you will say "What in the world am I getting myself into?" and will most likely change your mind and save yourself alot of anguish. Do not buy any Greyhound Ticket, until you are sure that you are going on the trip, and then buy it an hour before leaving. Greyhound wants you to buy your tickets in advance, because so many people change their minds and don't wanna go, that they end up making much more money that way. Let the buyer beware, unless you like being tortured, you will regret ever getting aboard the greyhound bus. You'll be like Lisa Marie Presley. She told Oprah Winfrey that after she got married to Michael Jackson, she thought "Holy Mary, Mother of God, What was I thinking?" That's how you will feel while you are squashed up next to a vagrant that hasn't bathed in months.
View full review
1 comment
Anonymous
#1540158

I agree with you, *** Greyhound.

ID
#1328324 Review #1328324 is a subjective opinion of poster.
Service
Greyhound Bus Service
Pros
  • Looking back and laughing about all of my greyhound trips
Cons
  • Having to spend so much monety on lice medication after trips
Reason of review
Bad quality

Greyhound - Refund of money

1.2
Details
First I Had a 9hr Delay In Richmond VA Because Drivers Was On Strike, But No One Would Tell Us Anything Had To Find Out From Another Driver and customer. Then we had a bus driver that had never taken the rout we was on and had got lost along the way so pushed us back more for a delay.
View full review
2 comments
Anonymous
#1559382

My friend, that's why I recommend buying a one week Ameripass if you are going to be taking a cross country trip. That way, if a bus isnn't running a certain route due to bad weather, or you're stuclk with the same group of idiots for the entire trip, you can switch it up and go another way to your destination.

Once. I saved myself for being stuck for days in a station, by simply taking an alternative route and that alone was worth the extra $40 or so that my Ameripass cost me.

Anonymous
#1559381

I recently looked up a Greyhound fare and saw that they have different tiers of pricing. They have basic Economy which is the cheapest.

then they have two other tiers that are pricier, but give you priority boarding. I used to always rush to get to be one of the first people in line so that I could get a halfway decent seat. Many a time I would score a great seat, and then after the bus would leave, somebody would come up to me and ask me to switch seats with them, to a horrible sitting next to a slob, so that they could be together with their family member. If I would refuse, they would harrass me and get other passengers to harrass me until I would give up my seat, just so that i could be left the hail alone, and I would be stuck sitting in half a seat, next to a slob weighing 400 pounds taking up 1 and a half seats, and they hadn't washed in quite some time either.

The next time that happens, I will call out to the driver for assistance.

If they had wanted seats together, they should have rushed to get the first place in line like I did. I will NEVER give up my seat again if someone tries to make me give it up so that they can sit with their family.

View more comments (1)
ID
#1327014 Review #1327014 is a subjective opinion of poster.
Location
Richmond, Virginia
Service
Greyhound Bus Service
Reason of review
Bad quality
2.2
Details
I cannot imagine what's happening with Greyhound buses. I am currently on a 6:30pm bus from NYC to Mt. Laurel, NJ. Today is Saturday, July 28, 2018. First, the bus was late because, "they did not have a driver for the bus and were waiting to get one." Finally a driver...
View full review
2 comments
Anonymous
#1530437

You lay down with filthy, stinky, greyhound passengers, you get up smelling like one.

View more comments
ID
#1315601 Review #1315601 is a subjective opinion of poster.
Location
New York, New York
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
Horrible service all around. Stranded on side of hwy in texas.
View full review
2 comments
Anonymous
#1524107

You should have stuck out your thumb and hitched you a ride. You probably would have gotten there much sooner and also the person who picked you up would have probably have bought you a meal and given you a few bucks.

You would have been glad the bus broke down. You would have gotten a clean and comfortable ride and would have been able to move around in a clean vehicle.

View more comments
ID
#1308121 Review #1308121 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Not as described/ advertised

Greyhound - Eyhound bus broke down. Stranded

1.0
Details
Greyhound bus broke down. Stranded over 2 hours! No one is telling us anything! This is my 1st Greyhound bus ride and I'm extremely disappointed! I was already apprehensive about riding the bus from Detroit MI to Atlanta Ga ! Please have someone contact me to discuss compensation fpr this horrible experience!
View full review
ID
#1301520 Review #1301520 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - Slow and shabby

1.7
Details
Greyhound bus 1:00p on Sunday July 8, 2018 from Ithaca, NY to NYC: starting with two obnoxious and unhelpful counter women at the Ithaca bus station. Then the bus: shabby, unclean, elect outlets did not work, a/c was harsh, two metal rings at the bottom of my seat stuck out into my behind, no shades on the windows to protect from sun. Four or five stops, all too long, added an hour to the ride. and for that we paid $88 per person. The coup de gras: try calling them to complain... you get someone who says her name is Faith but she cannot pronounce it. She tells you that she will put you to the "Complaint department", but no answer there for almost 15 min. Same happens twice more. Ask for a supervisor? "my supervisor is not here". Never again. Shocked
View full review
1 comment
Anonymous
#1543382

You talk about Greyhound being "Slow and Shabby" like it is something unusual, out of the ordinary. What you describe is typical of all Greyhound Buses.

