Product: Greyhound Bus Service Clear all filters (7 of 423 reviews match)
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0 comments
1.0
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Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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Author
Location
Sacramento, California
Service
Greyhound Bus Service
Cons
  • No refund for a trip i couldnt take at fault of them
  • Yelled at by employee
  • Poor customer service
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund
Review #1583654 is a subjective opinion of poster.
3 comments
1.0
Details
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Here's what happened: Me and my two toddlers were on the ATL bus heading toward NY, we were maybe 40 minutes into the highway before the bus engine blew out and started smoking. Instead of taking precaution and stopping the bus, the driver revved the engine repeatedly...
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Anonymous
#1650921

Drama 101 is down the hall...

Author
Location
Orlando, Florida
Service
Greyhound Bus Service
Pros
  • Gave us a 7 dollar meal plan voucher
Cons
  • Horrible customer service
  • Negligence toward their customers needs
  • Unfair refund policy
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund
Tags
Review #1420163 is a subjective opinion of poster.
Featured
1 comment
1.0
Details
Greyhound - Horrible experience
Greyhound - Horrible experience
I supposed to leave Dayton, OH at 10,20pm the bus was full they toke only 2 passenger i dont know how Greyhound system works and we were forced to stay 2 more hours for 2nd bus to come, i payed for 15 hours trip, now im at Columbus, OH its 2,30am and they are telling...
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Anonymous
#1358950

Telling on "Facebook" doesn't mean anything and won't help.And unless you tell only truth, you are subject to libel accusations.You "don't know how the system works" . Here's...

Author
Location
Columbus, Ohio
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1082454 is a subjective opinion of poster.
Featured
2 comments
2.4
Details
Greyhound - Very very dissatisfied
I'm on bus 60542 Nashville TN to Cincinnati OH .The bus seems like one of of your old buses ,wifi doesn't work my seat is broke ,I can actually lick the seat in front of me I'm so close ,I had to ride like this for two and one half hours being that I'm seventy years...
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Anonymous
#1524998

Haven't you heard that modern day flying has become the equivalent of a Flying Greyhound Bus?

Author
Service
Greyhound Bus Service
Pros
  • That i could purchase online
Reason of review
Poor customer service
Review #1074029 is a subjective opinion of poster.
1 comment
2.5
Details
Grandson stranded because of Greyhound lousy bus service
My grandson bought a ticket from Sioux City, Iowa to Duncan, Arizona. The bus was late for the layover and the passengers spent the night on the street because they wouldn't let them sleep in the terminal!! Next morning they caught the bus for Phoenix but the driver...
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Anonymous
#1587697

You shouldn't let your Grandson ride the Greyhound Bus. He have his belongings stolen from him and there are alot of unsavory characters lurking in the Greyhound stations look...

Author
Service
Greyhound Bus Service
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
Review #1061002 is a subjective opinion of poster.
0 comments

Greyhound - Bus Service Review from Philadelphia, Pennsylvania

1.6
Details
Greyhound - Bus Service Review from Philadelphia, Pennsylvania
My bus was scheduled to leave at 4:35 bus don't pull off till 5:30 this is some *** and asked multiple times what was goin on who was assisting us ain't keep having a attitude with me cause my bus is a hour late and had no answers for me but we are cleaning the bus Smfh
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Author
Location
Philadelphia, Pennsylvania
Service
Greyhound Bus Service
Reason of review
Not as described/ advertised
Review #837628 is a subjective opinion of poster.
0 comments
Greyhound - Bus fire & leaped out of bus on tow truck
5/15/2013 between Atmore, AL and Mobile, AL bus GLI 1565 caught fire and the driver extinguished it then the fire department came and put water on the fire. We were standing outside in the dark for about an hour before we could get back on the bus. Once we were able to...
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Author
Location
Atmore, Alabama
Service
Greyhound Bus Service
Review #409422 is a subjective opinion of poster.