Product: Greyhound Bus Service Clear all filters (0 of 366 reviews match)
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Apparently it does not matter if you have ticket/reservation...you may still be stranded. They will sometimes get you a hotel/uber...if they feel like it! Or they tell you they will...then don't and you have to sleep on the floor...or go to homeless shelter! Not how I...
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Anonymous
SweetTea

Greyhound should have a few empty buses available so that when passengers become stranded, that Greyhound can let them go onboard it and sleep for the night. Greyhound could p...

2.5
Product
Greyhound Bus Service
I didn't like
  • Being stuck for days
  • Sleeping on concrete floor
  • Poor customer service
#1338458
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Anonymous
GoingToHaveToRemainAnonymous

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Anonymous
Trish M

Message I got from my daughter: The bus is {{Redacted}}...like last time. But, the station manager is here and he's getting us a hotel room. We have to take the Knoxville tran...

2.1
Product
Greyhound Bus Service
I didn't like
  • Being stranded going out west &coming home
#1338264
Horrible service all around. Stranded on side of hwy in texas.
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Anonymous
Shoo

You should have stuck out your thumb and hitched you a ride. You probably would have gotten there much sooner and also the person who picked you up would have probably have bo...

1.0
Product
Greyhound Bus Service
#1308121
My Dad travelled with greyhound from Toronto to Pittsburgh. First of all the driver left him at the next greyhound station and his bags never made it to his final destination. It took 5 days to get his bag back. Never got his other bags back. With over a million phone...
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1.0
Product
Greyhound Bus Service
#1296350
My Son, Daughter and Mother left Oklahoma City for Kansas City on June 12th. The bus was supposed to leave at 11:15 - Left at 12. Was supposed to arrive Kansas City at 6:45. The bus left out of Emporia at and started driving the wrong direction. My ex-husband was...
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1.9
Product
Greyhound Bus Service
I didn't like
  • No service for purchased ticket
  • Customer service
#1282073
The bus didn't come until 1:58pm. Which I had to stand in the rain for hours and I missed my son graudation which was in Indianapolis IN. Ik that you can't give me my memories from this events. But I am requesting a full refund because this service really suck. My...
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1.0
Product
Greyhound Bus Service
#1261527
My bus was cancelled leaving me stranded after waiting 6 hours, was initially told the bus was delayed from 2:45 to 9:30pm on April 13 leaving from Lynchburg, Va. After calling several times I was told I would receive a refund in 7-14 business days, after this time...
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1.4
Product
Greyhound Bus Service
#1261521
Hold for very long time. No help what so ever. Bus delayed for 5+ hours. Was on time and given no other options.
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Anonymous
ConcernedCitizen18

I remember years ago they used to squeeze as many people on a greyhound bus like they could, with the entire aisle filled with standing passengers from front to back. I used t...

1.0
Product
Greyhound Bus Service
#1258513
to San Diego Ca. Had to do it on line, so I had to guess what they weigh. When I clicked pay, it double billed me. The computerzed so called treatment was pretty much oh well. Then I couldn't book the E ticket for the discount, unless I went 75 miles to get it. The...
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1.0
Product
Greyhound Bus Service
#1256708
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Greyhound - Bus delayed

Sitting waiting for my bus. It's 4 hours late, front desk gave my a number. Number told me to talk to front desk. Used this site to talk to a human, human said I have to wait 24 hours. I'll try to jump through more hoops until I get my refund.
1.8
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Greyhound Bus Service
#1255598