ID
#1300525 Review #1300525 is a subjective opinion of poster.
Location
Ithaca, New York
Service
Greyhound Bus Service
Cons
  • Shabby bus and the worst customer service
Reason of review
Bad quality
Preferred solution
Price reduction

Greyhound - The worst bus schedule in the world an information giving by

5hiurs for a bus , I started at 545 an didn’t get a bus until noon because they had us running back an fourth, I could have taking the 915 had the girl not told us to go to Cesar for the 940 which never show up , just horrible I rather take bolt to Philadelphia an catch the train , plus there is always fighting an fussing in the line, just horrible all the way around
View full review
ID
#1298497 Review #1298497 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - Worse experience ever

The bus was five hours late an I could have been on the 925 Have your employee told us no bus would becoming to bally’s An go to Caesar’s which no bus was coming to Caesar so we had to go back to Bally, now I know *** happens but this was ridiculous an there’s always confrontation coming to Atlantic City because there not organize
View full review
1 comment
Anonymous
#1575473

One good thing about riding Greyhound is that it teaches you alot about Geography. You learn about all kinds of little hick towns that you otherwise would have gone an entire lifetime without once hearing or reading about.

greyhound stops at all of these little hick towns and you get to experience a slice of Americana with all of the people you see and meet. I remember once when I was waiting on the greyhound bus to leave at the Cleveland, Ohio bus station. I saw the coal black driver looking off into the distance at something and his facial expressions were saying that he was looking at something extremely weird.

i looked to see what he was looking at and I saw an Amish Family sitting near him and they were all dressed in their traditional outfits. I laughed hysterically because I thought that it was funny that the driver was looking at them like that.

ID
#1298287 Review #1298287 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - Worst experience ever

1.0
Details
My Dad travelled with greyhound from Toronto to Pittsburgh. First of all the driver left him at the next greyhound station and his bags never made it to his final destination. It took 5 days to get his bag back. Never got his other bags back. With over a million phone calls and visits to the greyhound station. Experiences with very rude personnel. I would never recommend greyhound to anyone ever. Take megabus if you can. Very poor customer service with greyhound.
View full review
ID
#1296350 Review #1296350 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Took bus to Newark, NJ on June 25th, not knowing there was exchanging of buses. The exchange from New York was terrible. Every one seemed to be on their own timing. We were about30 minutes late getting into Newark because the driver was bus fixing mirrows outside....
View full review
ID
#1291972 Review #1291972 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Loss
$181
Preferred solution
Full refund
They should sentence prisoners to riding the Greyhound bus from San Antonio to El, Paso & back again with layovers in Fort Stockton, of course, for their punishment. If they get 30 days in jail, for 30 days stick their *** on an old Dilapidated, Uncomfortable Greyhound...
View full review
2 comments
Anonymous
#1524997

Or, they could just load them all into a parked Greyhound Bus and make them sit there all day without ever going anywhere.

View more comments
ID
#1290854 Review #1290854 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - Disgusting

1.0
Details
Tampa route was the worst. Bus disgusting smelly and filthy. Reclaim bag guy was rude, aggressive and I would not recommend ever using this sorry excuse for a company.
View full review
1 comment
Anonymous
#1508164

Cattle being driven to slaughter are given more courtesy than a passenger on a Greyhound Bus. The seats are filthy, lice and crab ridden, and everyone is packed in there like a bunch of sardines with the person sitting next to you so close than they are pressed up against your body.

Many times this person pressed up next to you hasn't had a shower in quite some time. The smell is overpowering. The Air-Conditioning system on Greyhound Buses circulates the nasty air from the bathroom throughout the bus. If you are sitting next to the window, everytime somebody does their business in the restroom, the smell is circulated through the vent right under the window and the disgusting smell blows all over you, and I imagine makes you smell like that too.

Often, when the driver suddenly slams on the brakes, there will be empty beer bottles or other crap that rolls all the way down the aisles to the front of the bus. Many of the passengers are complete slobs, throwing all of their trash onto the floor when they are through eating, and they also throw bubble gum on the floor to when they are through chewing it. I always am very pleased on the few occasions when we get a comedian for a driver who keeps telling funny jokes and making everyone laugh. Many of the drivers are no-nonsense, strict by the rules with no exceptions made no matter what.

