Product: Greyhound Bus Service Clear all filters (417 of 417 reviews match)
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Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...
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1.0
Product
Greyhound Bus Service
#1284202
I WAS MAD THAT THEY DIDN'T TELL US OUR BUS WASN'T COMING. THEY HAD US THINKING WE WAS LEAVING AT ONE TIME BUT I HAD A CONNECT TO CATCH IN MEMPHIS AND I WASN'T ABOUT TO BE IN MEMPHIS FOR 18 HRS UNTIL I COULD GET A BUS. THEY WAS VERY RUDE AND TOLD ME I HAD TO PAY TO...
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Greyhound Bus Service
#1283030
My Son, Daughter and Mother left Oklahoma City for Kansas City on June 12th. The bus was supposed to leave at 11:15 - Left at 12. Was supposed to arrive Kansas City at 6:45. The bus left out of Emporia at and started driving the wrong direction. My ex-husband was...
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1.9
Product
Greyhound Bus Service
I didn't like
  • No service for purchased ticket
  • Customer service
#1282073

I booked my one way trip from Victorville to Santa Ana on 6/9/18. I booked this trip for this day and time so I would be able to attend my friends memorial service, which I ended up missing due to Greyhounds 2 hour late bus and the driver deciding to change the order...
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Anonymous
ConcernedCitizen18

No wonder so many people feel like they need "a couple of drinks" before boarding the bus. I can see why so there are so many people on the bus getting drinks. i've witnessed ...

1.0
Product
Greyhound Bus Service
I didn't like
  • Poor service
#1277311
I was supposed to catch the 8:00 pm bus then they said midnight then it wasn't until 7:30 am the next morning and they knew at 8:00 we wasn't leaving there was roaches on the floor and they made a 12 year old boy sleep separate from where his aunt was they put females...
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Anonymous
ConcernedCitizen18

I would often load up on snacks and food to take with me on my long Greyhound trips. I remember in the Salt Lake City Greyhound station, I was eating one of the apples that I ...

Anonymous
ConcernedCitizen18

The Greyhound bus is like a combination Jail, Mental Hospital & Homeless Shelter all rolled into one.

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Greyhound Bus Service
#1275895

Greyhound - Abhorrent. Rude. All around terrible service

Overcharged for carryon luggage. Mistreated by employees because I'm a transgender person. Too many delays. Was forced to go somewhere not on my route, made to get another ticket, then my sister was forced to pick me up in a state not on my route.
Product
Greyhound Bus Service
#1272929
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hi there greyhound is an ok bus service but they need to regulate who goes on the buses to many drunk and people on the buses that they allow.. also they need to work on helping people with disabilities better. at our second to last stop they left my friend on the bus...
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Anonymous
ConcernedCitizen18

Sorry, Mr.Greyhound Doesn't Give Refunds!

Product
Greyhound Bus Service
#1272821

Greyhound - Bus was late

own the first of june i road the bus from new iberia. to houston tx it was to leave at 10.35 but it. was almost 12 an i got here late an miss my grandso leaving
5.0
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Customer service
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Greyhound Bus Service
#1272298
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Bus was to leave at 155p 5/31 and arrive in Springfield at 530p we didnt arrive till 430a 6/1 due to late bus then no driver for the bus then the bus breaking down. This is the 2nd time ive used greyhound and had horrible service.
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Anonymous
ConcernedCitizen18

Riding the Greyhound Bus is like holding a real cute kitten that keeps sqirming in your arms, trying to get away. And finally you realize why it was tring so hard to get away ...

1.8
Product
Greyhound Bus Service
#1270274

Greyhound - The trip took 24 hours more than was scheduled

Aborted in Key West Florida and was supposed to be to Dyersburg Tennessee and the bus was late for 12 hours in Atlanta and then upon the bus getting there and taking me to Nashville the lady at Nashville rerouted me saying that it would be quicker however I ended up in Indiana and then had to come all the way back down. Taking 24 hours longer than the scheduled trip was supposed to be please Rectify this situation by giving me a free trip
Product
Greyhound Bus Service
#1269010
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