Product: Greyhound Bus Service Clear all filters (428 of 428 reviews match)
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1.6
Details
Booked a round trip bus ticket from North Hollywood to Phoenix this past weeknd for my mom and grandma. The bus departure from Los Angeles to Phoenix was an hour and a half a late, so they had to transfer to a bus that was going to Texas and making a stop in Phoenix....
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1 comment
Anonymous
#1710350

Greyhound is noted for getting you there a day late and a dollar short.(because you had to fritter away all your money on overpriced food, drink and snacks). Plus, the lice me...

Review
#1556694 Review #1556694 is a subjective opinion of poster.
Service
Greyhound Bus Service
1.5
Details
Bus was 5 hrs late at contenting station and over 3 hrs late at destination. Electric plugs or light neither worked. Customer service was a joke. No refund. Foreigners answering phones could care less about talking to you or taking care of the customer. Will never go...
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1 comment
Anonymous
#1681187

I would, but they don't service my hometown. And anyway, I have read plenty of Pissed Off Consumer reviews that make it sound almost as bad as Greyhound is. But I would take t...

Review
#1525760 Review #1525760 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.5
Details
Bus leaves Atlanta Greyhound station travels 2or3 blocks breaks down. Sat stuck in traffic for an hour.
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2 comments
Anonymous
#1681189

Once, when traveling through Atlanta on Greyhound, I walked around until I found a convenience store to buy some food & drink at. A VERY AGGRESSIVE panhandler hounded me for m...

Review
#1520577 Review #1520577 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
Resolved
1.1
Details
Charlotte, NC Summary - to LA: Leg 1 - Charlotte to Atlanta - Two hours late to Atlanta - missed connecting bus - five hour delay to get re-ticketed. Leg 2 - Atlanta to Dallas - Student driver - kept killing engine - 30 mph at times on freeway - claims transmission...
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Review
#1505040 Review #1505040 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Four inferior or broken buses out of five
Reason of review
Problem with delivery
Preferred solution
Full refund
1.5
Details
2 hour delay for a 1 hour trip. Reason: there was no bus assigned for the trip from Hollywood to Oxnard, even though this was a regularly scheduled trip. No Wi-Fi in station, only metal benches. Poorly organized and managed company.
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1 comment
Anonymous
#1673285

One time when I was riding the Greyhound Bus, I went to go buy 1 liter bottle of Coca Coal at the 7-Eleven store while we were waiting in San Bernardino, California. The cashi...

Review
#1499245 Review #1499245 is a subjective opinion of poster.
Service
Greyhound Bus Service

Greyhound - They dropped me off in Alabama in a city that was not on my route.

1.4
Details
I left Conway, Arkansas to go to Florida using Greyhound bus lines. My trip was suppose to go: Conway Little Rock Memphis Nashville Montgomery Ocala. How it really went: Conway Little Rock Memphis Nashville. This is where my bus never showed up. The attendant put several of us in a bus to Brimingham. Which was out of my way. After spending 12 hours in Nashville. I then spent another 12 hours in Brimingham. Never got an apology. Never got any sort of compensation. The driver said "oh well, the desk will get you to Florida" I'm furious!!! What was suppose to take a day and a half took 3 *** days!!! I want my damn money back!!! Wtf
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Review
#1498640 Review #1498640 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Although it was wonderful to be given a five hour long delay in Saint Louis, Missouri so that I was able to listen to a nephew discuss a career, it was awful to be unable to offer more than a sack of potato chips to a growing lad. We did not know how long the bus delay...
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1 comment
Anonymous
#1661189

I have ridden the bus many a time when the driver had people put off the bus. Everyone on the bus was always grateful that the rude and obnoxious drunken passengers were remov...

Review
#1492645 Review #1492645 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
2.1
Details
Greyhound is horrible. Me and mother were going to see the play Wicked on Broadway at 2 pm. We have been wanting to see this play for about 5 years. We get to the stop where the New Carrollton bus was supposed to board at 8:30 and leave at 8:55. We got there about...
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1 comment
Anonymous
#1660809

You should have been refunded DOUBLE YOUR MONEY BACK.

Review
#1492123 Review #1492123 is a subjective opinion of poster.
Service
Greyhound Bus Service
Cons
  • Missing my event
  • Being dismissed
Reason of review
Poor customer service
Loss
$325
Tags
  • Horrible
  • Terrible

Greyhound - Never again...

It was the worst 23 hour's of my life? Had a panic attack. Was told I was going to get throughout of the property? Went to Jacksonville instead of the StAugistine? Very rude people that work there?
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Review
#1481219 Review #1481219 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
I will like to get a full refund on both my tickets from Los Angeles to Ft Texas Amarillo Tx to Los Angeles. During theses trips I woke up to a passenger trying to steal my Apple Watch off my wrist told the bus driver nothing done headphones being stolen off the...
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Review
#1464529 Review #1464529 is a subjective opinion of poster.
Service
Greyhound Bus Service