Product: Greyhound Bus Service Rating: 2 Stars Clear all filters (36 of 423 reviews match)
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1 comment
1.6
Details
Booked a round trip bus ticket from North Hollywood to Phoenix this past weeknd for my mom and grandma. The bus departure from Los Angeles to Phoenix was an hour and a half a late, so they had to transfer to a bus that was going to Texas and making a stop in Phoenix....
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Anonymous
#1710350

Greyhound is noted for getting you there a day late and a dollar short.(because you had to fritter away all your money on overpriced food, drink and snacks). Plus, the lice me...

Author
Location
Phoenix, Arizona
Service
Greyhound Bus Service
Review #1556694 is a subjective opinion of poster.
1 comment
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
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Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take t...

Author
Location
San Marcos, Texas
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1525760 is a subjective opinion of poster.
2 comments
1.5
Details
Bus leaves Atlanta Greyhound station travels 2or3 blocks breaks down. Sat stuck in traffic for an hour.
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Anonymous
#1681189

Once, when traveling through Atlanta on Greyhound, I walked around until I found a convenience store to buy some food & drink at. A VERY AGGRESSIVE panhandler hounded me for m...

Author
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1520577 is a subjective opinion of poster.
1 comment
1.5
Details
2 hour delay for a 1 hour trip. Reason: there was no bus assigned for the trip from Hollywood to Oxnard, even though this was a regularly scheduled trip. No Wi-Fi in station, only metal benches. Poorly organized and managed company.
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Anonymous
#1673285

One time when I was riding the Greyhound Bus, I went to go buy 1 liter bottle of Coca Coal at the 7-Eleven store while we were waiting in San Bernardino, California. The cashi...

Author
Location
Nogales, Sonora
Service
Greyhound Bus Service
Review #1499245 is a subjective opinion of poster.
1 comment
2.1
Details
Greyhound is horrible. Me and mother were going to see the play Wicked on Broadway at 2 pm. We have been wanting to see this play for about 5 years. We get to the stop where the New Carrollton bus was supposed to board at 8:30 and leave at 8:55. We got there about...
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Anonymous
#1660809

You should have been refunded DOUBLE YOUR MONEY BACK.

Author
Service
Greyhound Bus Service
Cons
  • Being dismissed
  • Missing my event
Reason of review
Poor customer service
Loss
$325
Review #1492123 is a subjective opinion of poster.
3 comments
2.1
Details
Got to Nashville, TN for Greyhound transfer about 9 pm next bus to arrive 1:30 am. Never showed. Station manager told me he would get hotel room for my 5 year old disabled daughter and I. And an Uber, food vouchers, etc. He left without doing so and did not leave info...
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Anonymous
#1555839

I rode into Nashville once in the middle of winter and it was snowing heavily. I noticed that there was a rescue mission right across the street, so I went over there to get a...

Author
Location
Nashville, Tennessee
Service
Greyhound Bus Service
Cons
  • Being stranded going out west &coming home
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Review #1338264 is a subjective opinion of poster.
3 comments
1.5
Details
Aug 15 2018 , My son and grandson are stranded in El Paso TX. because the bus that was rented by Greyhound to take passengers from ElPaso to San Antonio contract expired and now my kids and other families are stranded for an entire day and all they can say at Greyhound...
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Anonymous
#1540190

I looked up on the internet and they showed where a greyhound bus was stranded in El Paso in January 2015 and that there were over 100 stranded passengers. It said that Greyho...

Author
Location
El Paso, Texas
Service
Greyhound Bus Service
Reason of review
Poor customer service
Review #1329974 is a subjective opinion of poster.
2 comments
2.3
Details
I cannot imagine what's happening with Greyhound buses. I am currently on a 6:30pm bus from NYC to Mt. Laurel, NJ. Today is Saturday, July 28, 2018. First, the bus was late because, "they did not have a driver for the bus and were waiting to get one." Finally a driver...
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Anonymous
#1530437

You lay down with filthy, stinky, greyhound passengers, you get up smelling like one.

Author
Location
New York, New York
Service
Greyhound Bus Service
Reason of review
Bad quality
Review #1315601 is a subjective opinion of poster.
1 comment
1.6
Details
Greyhound bus 1:00p on Sunday July 8, 2018 from Ithaca, NY to NYC: starting with two obnoxious and unhelpful counter women at the Ithaca bus station. Then the bus: shabby, unclean, elect outlets did not work, a/c was harsh, two metal rings at the bottom of my seat...
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Anonymous
#1543382

You talk about Greyhound being "Slow and Shabby" like it is something unusual, out of the ordinary. What you describe is typical of all Greyhound Buses.

Author
Location
Ithaca, New York
Service
Greyhound Bus Service
Cons
  • Shabby bus and the worst customer service
Reason of review
Bad quality
Preferred solution
Price reduction
Review #1300525 is a subjective opinion of poster.
0 comments
1.9
Details
My Son, Daughter and Mother left Oklahoma City for Kansas City on June 12th. The bus was supposed to leave at 11:15 - Left at 12. Was supposed to arrive Kansas City at 6:45. The bus left out of Emporia at and started driving the wrong direction. My ex-husband was...
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Author
Location
Kansas City, Missouri
Service
Greyhound Bus Service
Cons
  • Customer service
  • No service for purchased ticket
Reason of review
Poor customer service
Loss
$175
Preferred solution
Price reduction
Tags
  • No Refund From Greyhound
  • Worst Bus Company Ever
Review #1282073 is a subjective opinion of poster.