Product: Greyhound Bus Service Clear all filters (322 of 322 reviews match)
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I called greyhound too many timI was told i would get a refund for second part of unsed. Tickwt. Still not letter or refund. I callef again and they stated nothing in thier system. Its just to much the copy i had faded unable to read. This had been going on sincr 01...
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Greyhound Bus Service
#1089202
Greyhound OVERSELLS seats and when you get to the point of pickup (Greyhound Bus Terminal), you are told the seating is first-come, first-served! The bus does not make the scheduled stop indicated on your ticket. This has got to be the WORST service ever!! If you pay...
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Anonymous
Denise

Bought two tickets to go to San Francisco with friend. When got home noticed small print that the date and time was wrong. Called customer service they said oh your bus just l...

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Greyhound Bus Service
#1086916
My email to Greyhound that bounced back as undeliverable ... I am writing to inform you on how appalled and disappointed I am with Greyhound Bus Lines customer service - phone and how passengers were treated. My mother, a senior citizen, was scheduled to depart New...
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1.8
Product
Greyhound Bus Service
I didn't like
  • Poor service
  • Late depatures
#1083704

Greyhound - Latebus

#1107908
3.2
Details
Late because greyhound bus was late.
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Greyhound - 8 hours is too much withput wifi

#1095592
100mb wifi why thats about 20 emaila. Dpnt expect me to use this service again. Flying is mow my #1 choice. At hour 4 we were about to purchase food and drink. In Thailand an 8 hour trip costs 20.00 and includes snacks or lunch plus water and wifi Goodbye Greyhound
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Greyhound - Theft

#1076679
2.0
Details
I had a miss printed ticket...told me to go ahead a travel....brought me half way to my destination..and told me I could no longer travel on that ticket ..put me off the bus in columbia,sc....gave my reissued ticket to another passenger....I c identity theft and inherentance scams...just another addition to my FtC investigation!!!!
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Customer service
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Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Greyhound - Butt punctured

#1068869
i rode the bus numbered fl86400 from jacksonville florida to columbus ohio . every seat is so bad that two metal objects poke into ones' butt cheeks . the condition of the seats are so damaged , you constantly slide down and out of the ' cushion ' . to top it all every stank *** person possible was on this bus . it was consistantly full , due to a holiday weekend , july 4th .
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Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
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Anonymous
Smitty

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

1.0
Product
Greyhound Bus Service
#1082454
I was traveling from Greenville South Carolina to Atlanta on April 29th when an employee of the greyhound corporation got lost while driving me to my connection. Because he got lost it made me miss my connection to Orlando. The next bus was 6 hours later. It took me...
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Greyhound Bus Service
#1080819
Then in sacremento an attendant calls out the wrong bus number as loadin so a few of us stood at the door and watched our bus leave. I had to pay for a motel. Again... rescheduling added yet another 14.4 hours to my trip. And at my destination the only reason i didnt...
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1.4
Product
Greyhound Bus Service
#1075105
Greyhound - Very very dissatisfied
I'm on bus 60542 Nashville TN to Cincinnati OH .The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...
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Anonymous
Anonymous

Take a plane next time everyone knows buses suck , new or old

2.4
Product
Greyhound Bus Service
I liked
  • That i could purchase online
#1074029
May 2017, HAD to go to Houston, usual transportation by Amtrak was not available. Purchased two tickets for Greyhound with all its promises including comfortable ride with wifi and etc. But instead we boarded a bus (not a Greyhound) that needed to be painted, old, no...
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1.0
Product
Greyhound Bus Service
I didn't like
  • Filthy restroom unflushed waste
  • Unprofessional bus driver
  • No wifi as promised
#1073251
This has been a mess. I have never had problems with Greyhound before. To put a lady off the bus with six children without giving her luggage. She has waited 6 or more hours to get a bus. They consistent in telling her it is not enough room. The kids ages are...
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1.2
Product
Greyhound Bus Service
#1065046
Grandson stranded because of Greyhound lousy bus service
My grandson bought a ticket from Sioux City, Iowa to Duncan, Arizona. The bus was late for the layover and the passengers spent the night on the street because they wouldn't let them sleep in the terminal!! Next morning they caught the bus for Phoenix but the driver...
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2.5
Product
Greyhound Bus Service
#1061002