Product: Greyhound Bus Service Clear all filters (423 of 423 reviews match)
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3 comments
1.0
Details
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Here's what happened: Me and my two toddlers were on the ATL bus heading toward NY, we were maybe 40 minutes into the highway before the bus engine blew out and started smoking. Instead of taking precaution and stopping the bus, the driver revved the engine repeatedly...
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Anonymous
#1650921

Drama 101 is down the hall...

Author
Location
Orlando, Florida
Service
Greyhound Bus Service
Pros
  • Gave us a 7 dollar meal plan voucher
Cons
  • Disgusting
  • Horrible customer service
  • Unfair refund policy
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund
Tags
Review #1420163 is a subjective opinion of poster.
0 comments
1.0
Details
Greyhound - If I could give less than a one-star rating, I would.
Greyhound - If I could give less than a one-star rating, I would.
If I could give less than a one-star rating, I would. I recently booked a trip with Greyhound and it literally could not have been a worse experience. Their employees hate their job and it's very noticeable. I was taking a trip from southern California to the Oregon...
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Author
Location
Sacramento, California
Service
Greyhound Bus Service
Cons
  • No refund for a trip i couldnt take at fault of them
  • Yelled at by employee
  • Poor customer service
Reason of review
Poor customer service
Loss
$249
Preferred solution
Full refund
Review #1583654 is a subjective opinion of poster.
Resolved
0 comments
1.1
Details
Charlotte, NC Summary - to LA: Leg 1 - Charlotte to Atlanta - Two hours late to Atlanta - missed connecting bus - five hour delay to get re-ticketed. Leg 2 - Atlanta to Dallas - Student driver - kept killing engine - 30 mph at times on freeway - claims transmission...
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Author
Service
Greyhound Bus Service
Cons
  • Four inferior or broken buses out of five
Reason of review
Problem with delivery
Preferred solution
Full refund
Review #1505040 is a subjective opinion of poster.
1 comment
5.0
Details
2007, I had reported space cadets, blood leaks, hacked, tech saw, tech ax, xrays, Christ crimes. Cyber nails, mist, and cyber skies, cyber planet, Conrad Carpenter, tech impacts have not halted matter, tech capture at Greyhound bus travelling to Laredo, Tx in 2008....
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Anonymous
#1710348

Did you remember to take your medication this morning? Best get on that right away!

Author
Location
Brownsville, Texas
Service
Greyhound Bus Service
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Review #1569729 is a subjective opinion of poster.
0 comments
1.0
Details
Took a trip from Austin TX to Toronto Ontario on 19th Jun. Other than seat not reclining and overhead light not working. They changed driver 4 times and each time everyone had to get if and reboard. 90% of the people at the crowded stations were reboarding. Then one of...
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Author
Service
Greyhound Bus Service
Reason of review
Problem with delivery
Preferred solution
Improve your services.
Review #1564574 is a subjective opinion of poster.
1 comment
1.6
Details
Booked a round trip bus ticket from North Hollywood to Phoenix this past weeknd for my mom and grandma. The bus departure from Los Angeles to Phoenix was an hour and a half a late, so they had to transfer to a bus that was going to Texas and making a stop in Phoenix....
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Anonymous
#1710350

Greyhound is noted for getting you there a day late and a dollar short.(because you had to fritter away all your money on overpriced food, drink and snacks). Plus, the lice me...

Author
Location
Phoenix, Arizona
Service
Greyhound Bus Service
Review #1556694 is a subjective opinion of poster.
2 comments
1.5
Details
Bus leaves Atlanta Greyhound station travels 2or3 blocks breaks down. Sat stuck in traffic for an hour.
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Anonymous
#1681189

Once, when traveling through Atlanta on Greyhound, I walked around until I found a convenience store to buy some food & drink at. A VERY AGGRESSIVE panhandler hounded me for m...

Author
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1520577 is a subjective opinion of poster.
0 comments

Greyhound - Violation of 4th Amendments Rights

On Thursday July 11 2019, my greyhound bus from Palm Springs to LA was one hour late. The driver said the bus was late because ICE ( Border Patrol) had boarded the bus and demanded passenger IDs. Most of the passengers on this route are Hispanic and do not know or are terrified to exercise their rights. Greyhound could refuse entry to the agents if they do not have a warrant or probable cause. But Greyhound is allowing this assault on our rights. Call Greyhound and tell them to knock this *** off. You can also go to the ACLU website and sign their petition to Greyhound.
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Author
Location
Los Angeles, California
Service
Greyhound Bus Service
Pros
  • Cheap way to travel
Cons
  • Violation of 4th amendment rights
Reason of review
Violation of 4th amendment rights
Preferred solution
Stop allowing Border Patrol entry to your buses without warrant or probable cause
Review #1585222 is a subjective opinion of poster.
1 comment
2.1
Details
Greyhound is horrible. Me and mother were going to see the play Wicked on Broadway at 2 pm. We have been wanting to see this play for about 5 years. We get to the stop where the New Carrollton bus was supposed to board at 8:30 and leave at 8:55. We got there about...
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Anonymous
#1660809

You should have been refunded DOUBLE YOUR MONEY BACK.

Author
Service
Greyhound Bus Service
Cons
  • Being dismissed
  • Missing my event
Reason of review
Poor customer service
Loss
$325
Review #1492123 is a subjective opinion of poster.
0 comments

Greyhound - They dropped me off in Alabama in a city that was not on my route.

1.4
Details
I left Conway, Arkansas to go to Florida using Greyhound bus lines. My trip was suppose to go: Conway Little Rock Memphis Nashville Montgomery Ocala. How it really went: Conway Little Rock Memphis Nashville. This is where my bus never showed up. The attendant put several of us in a bus to Brimingham. Which was out of my way. After spending 12 hours in Nashville. I then spent another 12 hours in Brimingham. Never got an apology. Never got any sort of compensation. The driver said "oh well, the desk will get you to Florida" I'm furious!!! What was suppose to take a day and a half took 3 *** days!!! I want my damn money back!!! Wtf
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Author
Location
Birmingham, Alabama
Service
Greyhound Bus Service
Reason of review
Poor customer service
Review #1498640 is a subjective opinion of poster.