Product: Greyhound Bus Ticket Clear all filters (0 of 16 reviews match)
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I bought two tickets to Greyhound from Newark, NJ to Scranton, PA on October 18, 2017, for returning the next day, and my husband couldn't travel with me at last minute, so I called to this not generous bus company customer service for request my refund, and the person...
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Anonymous
JOJO

You have a choice of non-refundable or refundable ticket,Maybe you bought a non-refundable ticket?

1.9
Product
Greyhound Bus Ticket
I liked
  • That i could purchase online
  • Seeing all the amazing scenery of america
I didn't like
  • Unfair refund policy
#1307047
However, he did clearly state that he could not apply my earned 15% discount, over the phone; I would have to print out the discount code and take it to the actual Greyhound office for pickup, in order to have it applied. He also said it was ok to wait up to a week to...
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4.0
Product
Greyhound Bus Ticket
I liked
  • Getting my discount codes to apply when it worked
I didn't like
  • But never arrived
  • Miscued directions and notices that were promised in the mail
#1302952
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Greyhound - Exchange

Took a while but got jt taken xare pf
Product
Greyhound Bus Ticket
#1274156
Purchased ticket (conf number 76642683) on Greyhound.com Bus driver refused boarding saying that greyhound should not have sold ticket for his bus. That he rejects those tickets daily and only accepts tickets from Short Lines and Megabus. I was forced to use...
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1.4
Product
Greyhound Bus Ticket
I didn't like
  • Sold the ticket that was not honored
#1259586
Their wb site states that I should be able to get an open ticket, again, an additional $20.Now I had to mail my ticket to Texas to supposedly get a refund in 6-8 WEEKS!!! This is obsurd and I most definitely WILL NEVER. use greyhound again. Back to using Mega bus who...
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1.0
Product
Greyhound Bus Ticket
#1244206
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Greyhound - Booking tickets online

Your policies suck!! Having to pay an extrz $20 if you have to change your return date!!!!!! What a rip-off!!!!!
Product
Greyhound Bus Ticket
#1240972
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Greyhound - Refund needed

purchased a ticket online now i want a refund
5.0
Details
Price Affordability
Product
Greyhound Bus Ticket
#1237178
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Greyhound - Ripoff!

I bought a ticket using not personal credit card, and got billed extra 18$! This didn't show this up at the online website. What a ripoff! {{Redacted}}
1.4
Details
Billing Practices
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
Product
Greyhound Bus Ticket
#1218135
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Greyhound - *** ***

So i have an online ticket i won't even use now and i can't get a refund!! I literally got told i bought a ticket i won't use and you all walk away with my money on customer support. i could use to feed people in my house! I hope God punishes all of you money sucking bastards!! Such bullshit. Probably won't have the guts to reply to me either because ya'll got your money you don't give a *** who you make suffer!!
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Greyhound Bus Ticket
#1215774
Third and final time dealing with this highway robbery (literally) company.I just needed the name on a paid ticket changed. They (the online "customer service, because noone answered the telephone "customer service" after holding for more than 15 minutes) told me, for...
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1.6
Product
Greyhound Bus Ticket
#1205293