Product: Greyhound Bus Service Clear all filters (428 of 428 reviews match)
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2.3
Details
I cannot imagine what's happening with Greyhound buses. I am currently on a 6:30pm bus from NYC to Mt. Laurel, NJ. Today is Saturday, July 28, 2018. First, the bus was late because, "they did not have a driver for the bus and were waiting to get one." Finally a driver...
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2 comments
Anonymous
#1530437

You lay down with filthy, stinky, greyhound passengers, you get up smelling like one.

Review
#1315601 Review #1315601 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

WATCH OUT, GREYHOUND DOESN'T GIVE A F

You would be much better off standing at the side of the road and hitch-hiking to your destination than riding with Greyhound. With all of the money that you save on tickets you can treat whoever picks you up to a wonderful meal and a full tank of gas. Stay away from this dangerous and disreputable bus company, it sucks!
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Review
#1454408 Review #1454408 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Preferred solution
free bus trips for life not that i would want to take them
1.2
Details
First I Had a 9hr Delay In Richmond VA Because Drivers Was On Strike, But No One Would Tell Us Anything Had To Find Out From Another Driver and customer. Then we had a bus driver that had never taken the rout we was on and had got lost along the way so pushed us back...
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2 comments
Anonymous
#1559382

My friend, that's why I recommend buying a one week Ameripass if you are going to be taking a cross country trip. That way, if a bus isnn't running a certain route due to bad ...

Review
#1327014 Review #1327014 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
Tampa route was the worst. Bus disgusting smelly and filthy. Reclaim bag guy was rude, aggressive and I would not recommend ever using this sorry excuse for a company.
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1 comment
Anonymous
#1508164

Cattle being driven to slaughter are given more courtesy than a passenger on a Greyhound Bus. The seats are filthy, lice and crab ridden, and everyone is packed in there like ...

Review
#1289478 Review #1289478 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
Paid for a short commute. Forty five minutes is all. Bus never showed. Asked for a credit to apply to next week. They, Greyhounds customer service, will do every thing they can to invalidate that...their bus did not show. Do what ever you can NOT to use this bus line....
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1 comment
Anonymous
#1615096

I think that things really started to go downhill after Greyhound bought up Trailways so that they could have a monopoly. I wish that this disgusting company would finally go ...

Review
#1420169 Review #1420169 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Loss
$39
1.0
Details
Horrible service all around. Stranded on side of hwy in texas.
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2 comments
Anonymous
#1524107

You should have stuck out your thumb and hitched you a ride. You probably would have gotten there much sooner and also the person who picked you up would have probably have bo...

Review
#1308121 Review #1308121 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Not as described/ advertised
So going short distances I am stuck with using Greyhound. On Sept 8th 2018 trying to go from Orlando, Fl to Miami Fl. I and some other people were taken off the bus line that was for the Miami bus. They let the other line load on the bus. When we protested they told...
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1 comment
Anonymous
#1562775

You talk about your experience like it is unusual. What you describe is typical of any long distance greyhound trip you take, in one fashion or the other. Very rude, disrespec...

Review
#1357504 Review #1357504 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.6
Details
Greyhound bus 1:00p on Sunday July 8, 2018 from Ithaca, NY to NYC: starting with two obnoxious and unhelpful counter women at the Ithaca bus station. Then the bus: shabby, unclean, elect outlets did not work, a/c was harsh, two metal rings at the bottom of my seat...
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1 comment
Anonymous
#1543382

You talk about Greyhound being "Slow and Shabby" like it is something unusual, out of the ordinary. What you describe is typical of all Greyhound Buses.

Review
#1300525 Review #1300525 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Shabby bus and the worst customer service
Reason of review
Bad quality
Preferred solution
Price reduction
Featured
1.0
Details
Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
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1 comment
Anonymous
#1358950

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

Review
#1082454 Review #1082454 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.9
Details
My Son, Daughter and Mother left Oklahoma City for Kansas City on June 12th. The bus was supposed to leave at 11:15 - Left at 12. Was supposed to arrive Kansas City at 6:45. The bus left out of Emporia at and started driving the wrong direction. My ex-husband was...
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Review
#1282073 Review #1282073 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Customer service
  • No service for purchased ticket
Reason of review
Poor customer service
Loss
$175
Preferred solution
Price reduction
Tags
  • No Refund From Greyhound
  • Worst Bus Company Ever