I got on a Greyhound on Saturday 12/5 and it also happened to be my birthday. I started in Lagrange, GA to Indianapolis.
The whole trip was absolutely horrible! No one seems to know anything about customer service and they (management and drivers) act like they want Greyhound to go out of business. I was treated like a child by one driver who demanded I get off of my cellphone even though I was not loud. They treat smokers like cattle.
The whole trip was like we were on our way to a concentration camp! What a *** of a way to spend my birthday huh?
Product or Service Mentioned: Greyhound Bus Service.
Reason of review: Poor customer service.