Product: Greyhound Bus Service Clear all filters (428 of 428 reviews match)
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WATCH OUT, GREYHOUND DOESN'T GIVE A F

You would be much better off standing at the side of the road and hitch-hiking to your destination than riding with Greyhound. With all of the money that you save on tickets you can treat whoever picks you up to a wonderful meal and a full tank of gas. Stay away from this dangerous and disreputable bus company, it sucks!
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Review
#1454408 Review #1454408 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Preferred solution
free bus trips for life not that i would want to take them

Greyhound - Special lost ticket Chicago, IL kicking out

No one answers the phone, I bought another ticket no way to inform Chicago bus service on his situation. Omaha bus statio has helped me.
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Review
#1452972 Review #1452972 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
1.0
Details
My sister left Elizabeth City, NC on Sunday morning, December 23rd on Greyhound bus headed for Greenville, NC. This bus was 20 mins late. Because of this, she missed her bus connection in Greenville.....and the next bus connection in Raleigh, NC . as well. She was put...
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Review
#1435322 Review #1435322 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Loss
$240
Preferred solution
Let the company propose a solution
1.0
Details
I had taken Greyhound buses roundtrip from Los Angeles/Las Vegas until about a year ago; I am a senior and the midweek prices were great. About a year ago the service became totally unreliable -- buses departing/arriving late, frequent breakdowns, and really rude...
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Review
#1431767 Review #1431767 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad Business Practices
Preferred solution
Let the company propose a solution
Paid for a short commute. Forty five minutes is all. Bus never showed. Asked for a credit to apply to next week. They, Greyhounds customer service, will do every thing they can to invalidate that...their bus did not show. Do what ever you can NOT to use this bus line....
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1 comment
Anonymous
#1615096

I think that things really started to go downhill after Greyhound bought up Trailways so that they could have a monopoly. I wish that this disgusting company would finally go ...

Review
#1420169 Review #1420169 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Poor customer service
Loss
$39
1.0
Details
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Greyhound - Worse experience travelling EVER
Here's what happened: Me and my two toddlers were on the ATL bus heading toward NY, we were maybe 40 minutes into the highway before the bus engine blew out and started smoking. Instead of taking precaution and stopping the bus, the driver revved the engine repeatedly...
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8 comments
Anonymous
#1734554

The customer service lady in the Miami airport greayhound bus station 3901 is horrible..she do not know how to treat people the right way...she is not polite at all and we wai...

Review
#1420163 Review #1420163 is a subjective opinion of poster.
Service
Greyhound Bus Service
Pros
  • Gave us a 7 dollar meal plan voucher
Cons
  • Highway robbery prices greyhound charges for tickets
  • Disgusting
  • Horrible customer service
Reason of review
Poor customer service
Loss
$185
Preferred solution
Full refund
Tags
  • RUDE MANAGER
  • Bad Customer Service
  • Unfair
  • Horrible Service All Together
1.0
Details
I used to love to travel by greyhound. Two weeks ago my grandbabies and I traveled ftom Memphis, TN to Oklahoma City. We departed at 3:05 am, it was so cold, on top of being cold, there was no heat on the bus, and the windows had cracks, so all the cold air blowed in...
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2 comments
Anonymous
#1599245

You should have been given a full refund for all of the money that you paid for having to go through all of that. I recommend taking along a good blanket when riding Greyhound...

Review
#1402931 Review #1402931 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
I am glad to see that Greyhound has finally gotten their act together. It has been 3 whole weeks since someone has posted a pissed off review about them on pissed off consumer. Today is Oct.12th and the last post was sept.24th. I am sure that they are still not the...
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1 comment
Anonymous
#1584392

If you want to talk yourself out of taking a Greyhound Bus trip, just find the mist uncomfortable chair that you can find and sit in it for two hours without being able to mov...

Review
#1379872 Review #1379872 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
So going short distances I am stuck with using Greyhound. On Sept 8th 2018 trying to go from Orlando, Fl to Miami Fl. I and some other people were taken off the bus line that was for the Miami bus. They let the other line load on the bus. When we protested they told...
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1 comment
Anonymous
#1562775

You talk about your experience like it is unusual. What you describe is typical of any long distance greyhound trip you take, in one fashion or the other. Very rude, disrespec...

Review
#1357504 Review #1357504 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality
1.0
Details
absolutely the worst communication between the station and customer services. sacremento station says they are not traveling north passed redding because of 15 miles of interatate 5 closure due to wildfires. customer services says there is no delays and every bus route...
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1 comment
Anonymous
#1557020

I Disagree. There is a Method to the Madness at Greyhound. you just got to understand the way they run things. They run things like the Government does. It seems real stupid a...

Review
#1349168 Review #1349168 is a subjective opinion of poster.
Service
Greyhound Bus Service
Reason of review
Bad quality