Product: Greyhound Bus Service Clear all filters (0 of 412 reviews match)
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Greyhound - Abhorrent. Rude. All around terrible service

Overcharged for carryon luggage. Mistreated by employees because I'm a transgender person. Too many delays. Was forced to go somewhere not on my route, made to get another ticket, then my sister was forced to pick me up in a state not on my route.
Product
Greyhound Bus Service
#1272929
hi there greyhound is an ok bus service but they need to regulate who goes on the buses to many drunk and people on the buses that they allow.. also they need to work on helping people with disabilities better. at our second to last stop they left my friend on the bus...
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Anonymous
ConcernedCitizen18

Sorry, Mr.Greyhound Doesn't Give Refunds!

Product
Greyhound Bus Service
#1272821

Greyhound - Bus was late

own the first of june i road the bus from new iberia. to houston tx it was to leave at 10.35 but it. was almost 12 an i got here late an miss my grandso leaving
5.0
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Product
Greyhound Bus Service
#1272298
Bus was to leave at 155p 5/31 and arrive in Springfield at 530p we didnt arrive till 430a 6/1 due to late bus then no driver for the bus then the bus breaking down. This is the 2nd time ive used greyhound and had horrible service.
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Anonymous
ConcernedCitizen18

Riding the Greyhound Bus is like holding a real cute kitten that keeps sqirming in your arms, trying to get away. And finally you realize why it was tring so hard to get away ...

1.8
Product
Greyhound Bus Service
#1270274

Greyhound - The trip took 24 hours more than was scheduled

Aborted in Key West Florida and was supposed to be to Dyersburg Tennessee and the bus was late for 12 hours in Atlanta and then upon the bus getting there and taking me to Nashville the lady at Nashville rerouted me saying that it would be quicker however I ended up in Indiana and then had to come all the way back down. Taking 24 hours longer than the scheduled trip was supposed to be please Rectify this situation by giving me a free trip
Product
Greyhound Bus Service
#1269010

Greyhound - I want a refund

am very unsatisfied customer. I bought a bus ticket on sunday to travel on 5/21/2018. I arrived at the bus stop at 9:00am. My bus was for 11am . The bus didn't come until 1:58pm. Which I had to stand in the rain for hours and I missed my son graudation which was in Indianapolis IN. Ik that you can't give me my memories from this events. But I am requesting a full refund because this service really suck. My ticket number is
1.0
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Product
Greyhound Bus Service
#1261527
My bus was cancelled leaving me stranded after waiting 6 hours, was initially told the bus was delayed from 2:45 to 9:30pm on April 13 leaving from Lynchburg, Va. After calling several times I was told I would receive a refund in 7-14 business days, after this time...
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1.4
Product
Greyhound Bus Service
#1261521
Hold for very long time. No help what so ever. Bus delayed for 5+ hours. Was on time and given no other options.
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Anonymous
ConcernedCitizen18

I remember years ago they used to squeeze as many people on a greyhound bus like they could, with the entire aisle filled with standing passengers from front to back. I used t...

1.0
Product
Greyhound Bus Service
#1258513
to San Diego Ca. Had to do it on line, so I had to guess what they weigh. When I clicked pay, it double billed me. The computerzed so called treatment was pretty much oh well. Then I couldn't book the E ticket for the discount, unless I went 75 miles to get it. The...
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1.0
Product
Greyhound Bus Service
#1256708

Greyhound - Bus delayed

Sitting waiting for my bus. It's 4 hours late, front desk gave my a number. Number told me to talk to front desk. Used this site to talk to a human, human said I have to wait 24 hours. I'll try to jump through more hoops until I get my refund.
1.8
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Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Greyhound Bus Service
#1255598