Product: Greyhound Bus Service Clear all filters (428 of 428 reviews match)
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On August 24th 2018, a Greyhound round trip ticket was purchased (physically, in person at the Detroit station) for transportation to St. Louis, MO. It was made clear to the ticket agent that the passenger in question, was to be at a funeral in St. Louis, MO at 12:00 p.
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3 comments
Anonymous
#1550078

I was at the Manhattan Port Authority on 8-26-18 at about 6 30 AM and the ticket line was busy and a grey hound employee seen I had a limp on my leg and asked if I would like ...

Review
#1338665 Review #1338665 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
I booked my one way trip from Victorville to Santa Ana on 6/9/18. I booked this trip for this day and time so I would be able to attend my friends memorial service, which I ended up missing due to Greyhounds 2 hour late bus and the driver deciding to change the order...
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1 comment
Anonymous
#1511835

No wonder so many people feel like they need "a couple of drinks" before boarding the bus. I can see why so there are so many people on the bus getting drinks. i've witnessed ...

Review
#1277311 Review #1277311 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Poor service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I am glad to see that Greyhound has finally gotten their act together. It has been 3 whole weeks since someone has posted a pissed off review about them on pissed off consumer. Today is Oct.12th and the last post was sept.24th. I am sure that they are still not the...
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1 comment
Anonymous
#1584392

If you want to talk yourself out of taking a Greyhound Bus trip, just find the mist uncomfortable chair that you can find and sit in it for two hours without being able to mov...

Review
#1379872 Review #1379872 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality

Greyhound - Worst experience ever

1.0
Details
My Dad travelled with greyhound from Toronto to Pittsburgh. First of all the driver left him at the next greyhound station and his bags never made it to his final destination. It took 5 days to get his bag back. Never got his other bags back. With over a million phone calls and visits to the greyhound station. Experiences with very rude personnel. I would never recommend greyhound to anyone ever. Take megabus if you can. Very poor customer service with greyhound.
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Review
#1296350 Review #1296350 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service

Greyhound - Eyhound bus broke down. Stranded

1.0
Details
Greyhound bus broke down. Stranded over 2 hours! No one is telling us anything! This is my 1st Greyhound bus ride and I'm extremely disappointed! I was already apprehensive about riding the bus from Detroit MI to Atlanta Ga ! Please have someone contact me to discuss compensation fpr this horrible experience!
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Review
#1301520 Review #1301520 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
to San Diego Ca. Had to do it on line, so I had to guess what they weigh. When I clicked pay, it double billed me. The computerzed so called treatment was pretty much oh well. Then I couldn't book the E ticket for the discount, unless I went 75 miles to get it. The...
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Review
#1256708 Review #1256708 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
1.0
Details
Dont ever book with greyhound!!!! Bad customer service (the agent gave me a sarcastic tone!) Skeptical and no signs for the bus stop! You cant get a refund because you missed the bus from running around the area to look for the right bus stop. Never again!!!
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1 comment
Anonymous
#1505792

The Greyhound Bus is a combination of a Jail, Mental Hospital and a Homeless Shelter all rolled into one. If you are thinking about taking a real long trip, you should first g...

Review
#1286755 Review #1286755 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
The experience of riding on the greyhound bus remains a constant over the decades. The buses may now have wi-fi, etc. but he general unpleasant experience has remained locked in time, remaining virtually the same as it was 30 years ago. The rudeness, disrespectfulness...
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1 comment
Anonymous
#1540158

I agree with you, *** Greyhound.

Review
#1328324 Review #1328324 is a subjective opinion of poster.
Service
Greyhound Bus Service
Pros
  • Looking back and laughing about all of my greyhound trips
Cons
  • Having to spend so much monety on lice medication after trips
Reason of review
Bad quality
1.0
Details
Took the bus from Matamoros and upon reaching the Brownsville border, like expected, we all got down to get checked and the officer took quite a while to get me an i94 (There were quite a number of people in line). Went out afterwards just to find that the bus had...
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Review
#1284202 Review #1284202 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.8
Details
Bus was to leave at 155p 5/31 and arrive in Springfield at 530p we didnt arrive till 430a 6/1 due to late bus then no driver for the bus then the bus breaking down. This is the 2nd time ive used greyhound and had horrible service.
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1 comment
Anonymous
#1509843

Riding the Greyhound Bus is like holding a real cute kitten that keeps sqirming in your arms, trying to get away. And finally you realize why it was tring so hard to get away ...

Review
#1270274 Review #1270274 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service