One lady driver told us that she considered everybody on the bus to be a part of her "Human Family" and that she was glad that she didn't have to go home with them every night. I agreed with her Whole-Heartedly. The prices on the Greyhound Bus for food, snacks and meals in exorbitantly priced, way more than you could get it for in a grocery store, or even a convience store for that matter. The Prices are nothing short of Highway Robbery, and the people that they are ripping off are poor, low income people or senior citizens on a fixed income.

I always risk getting mugged when I am forced to leave the Greyhound Property so that I can go find more reasonable prices for food and drink at either a Grocery store, Fast Food Place or Convience Store nearby. Many of the Greyhound Stations are in Rough Neighborhoods too.

The San Francisco Greyhound Station ins located in the Tenderloin District and you have to walk down urine soaked streets to get to the Jack-in-The-Box to get a reasonable priced meal. Greyhound, you ought to be ashamed of yourselves for making your passengers risk getting mugged so that they can avoid your "Highway Robbery Prices"!

ID
#1289478 Review #1289478 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - The worst trip ever

1.0
Details
I seep on the for 4 days the worst trip ever.WtffWtfWtfWtfWtfSleepy
View full review
1 comment
Anonymous
#1509839

i was riding on one Greyhound Bus out of Salt Lake City and it was filled to overcapacity. I was so tired and hurting from being cramped and not being able to move that I had to lay down on the floor to spread out and get some rest, with people stepping over and on me every time they went to the restroom.

It was a nightmare. i was so tired I could have instantly have fallen asleep it it weren't for the fact that I was laying down on the disgusting floor of the Greyhound.

ID
#1288971 Review #1288971 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Whatever You Do, Make Sure You Stay Away From The Back Seat Of The Greyhound Bus!

I've literally pissed away thousands of dollars over the years riding greyhound buses. I've criss-crossed the country from east coast to west coast and back again many times and have even bought a few weekly AmeriPasses when I was going on cross country trips so that I could go through the cities I wanted to. Often when taking a trip across America, you will be stick with the same goof-balls for thousands of miles, like you are going from Florida to California and they are too, so you have to be stuck with the same loud-mouthed teasing irritating custoomers the whole way. That's why I would buy Ameripasses, so that if that happened, i could just go there another way. I've made so many trips that I know where many fast-food places and grocery stores are that are just a short walk from the Greyhound Station. One place, there was a grocery store across the road from Greyhound that sold cokes for 35cents a can while Greyhound had a bunch of it's passengers paying $1.50 a can. I ran across the street and got me 5 cokes for the price they were paying for one. And every time I go through Baton Rouge, I run down the street and get me some good stuff from Popeyes, while all of the passengers are on their scheduled meal break at the restaurant inside. And every time I go through Houston or Dallas i walk like a block or two away to the McDonalds and get me some food, which is alot cheaper thatn *** my money away on the overpriced food and snacks in their stations. The Houston station always has a bunch of people panhandling and trying to sell shoes and stuff on the sidewalk in front. Once, the driver told us that as long as we stayed inside of the greyhound station that we were relatively safe, but he warned us against walking down the street to the McDonalds, because he said that there were alot of sketchy characters panhandling and stuff and that greyhound wasn't responsible for us, once we left the property. I would always walk to McDonalds anyway, unfazed and poker faces, hiding the fact that even though I was scared and intimidated by all of those characters, I wasn't about to *** away my money on overpriced food from greyhound. Often, I would have a layover there and could take my time eating my meal at McDonalds. Also, every time I go through Mobile, Alabama, I go over to the grocery store that's not too far away and buy me a bunch of snacks and drinks which seem like a huge bargain compared to greyhound's rip off prices. I've got enough stories about Greyhound to write a real big thick book with. I've seen just about everything and can relate to most of the stories on the pissed off consumer website. My advice to people who have never ridden greyhound before: "Don't do it, unless it's for s very short trip. And whatever you do, make sure that you stay away from the Back Seat of the Greyhound Bus. All of the troublemakers tend to gravitate towards the back of the bus where they are more likely to get away with stuff. When that happens, I always try my hardest to get a seat behind the driver. That's the best place to sit if you don't want anybody bothering you.
View full review
1 comment
Anonymous
#1528854

I recommend sitting kitty korner to the driver in the front seat. then you have a real nice view of the road and you can start a conversation with the driver. And when they stop for a meal stop, you can be the first one in line to order your food from the bus.

ID
#1287050 Review #1287050 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality