Product: Greyhound Bus Ticket Clear all filters (18 of 18 reviews match)
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Greyhound - WORST SERVICE EVER

I paid for a ticket for myself and my daughter to back home to St. Paul MN and was under a winter storm and asked to have it rescheduled for next Thursday. I was told that I would need to pay $20 for myself and my daughter. I told them I am not doing that because if the airlines can provide you with a refund and reschedule the dates for free why can't they do it. They are trying to get more money out of people and that is not right. This is my last time ever using greyhound TERRIBLE, TERRIBLE, TERRIBLE SERVICE...
Product
Greyhound Bus Ticket
#1511522
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This is my first time ever utilizing Greyhound. I went online to book a bus ticket for my son to return home from school from there website. It didn't give me the option of adding my son name as the passenger, yet. I selected the tickets put in the payment information...
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Anonymous
Walking To Jerusalem

You mean that you would actually put your son on the Greyhound bus alone? Shame on you! Someone please call Child Protective Services at once!

Product
Greyhound Bus Ticket
I didn't like
  • Bad service
#1456486
the ride from texas to oklahoma had no a/c. the ride back had a beligerant drunken hobo who was arrested in joplin after he was told to leave the property several times. i'd just returned from burying my broyher, the drunk heard me talking to a fellow passanger and...
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Anonymous
HomlessSleepingOnGreyhoundBus

I used to live under bridge #23 Ashland, Oregon. The Mr.C's. Grocery store across the street doubled as the local Greyhound Bus station with a yellow picnic table on the side ...

1.0
Product
Greyhound Bus Ticket
I didn't like
  • Rude staff
  • Disgusting
  • Poor service
#1348694
I bought two tickets to Greyhound from Newark, NJ to Scranton, PA on October 18, 2017, for returning the next day, and my husband couldn't travel with me at last minute, so I called to this not generous bus company customer service for request my refund, and the person...
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Anonymous
JOJO

You have a choice of non-refundable or refundable ticket,Maybe you bought a non-refundable ticket?

1.9
Product
Greyhound Bus Ticket
I liked
  • That i could purchase online
  • Seeing all the amazing scenery of america
I didn't like
  • Unfair refund policy
#1307047
However, he did clearly state that he could not apply my earned 15% discount, over the phone; I would have to print out the discount code and take it to the actual Greyhound office for pickup, in order to have it applied. He also said it was ok to wait up to a week to...
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4.0
Product
Greyhound Bus Ticket
I liked
  • Getting my discount codes to apply when it worked
I didn't like
  • Miscued directions and notices that were promised in the mail
  • But never arrived
#1302952

My grandson bought a ticket from Michigan to Florida found out he couldn't do anything in Florida or couldn't go there so he was going to use that ticket to come by my house which is in Tennessee they would not let him come to Tennessee without paying $20 extra yet his...
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Anonymous
ConcernedCitizen18

Highway Robbery! They should appreciate your son's business by helping him out with a new ticket. The greedy M.F.'s.!. Greyhound rips people off because they know that they ha...

Anonymous
ConcernedCitizen18

There's 2 things in this world that I just Cain't Understand: The Way The Government Runs Things and The Way Greyhound Runs Things. I think that the way Greyhound charges exor...

1.3
Product
Greyhound Bus Ticket
#1286663

Greyhound - Exchange

Took a while but got jt taken xare pf
Product
Greyhound Bus Ticket
#1274156
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Purchased ticket (conf number 76642683) on Greyhound.com Bus driver refused boarding saying that greyhound should not have sold ticket for his bus. That he rejects those tickets daily and only accepts tickets from Short Lines and Megabus. I was forced to use...
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1.4
Product
Greyhound Bus Ticket
I didn't like
  • Sold the ticket that was not honored
#1259586
Their wb site states that I should be able to get an open ticket, again, an additional $20.Now I had to mail my ticket to Texas to supposedly get a refund in 6-8 WEEKS!!! This is obsurd and I most definitely WILL NEVER. use greyhound again. Back to using Mega bus who...
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1.0
Product
Greyhound Bus Ticket
#1244206

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Greyhound - Booking tickets online

Your policies suck!! Having to pay an extrz $20 if you have to change your return date!!!!!! What a rip-off!!!!!
Product
Greyhound Bus Ticket
#1240972
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