Product: Greyhound Bus Ticket Clear all filters (0 of 16 reviews match)
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When I explained this to the customer service rep HE ACTUALLY AGREED WITH ME AND TOLD ME I WAS RIGHT! The system at Greyhound is broken and was created to work against ordinary people who already have busy and stressful lives. They will help you with nothing unless...
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Greyhound Bus Ticket
#1185329
In short, Greyhound stole $150 from me. I booked my ticket months in advance, only to find out a month before that I couldn't make the date I'd scheduled. (December 30th.) Customer service told me to call them or to go to a station, and their Facebook page stated that...
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1.0
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Greyhound Bus Ticket
I didn't like
  • Rude customer service
  • No service for purchased ticket
  • No refund
#1158432
on a trip from Los Angeles to Wheeling WV, a trip with zero transfers Greyhound couldn't manage to leave my bag on the bus to the destination. Bad enough but then when I call I get the runaround "it's on our system we have alerted all the stations we will call you" aka...
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1.4
Product
Greyhound Bus Ticket
I didn't like
  • Website baggage info
  • Baggage policies
  • Baggage handling
#1155929
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Greyhound - Bolt bus is a no understand co. & won't refund

Been a few months now, but just the same ol' song-n- dance. Never received a conformation # e-mail, called em back and was informed order was not processed by customer service. Next day the conformation # shows up and indeed I was charged the 30$. U.S. Bank wouldnt help me either. So basically was a legal theft and not a thing I can do!
1.4
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Product
Greyhound Bus Ticket
#1143636
And i will never again use greyhound for any of our events. I am so over the nasty customer service and the care less atttitude. Greyhound in general from the drivers who say whatever they want to you from the time the bus doors close to the customer service reps who...
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1.0
Product
Greyhound Bus Ticket
#1132229
called to make round trip reservations for my daughter and I.after paying for the tickets I realized the ticket person made them for the wrong dates. found that out when I opened my on line email. should have known there would be a mess up due to ticket person didn't...
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Product
Greyhound Bus Ticket
#965088